Can someone please help. My daughter has a brand new hp netbook. Only 4 months old. When she turns it on now we get "lsass.exe - Application Error", and the text in the message box reads "The Application Failed to Initialize Properly (0Xc0000005) " We are left with a blue hp screen and the ability to use the curser but no windows. Nothing ever loads. I have no idea what to do.
Judy1234
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Jump to PostDoesn't sound like a virus to me. Since the computer is so new it would still be under warranty. Try contacting HP Tech service. They generally will work very well with you to try to get things fixed and will do it online or on the phone.
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jholland1964
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