Member Avatar for pttysgrl3

:( Please help...everytime i go to enter into a link on a website, my IE sticks then stops responding.I am able to search but not enter in on links(such as in an email, or anything....)i have ran many virus scans tried to change setting, ran adware removal, registry mechanic...everything else seems to require a payment...if anyone can help me, let me know...thank you :D

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Quick summary and context: the thread shows Internet Explorer 6 on Windows XP hanging when links are clicked while searches still work. asked for more system details and recommended a HijackThis scan and an alternate browser. The next steps below are a short, ordered triage plan that isolates causes (add-ons, broken IE registrations, or malware) and supplies concrete fixes that are commonly effective for the exact symptoms described.

Start with the least invasive checks. Launch Internet Explorer in No Add‑Ons mode (iexplore.exe -extoff) or via All Programs → Accessories → System Tools → Internet Explorer (No Add‑ons). If links work in that mode, the problem is almost always an add‑on or BHO and the Manage Add‑ons dialog should be used to disable items one at a time until the offender is found. (learn.microsoft.com)

If No‑Addons does not help, re‑register core IE COM/DLL components (this addresses the classic “click link → blank window / no response” behavior documented by Microsoft). Run each command from Start → Run, one at a time, and reboot if on XP/2000:

regsvr32 urlmon.dll
regsvr32 shdocvw.dll
regsvr32 actxprxy.dll
regsvr32 oleaut32.dll
regsvr32 mshtml.dll
regsvr32 browseui.dll
regsvr32 shell32.dll

These steps match Microsoft’s support guidance for link/new‑window failures. ()

If registration doesn’t cure the issue, use IE’s Reset (Reset Internet Explorer Settings / RIES). Note RIES removes many customizations (cached files, some ActiveX/toolbars); document any needed settings before running it. After that, run up‑to‑date on‑demand malware scans (for example Microsoft Safety Scanner and a second‑opinion tool such as Malwarebytes) because infections frequently produce the same symptoms. A HijackThis scan (as suggested) is a valuable diagnostic artifact for helpers to review startup items, BHOs and suspicious entries; SFC (sfc /scannow) can be used if system file corruption remains a concern. (support.microsoft.com)

If none of the above resolves the fault, the usual escalation is reinstall/repair of Internet Explorer or a Windows repair/restore. The HijackThis log plus notes about which of the above steps changed behavior will make further analysis faster.

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Member Avatar for DMR

Hi there; welcome to DaniWeb. :)

Please give us some background info concerning the problem (when it started happening, if you made any changes to your system at or around the time problem first occured, what version of Windows you're using, etc.) and also give us as much detail as possible about your network/Internet setup

Once we have more specific details to work with, I'm sure we can definitely help you out.

Thanks.

Member Avatar for pttysgrl3

:?: ok.bear with me, i am not so great with computer info....i am operating under windows xp.i have internet explorer 6.0.i am under a cable isp.the problem started slow, then after 2 days it got bad.it first began when i went to open a link a good friend sent me in an email...it stuck and i t stopped respondidng...then when i went to uproar games and i was able to load in site, but not link to games.i got a microsoft error and did everything it stated from virus scan to adware removal....and nothing worked....i did all updates.then now its almost impossible to go anywhere on interrnet that deals with links......i am nervous to change browsers.i am use to you need more info let me know

Member Avatar for dlh6213

It sounds as if you've gotten some type of virus, so I've moved your thread to the appropriate forum (for the time being anyway).

Get HijackThis from here:
http://www.malwareremoval.com/downloads.html (look for the link to the selfextracting version in line #2)

Close all browser windows, 'Scan and Save Log' with hijackthis, copy and paste the log here.

As for an alternative browser, it is highly recommended you do so, and most of the more popular ones are similar enough to IE that you shouldn't have too much trouble getting used to them. You can search around here at DaniWeb for opinions and recommendations to help you decide for yourself, but Firefox (http://www.mozilla.org/products/firefox/) seems to be the most popular choice.

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