Member Avatar for Lungis

I have an Acer 5720 Travelmate Laptop. Recently ugraded my Vodafone E220 Datacard to the latest software. Whenever I connect to the Internet id drops the connection and try to connect to A-CONNECT ( bunkown to me). Somebody told me that it is a possible virus. But I have KASPERSKY Internet Security ( anti-virus loaded). HELP ! ! ! ! how can I delete/remove this virus.

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  • Latest Post Latest Post by n_alhaddad

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Short summary and context: the symptoms you describe in this thread (dropped connection, an unknown "A‑CONNECT" target, and a user-report of a update.exe dropper) match a common adware/PUA family that drops a file named update.exe and reinstalls itself from a hidden/autostart location when only the executable is deleted. See the original DaniWeb thread and the posts from , and for that troubleshooting history. (daniweb.com)

Why it keeps coming back: simply deleting the visible update.exe often fails because the infection plants a persistence mechanism (registry Run keys, Startup folder, Scheduled Tasks, services, WMI/COM triggers, etc.) that recreates or relaunches the dropper after reboot. Malware scanners commonly flag many update.exe variants as adware/trojans. (herdprotect.com)

Practical next steps (safe workflow):

  • Inspect autostart locations with Microsoft Sysinternals Autoruns (run as Administrator) and review Logon, Scheduled Tasks and Services tabs; use “Jump to Entry” to find the file backing any suspicious entry and disable/remove the autostart first. (learn.microsoft.com)
  • After disabling persistence, delete the file (Safe Mode if locked) and then run up‑to‑date offline/full scans (for stubborn cases use a bootable rescue scanner such as Kaspersky Rescue Disk or Microsoft Defender Offline). Follow that with an on‑demand scan from Malwarebytes or another reputable scanner to catch remaining PUPs. Example commands/tools referenced in official docs: Start-MpWDOScan (Windows Defender Offline) and schtasks /query (to inspect scheduled tasks). (support.kaspersky.com)

Notes and cautions: disconnect the Vodafone E220 (or any USB datacard) while cleaning; if "A‑CONNECT" appears to be a dialer/connection manager, reinstall the official modem/connection software from Vodafone after the system is clean. If multiple removal attempts fail or sensitive accounts were used on the machine, back up data, change passwords from another device, and consider a clean OS reinstall or professional help. (ajuda.vodafone.pt)

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Member Avatar for n_alhaddad

I had the same problem an hour ago. You will find a file named "update.exe" in your profile directory.
- Disable LAN.
- End process "update.exe" from Task Manager.
- Delete the file "update.exe" from your profile directory.
- Delete all cookies and internet files from Internet Explorer.
- Delete all files in the temp directory of your profile.

It worked for me. The file was not created again. Iam currently using my internet connection normally.

Member Avatar for romel_pogitot

it work but when i restart my pc, i have to do the same procedure again
do have any permanent solution to this problem?
thanks

Member Avatar for n_alhaddad

it work but when i restart my pc, i have to do the same procedure again
do have any permanent solution to this problem?
thanks

- Open drive 'C'. Go to Tools -> Folder Options.
- Make sure that 'Show hidden files and folders' is checked.
- Make sure 'Hide protected operating system files (Recommended)' is unchecked.
- Click OK.
- There must be a strange folder in Drive 'C'. I don't remember its name, but if you list the folder names here, i might know which one.
- This folder contains a sub-folder with the recycle bin icon. It's a folder, not a file. In the sub-folder, there's an executable file.
The folder, sub-folder, and the executable file must be deleted.
- If you can't delete them, restart your computer in Safe-Mode, then delete them.
Hope this works. I'm 90% sure it will work.

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