Member Avatar for djm123

A freind of mine has a issue with the HOME PAGE being hi jacked.Which version of Zone alarm should i use?


Is it a fix to this, can it run in conjunction with Ad Ware & the Microsoft Anti Spyware program?????
\

  • 2 Contributors
  • 1 Reply
  • 194 Views
  • 17 Hours Discussion Span
  • Latest Post Latest Post by crunchie

Dani AI

Generated

Brief summary and practical plan for a homepage-hijack case (adds to and builds on ): a hijacked homepage is usually the visible symptom of adware/toolbar/hijacker code that modifies a browser shortcut, proxy/hosts entries, or installs a small browser helper object. First priorities are to preserve a diagnostic log and important data, then remove the infection with up-to-date tools rather than guessing at entries to delete.

Recommended troubleshooting workflow:

  1. Create a restore point and back up important documents. If the machine continually redirects, disconnect network access temporarily.
  2. Run up-to-date on-demand scanners (anti-malware/anti-spyware) from Safe Mode with Networking if possible. Use tools known for current signature updates and full-system scans. Keep real-time shields disabled for scanners that conflict with a software firewall.
  3. Inspect browser behavior: check shortcut Target fields for extra URLs, verify Internet Options -> Connections -> LAN Settings for unauthorized proxy entries, and review the Hosts file for redirections.
  4. Remove suspicious toolbars and recently installed programs via Add/Remove Programs and the browser's manage-addons area. Use msconfig or Autoruns to find and disable dubious startup items.
  5. If changes are applied, test by rebooting normally. If the homepage is restored but returns, capture fresh logs and system details (OS version, browser version, list of recent installs) before repeating removals.

ZoneAlarm and compatibility guidance: select the ZoneAlarm release appropriate for the operating system and avoid running more than one network-filtering (software) firewall with real-time protections enabled at the same time. ZoneAlarm as a firewall generally coexists with on-demand anti-spyware scanners, but multiple real-time web shields can conflict; prefer one real-time protection for network traffic and on-demand scanners for cleanup.

Cautions: remove personal data from any posted logs, keep definition files current, and consider a clean OS reinstall if the infection persists or the OS is unsupported.

Member Avatar for crunchie

Without knowing what has hijacked the home page, it is difficult to say how to fix it. ZA can be used in conjunction with those tools.

Download HijackThis selfextracting zip version from here. Once downloaded, double click on the file & it will install into it's own, permanent folder.
Start HJT & press the "Do a system scan and save a log file" button. When the scan is finished a window will pop up giving you the option of where to save it. Save it to desktop where it is easy to access. Open the log file and copy the entire contents of the file & paste it into the body of your post. DO NOT FIX ANYTHING YET. Most of what is there is necessary for the running of your system.

Be a part of the DaniWeb community

We're a friendly, industry-focused community of developers, IT pros, digital marketers, and technology enthusiasts meeting, networking, learning, and sharing knowledge.