I have a laptop that has a really, really slow internet. I called my provider Comcast but they said my system is fine and to download Norton Anti-Virus. I am thinking I may have received an Internet Security 2010 virus a few days ago. So I downloaded Avast and Spybot anti-virus programs on my computer. Some of the pop-ups went away but my internet is still really slow....
And my desktop has a message on it saying that "Your Computer Is Infected" which has not gone away.
I tried doing system restore a few times but although it goes through the process at the end there is a screen that says SYSTEM RESTORE INCOMPLETE?
Why is system restore not working?
How can I fix my computer?