The following virus popped up : MSplg7.dll. Norton identifies it as a Trojan. It is preventing Explorer from opening. Mozilla works just fine. I do not know what other probems it may be causing.
The annoying part is that the virus has parked itself in the system32 folder. Therefore Norton will not fix, delete or quarantine the file. Nor can I delete or move the file - probably for the same reason.
Any advice? I don't mind buying another anti-viral program if it will remove this file.
Second question: How can I remove or delete a file when Windows give the "access denied . . ." message?