Member Avatar for cking27

hello i'm running windows xp sp3. i goi the avsoft virus a few days ago.. i ran malwarebytes, superantispyware hunter, spy bot, vipre, spyware hunter..and cleaned out the reg... the virus looks like its gone but now my pc freeze during start up. I've tried everything i dunno what the next plan of attack should be for this if some one could help that would be sweet.( i hate having to operate on safe mode)

Sorry for the header typo

Edited by cking27 because: n/a
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  • Latest Post Latest Post by jholland1964

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Short, practical recovery plan tied to ’s report and ’s valid concern about manual registry edits. Prioritize data preservation, then run non‑destructive diagnostics, then targeted repairs; treat any manual registry changes as a likely cause and avoid further registry fiddling until an image/backup exists.

Make a full copy of personal data and an image of the system disk before changing anything (documents, profile folders, browser favorites, mail stores). If the system won’t boot normally, copy files from a working Safe Mode session or boot a rescue/live USB to extract user data. Microsoft’s stepwise file‑backup guidance is a good checklist. (support.microsoft.com)

Collect system evidence next: save the Application and System event logs for analysis, export them from Event Viewer (Action → Save). Run a filesystem check and a system file integrity check from an administrator command prompt or the recovery environment:

chkdsk C: /r
sfc /scannow   (may require the Windows XP install CD)

CHKDSK will find/repair file‑system errors and bad sectors; SFC will attempt to repair missing or corrupted Windows system files. Save results/output. Use Autoruns (Sysinternals) to inspect and disable suspicious startup items and services — it shows every autostart location so leftover malware hooks or broken entries can be identified safely. (lifewire.com)

If boot/registry corruption persists, use the Windows XP Recovery Console (or boot CD) to run fixboot and fixmbr as appropriate, or perform a Repair (in‑place) install from the XP disc as a last‑repair option; a repair reinstall preserves programs and data but replaces damaged system files. If repair install is attempted, ensure all personal data is backed up first. (lifewire.com)

If these steps fail, a full reinstall and moving off an unsupported OS (Windows XP reached end of support) is the safest long‑term choice.

Member Avatar for jholland1964

Hello, sorry it has taken you so long to receive a reply. Two things about your post give me cause for concern, 1st is the use of spyware hunter not a highly recommended program and their own home website has a very poor reputation.
My second concern is your statement,

..and cleaned out the reg

. HOW did you clean out the registry? Manually or some kind of registry program? Did you make a registry backup before doing this? How did you know what to remove? The Malwarebytes' program certainly would have removed the infected registry entries, you shouldn't have had to do anything manually or, used a registry cleaner, which are NEVER recommended.
I am quite concerned with that especially since now you are having start up freezes. It sounds as if there may have been either some registry entries removed or altered which should not have been OR some key system files removed or altered during all of this.
I really need to see the logs from the programs you ran, especially the Malwarebytes' log. This one is key. It should show exactly what was removed and all of its locations.
If the only way you can operate is safe mode then continue this of course until we can get this worked out. Can you post back here with the logs from those programs you ran and I will try to determine what your next steps may be.
Judy

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