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I'm completely new to pretty much everything computers. I know how to navigate one, but apart from that...........

I've got the cool web search trojan on an inherited pc. I've downloaded nearly every tool to remove this and no joy. cwshredder, ad aware and loads of others.

heres a report from hijack this. Can any1 help please?
Logfile of HijackThis v1.99.1
Scan saved at 17:00:04, on 21/08/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\System32\CTSvcCDA.EXE
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\wdfmgr.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Intel\Intel(R) Active Monitor\imonnt.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
C:\Program Files\Intel\Intel(R) Active Monitor\imontray.exe
C:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe
C:\Program Files\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXE
C:\WINDOWS\System32\CTHELPER.EXE
C:\WINDOWS\System32\rmctrl.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Microsoft Hardware\Keyboard\type32.exe
C:\Program Files\Messenger Plus! 2\MsgPlus.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe
C:\Program Files\Tech\Wheel Mouse\5.0\MOUSE32A.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\winPE.exe
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Creative\MediaSource\RemoteControl\RcMan.exe
C:\Program Files\SETI@home\SETI@home.exe
C:\program files\HaldexLtd\teen276\od-teen276_gb[1].exe
C:\WINDOWS\System\services.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\InterMute\SpySubtract\SpySub.exe
C:\Documents and Settings\All Users\Start Menu\Programs\Startup\winlogon.exe
C:\WINDOWS\System32\wbem\wmiapsrv.exe
C:\WINDOWS\System32\regsvr32.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\user\Local Settings\Temp\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://allneedsearch.com/spm.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://allneedsearch.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://allneedsearch.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://opti.riviera.cc (obfuscated)
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://allneedsearch.com/spm.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://allneedsearch.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by BTopenworld
R3 - URLSearchHook: (no name) - {02EE5B04-F144-47BB-83FB-A60BD91B74A9} - C:\Program Files\SurfSideKick 3\SskBho.dll
F2 - REG:system.ini: UserInit=C:\WINDOWS\System32\Userinit.exe
O1 - Hosts: 645238813 xuto.search.msn.com
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: SU Toolbar Helper - {D44BBB61-E17F-4AE6-A502-8D7E0B29E616} - C:\WINDOWS\DOWNLO~1\STUMBL~1.DLL
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: StumbleUpon - {22D003CE-6952-46C5-80B9-D19B479620AB} - C:\WINDOWS\DOWNLO~1\STUMBL~1.DLL
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
O4 - HKLM\..\Run: [IMONTRAY] C:\Program Files\Intel\Intel(R) Active Monitor\imontray.exe
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe
O4 - HKLM\..\Run: [CTDVDDet] C:\Program Files\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXE
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [RemoteControl] C:\WINDOWS\System32\rmctrl.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [IntelliType] "C:\Program Files\Microsoft Hardware\Keyboard\type32.exe"
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [MessengerPlus2] "C:\Program Files\Messenger Plus! 2\MsgPlus.exe"
O4 - HKLM\..\Run: [Microsoft System Checkup] dbnetlib.exe
O4 - HKLM\..\Run: [NT Logging Service] syslog32.exe
O4 - HKLM\..\Run: [SpyStopper] C:\Program Files\SpyStopper\spystopper.exe
O4 - HKLM\..\Run: [WinDriv32] C:\WINDOWS\System32\WinDriv32.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [LWBMOUSE] C:\Program Files\Tech\Wheel Mouse\5.0\MOUSE32A.EXE
O4 - HKLM\..\Run: [ms ownage] winPE.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [SurfSideKick 3] C:\Program Files\SurfSideKick 3\Ssk.exe
O4 - HKLM\..\RunServices: [Microsoft System Checkup] dbnetlib.exe
O4 - HKLM\..\RunServices: [ms ownage] winPE.exe
O4 - HKCU\..\Run: [SB Audigy 2 Startup Menu] "C:\Program Files\Creative\SBAudigy2\Program\Startup Menu\Audigy.EXE" /L:ENG
O4 - HKCU\..\Run: [RemoteCenter] C:\Program Files\Creative\MediaSource\RemoteControl\RcMan.exe
O4 - HKCU\..\Run: [seticlient] C:\Program Files\SETI@home\SETI@home.exe -min
O4 - HKCU\..\Run: [MessengerPlus2] "C:\Program Files\Messenger Plus! 2\MsgPlus.exe" /WinStart
O4 - HKCU\..\Run: [sws.exe] c:\program files\HaldexLtd\teen276\od-teen276_gb[1].exe -remove
O4 - HKCU\..\Run: [System Update] C:\WINDOWS\System\services.exe
O4 - HKCU\..\Run: [rundll32] C:\windows\rundll32.exe
O4 - HKCU\..\Run: [WinDriv32] C:\WINDOWS\System32\WinDriv32.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [SurfSideKick 3] C:\Program Files\SurfSideKick 3\Ssk.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: SpySubtract.lnk = C:\Program Files\InterMute\SpySubtract\SpySub.exe
O4 - Global Startup: winlogon.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Web Search - C:\WINDOWS\ex.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.btinternet.com/
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microso...b?1124279908843
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microso...b?1124279885468
O16 - DPF: {8EDAD21C-3584-4E66-A8AB-EB0E5584767D} - http://toolbar.google.com/data/GoogleActivate.cab
O16 - DPF: {95844941-7934-4693-92D9-8202EA7B20ED} - http://www.stumbleupon.com/stumble.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/m...pdownloader.cab
O16 - DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} (IWinAmpActiveX Class) - http://pdl.stream.aol.com/downloads.../ampx_en_dl.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{B27653F6-2BD8-4D14-A0F5-64A3ED3B3453}: NameServer = 83.146.21.5 83.146.21.6
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTSvcCDA.EXE
O23 - Service: Intel(R) Active Monitor (imonNT) - Intel Corp. - C:\Program Files\Intel\Intel(R) Active Monitor\imonnt.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
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any help would be greatly appreciated

thank you

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Last Post by swatkat
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Hi,
Download Ewido and install it. Then run, you will receive a warning message saying "Database not found", click "OK" for this. Next in the main screen, click "Update" and click "Start Update". After the update process, exit from Ewido.

Download CCleaner and install it.


Make Windows to show all files:-
Go to Start > My Computer.
Go to Tools menu, click Folder Options (Folder Option will be in View Menu in Win98).
Uncheck Hide protected operating system files.
Then, click to select the option Show hidden files and folders.
Click Apply and then click OK to exit.


Reboot in Safe Mode:-
Restart (or switch ON) the PC.
Then, keep tapping the F8 Key.
From the menu that will be displayed, out of which choose Safe Mode and press Enter.


Go to Add/Remove Programs in Control Panel, and uninstall Messenger PLUS 2, as it is known to bundle spyware along with it.


Run HijackThis and click Do only a System scan.
Then put a check mark infront of below listed entries:-

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://allneedsearch.com/spm.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://allneedsearch.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://allneedsearch.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://opti.riviera.cc (obfuscated)
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://allneedsearch.com/spm.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://allneedsearch.com/
R3 - URLSearchHook: (no name) - {02EE5B04-F144-47BB-83FB-A60BD91B74A9} - C:\Program Files\SurfSideKick 3\SskBho.dll
O1 - Hosts: 645238813 xuto.search.msn.com
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [MessengerPlus2] "C:\Program Files\Messenger Plus! 2\MsgPlus.exe"
O4 - HKLM\..\Run: [Microsoft System Checkup] dbnetlib.exe
O4 - HKLM\..\Run: [NT Logging Service] syslog32.exe
O4 - HKLM\..\Run: [WinDriv32] C:\WINDOWS\System32\WinDriv32.exe
O4 - HKLM\..\Run: [ms ownage] winPE.exe
O4 - HKLM\..\Run: [SurfSideKick 3] C:\Program Files\SurfSideKick 3\Ssk.exe
O4 - HKLM\..\RunServices: [Microsoft System Checkup] dbnetlib.exe
O4 - HKLM\..\RunServices: [ms ownage] winPE.exe
O4 - HKCU\..\Run: [MessengerPlus2] "C:\Program Files\Messenger Plus! 2\MsgPlus.exe" /WinStart
O4 - HKCU\..\Run: [sws.exe] c:\program files\HaldexLtd\teen276\od-teen276_gb[1].exe -remove
O4 - HKCU\..\Run: [System Update] C:\WINDOWS\System\services.exe
O4 - HKCU\..\Run: [WinDriv32] C:\WINDOWS\System32\WinDriv32.exe
O4 - HKCU\..\Run: [SurfSideKick 3] C:\Program Files\SurfSideKick 3\Ssk.exe
O4 - Global Startup: winlogon.exe
O8 - Extra context menu item: Web Search - C:\WINDOWS\ex.htm
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)

Close all other open programs except Hijackthis and click the button Fix Checked in HijackThis.


Exit from HijackThis. Delete these files:-
C:\WINDOWS\System32\winPE.exe
C:\WINDOWS\System\services.exe
C:\WINDOWS\System32\WinDriv32.exe
C:\WINDOWS\System\services.exe (Delete only the services.exe file inside the System folder and NOT the System32 folder)
C:\WINDOWS\ex.htm
C:\Documents and Settings\All Users\Start Menu\Programs\Startup\winlogon.exe

Delete these folders:-
C:\Program Files\Messenger Plus! 2
C:\Program Files\SurfSideKick 3
C:\program files\HaldexLtd

Go to Start > Search. Here click "All files and folders" in the left pane. Next, click on "More advanced options". Here select the options "Search system folders", "Search hidden files and folders" and "Search subfolders". Next, type/copy the below mentioned filenames and search for them, if you find them, right-click on each of them and click delete:-
point32.exe
dbnetlib.exe
syslog32.exe
winPE.exe


Run CCleaner, click "Options" button and here go to "Advanced" tab and uncheck the option "Only delete files in Windows Temp folder older than 48 hours". Click OK to exit from the Options. Finally click "Run Cleaner" and click "OK" to continue cleaning.

Run Ewido, click on the "Scanner" button in the left menu, then click on the "Start" button.
If ewido finds anything, it will pop up a notification. You can select "Clean" and check the boxes "Perform action with all infections" and "Create encrypted backup" before clicking on OK.
When the scan finishes, click on "Save Report". This will create a text file.


Reboot to Normal Mode, run HijackThis again and post a fresh log. Along with it, post the Ewido log also.

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