Help! I have just recently removed the scam virus known as 'Antivirus Action' but now when I connect to the internet none of the web browsers will work. I know I have removed all traces of the virus and programs like Windows Live Messenger connect with no problems. It's just the browsers.
I tried the "netsh reset winsock catalog" in the cmd window but all I get from that is-
"'netsh' is not recognised as an internal or external command, operable program or batch file."
The strange thing is that if I log into a different user on the same laptop the browsers work fine but I have reasons to want to keep my original log in. Does anyone have any ideas please?