Hi! I am new to this but from what I have seen I feel confident that someone can come to my rescue.
My son's computer has decided to have a heart attack and no matter what I do/have done nothing has helped.
On 1/01/06 he started his computer and carried out his usual antics, MSN, surfing the web, downloading music etc. The computer was turned off for a couple of hours and when he rebooted it the only thing it does is go to his background, no 'START' button/menu, no icons what so ever. The only thing that comes up is a message as follows:
EXPLORER.EXE - Application error.
the application failed to initialise properly (Oxc0000022) Click on OK to terminate the application.
About 5 minutes later the following message appears:
Error loading newdev.dll.
Access is denied.
I have restarted in Safe Mode, gone through all temp folders, history, checked every possible place for strange files. I have run HJT, ewido, spysweeper and numerous other cleaning things.
The computer has AVG free which picked up several trojans and viruses. These have been dealt with.
After spending many hours over the past couple of days and losing lots of sleep I have come to the end of my rope.
Can anyone help me. Any assistance would be greatly received.