Member Avatar for sudheerreddy

Hi,
Already many of our friends have faced the same problem which am facing right now.
My taskbar changes its colour into grey and sound gets disabled.I used malwarebytes antimalware but of no use can any one help me ...
reply as fast as possible.......

  • 3 Contributors
  • 5 Replies
  • 192 Views
  • 3 Days Discussion Span
  • Latest Post Latest Post by jholland1964

Dani AI

Generated

Quick triage note for (building on the suggestions from and ): the pattern — system boots OK, then the taskbar greys out and audio drops, now the machine hangs — points to either a service/driver that fails after startup, a corrupted user profile, or active malware/tampering. Work from recovery or a safe-boot environment before making big changes. Back up personal files first.

Practical steps to try (in order):

  1. From an elevated command prompt run basic integrity and disk checks:

    sfc /scannow
chkdsk C: /f /r
netsh winsock reset
netsh int ip reset

  2. Verify audio services and drivers: check that Windows Audio and Windows Audio Endpoint Builder are set to Automatic and Running. From an elevated prompt you can probe service state:

    sc query AudioSrv
sc query AudioEndpointBuilder

    If a service is stopped or repeatedly fails, note the exact error and the event log entries (Event Viewer -> Windows Logs -> System/Application).

  3. Isolate the problem to profile vs system (echoing ): create a temporary local administrator account and test. If the new account is stable the original user profile may be corrupted.

  4. Clean driver reinstall: in Device Manager uninstall the audio device and choose to delete driver software, reboot, then install the vendor package (do a fresh download from the PC/motherboard vendor if possible). Do the same for the graphics driver if the taskbar/visuals are affected.

If the system now hangs and will not boot, use the Windows Recovery Environment or installation media to run the above checks offline, attempt System Restore or Last Known Good, and collect logs. As requested, capture diagnostic logs (for example FRST logs and Event Viewer excerpts) before further changes — attach them when requesting help. If malware is suspected, disconnect the PC from the network, image or back up data, and scan from a trusted rescue environment. If uncertain at any step, stop and report the exact error messages and any log excerpts.

Recommended Answers

All 5 Replies

Member Avatar for 07knev

This happens to every login user to that compputer. Login with different user and try it.
For sound problem- Try to install the sound drivers

Member Avatar for sudheerreddy

This happens to every login user to that compputer. Login with different user and try it.
For sound problem- Try to install the sound drivers

I have installed the respective drivers realtek hd audio codecs . When i start the computer every thing will be fine but later task bar colour changes and the sound is disabled

Member Avatar for jholland1964

Have you tried Safe Mode with Networking?

Be a part of the DaniWeb community

We're a friendly, industry-focused community of developers, IT pros, digital marketers, and technology enthusiasts meeting, networking, learning, and sharing knowledge.