Need a troubleshooting guide for Internet Browser (XP) ?

Logfile of HijackThis v1.99.1
Scan saved at 17.07.22, on 08-07-2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Programmer\Panda Software\Panda Platinum 2005 Internet Security\PavProt.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\svchost.exe
C:\Programmer\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Programmer\Fælles filer\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\Programmer\Panda Software\Panda Platinum 2005 Internet Security\PaSSrv.exe
C:\Programmer\Panda Software\Panda Platinum 2005 Internet Security\Firewall\PavFires.exe
C:\Programmer\Panda Software\Panda Platinum 2005 Internet Security\PavFnSvr.exe
C:\Programmer\Panda Software\Panda Platinum 2005 Internet Security\Pavkre.exe
C:\Programmer\Fælles filer\Panda Software\PavShld\pavprsrv.exe
C:\Programmer\Panda Software\Panda Platinum 2005 Internet Security\pavsrv51.exe
C:\Programmer\Panda Software\Panda Platinum 2005 Internet Security\AVENGINE.EXE
C:\Programmer\Panda Software\Panda Platinum 2005 Internet Security\prevsrv.exe
C:\Programmer\Panda Software\Panda Platinum 2005 Internet Security\PsImSvc.exe
C:\Programmer\Analog Devices\SoundMAX\SMAgent.exe
C:\Programmer\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\Programmer\Panda Software\Panda Platinum 2005 Internet Security\apvxdwin.exe
C:\Programmer\Panda Software\Panda Platinum 2005 Internet Security\SRVLOAD.EXE
C:\Programmer\Panda Software\Panda Platinum 2005 Internet Security\WebProxy.exe
C:\WINDOWS\system32\00THotkey.exe
C:\WINDOWS\system32\TFNF5.exe
C:\Programmer\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Programmer\Apoint2K\Apoint.exe
C:\Programmer\TOSHIBA\Touch and Launch\PadExe.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Programmer\TOSHIBA\TouchED\TouchED.Exe
C:\Programmer\TOSHIBA\TOSHIBA-programmer\TFncKy.exe
C:\WINDOWS\system32\TDispVol.exe
C:\Programmer\TOSHIBA\Tv\TvsTray.exe
C:\Programmer\TOSHIBA\TOSHIBA-zoomfunktion\SmoothView.exe
C:\Programmer\TOSHIBA\Wireless Hotkey\TosHKCW.exe
C:\Programmer\TOSHIBA\ConfigFree\NDSTray.exe
C:\Programmer\TOSHIBA\TOSHIBA Picture Enhancement Utility\TosPEHK.exe
C:\Programmer\Java\jre1.5.0_06\bin\jusched.exe
C:\WINDOWS\system32\rundll32.exe
C:\Programmer\PowerISO\PWRISOVM.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\Nero\NEROPH~1\data\Xtras\mssysmgr.exe
C:\Programmer\Apoint2K\Apntex.exe
C:\Documents and Settings\Pauli\Skrivebord\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.portal.fo/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Hyperlinks
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programmer\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Programmer\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\programmer\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\programmer\google\googletoolbar1.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
O4 - HKLM\..\Run: [00THotkey] C:\WINDOWS\system32\00THotkey.exe
O4 - HKLM\..\Run: [000StTHK] 000StTHK.exe
O4 - HKLM\..\Run: [TFNF5] TFNF5.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Programmer\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [SoundMAX] "C:\Programmer\Analog Devices\SoundMAX\Smax4.exe" /tray
O4 - HKLM\..\Run: [Apoint] C:\Programmer\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [PadTouch] C:\Programmer\TOSHIBA\Touch and Launch\PadExe.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [TouchED] C:\Programmer\TOSHIBA\TouchED\TouchED.Exe
O4 - HKLM\..\Run: [TFncKy] TFncKy.exe
O4 - HKLM\..\Run: [TDispVol] TDispVol.exe
O4 - HKLM\..\Run: [Tvs] C:\Programmer\TOSHIBA\Tv\TvsTray.exe
O4 - HKLM\..\Run: [SmoothView] C:\Programmer\TOSHIBA\TOSHIBA-zoomfunktion\SmoothView.exe
O4 - HKLM\..\Run: [TosHKCW.exe] "C:\Programmer\TOSHIBA\Wireless Hotkey\TosHKCW.exe"
O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
O4 - HKLM\..\Run: [TOSHIBA Billedforbedringsværktøj] C:\Programmer\TOSHIBA\TOSHIBA Picture Enhancement Utility\TosPEHK.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Programmer\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Programmer\Fælles filer\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [PWRISOVM.EXE] C:\Programmer\PowerISO\PWRISOVM.EXE
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Nero PhotoShow Media Manager] C:\PROGRA~1\Nero\NEROPH~1\data\Xtras\mssysmgr.exe
O4 - Global Startup: Adobe Reader Hurtigstart.lnk = C:\Programmer\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Bluetooth Monitor.lnk = ?
O8 - Extra context menu item: &Google Search - res://c:\programmer\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\programmer\google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\programmer\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\programmer\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\programmer\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\programmer\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programmer\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programmer\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Programmer\PartyGaming\PartyPoker\RunApp.exe
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Programmer\PartyGaming\PartyPoker\RunApp.exe
O9 - Extra button: Ladbrokes Poker - {C2A80015-C447-4dc4-82DD-AED83D6ED57E} - C:\Programmer\ladbrokesMPP\MPPoker.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) -
O16 - DPF: {31E68DE2-5548-4B23-88F0-C51E6A0F695E} (Microsoft PID Sniffer) -
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) -
O16 - DPF: {6E5A37BF-FD42-463A-877C-4EB7002E68AE} (Housecall ActiveX 6.5) - http://housecall65.trendmicro.com/housecall/applet/html/native/x86/win32/activex/hcImpl.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) -
O16 - DPF: {D8089245-3211-40F6-819B-9E5E92CD61A2} -
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) -
O17 - HKLM\System\CCS\Services\Tcpip\..\{87F1AA7F-D756-40FC-9BFF-57517339A73B}: NameServer = ,
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Programmer\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Programmer\Fælles filer\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: NBService - Nero AG - C:\Programmer\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Panda Antispam Server Service (PASSRV) - Unknown owner - C:\Programmer\Panda Software\Panda Platinum 2005 Internet Security\PaSSrv.exe
O23 - Service: Panda Firewall Service (PAVFIRES) - Panda Software - C:\Programmer\Panda Software\Panda Platinum 2005 Internet Security\Firewall\PavFires.exe
O23 - Service: Panda Function Service (PAVFNSVR) - Panda Software - C:\Programmer\Panda Software\Panda Platinum 2005 Internet Security\PavFnSvr.exe
O23 - Service: Panda Pavkre (Pavkre) - Panda Software - C:\Programmer\Panda Software\Panda Platinum 2005 Internet Security\Pavkre.exe
O23 - Service: Panda PavProt (PavProt) - Panda Software - C:\Programmer\Panda Software\Panda Platinum 2005 Internet Security\PavProt.exe
O23 - Service: Panda Process Protection Service (PavPrSrv) - Panda Software - C:\Programmer\Fælles filer\Panda Software\PavShld\pavprsrv.exe
O23 - Service: Panda anti-virus service (PAVSRV) - Panda Software - C:\Programmer\Panda Software\Panda Platinum 2005 Internet Security\pavsrv51.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Panda Preventium+ Service (PREVSRV) - Panda Software - C:\Programmer\Panda Software\Panda Platinum 2005 Internet Security\prevsrv.exe
O23 - Service: Panda IManager Service (PSIMSVC) - Panda Software Internacional - C:\Programmer\Panda Software\Panda Platinum 2005 Internet Security\PsImSvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Programmer\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: StarWind iSCSI Service (StarWindService) - Rocket Division Software - C:\Programmer\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe

Dani AI

Generated

Since posted a HijackThis log for an XP machine, here is a compact, safe troubleshooting checklist focused on the browser/network symptoms those logs usually expose. HijackThis is a diagnostic tool — do not remove items unless you know what they are or have a backup. (hijackthis.com)

First, check Internet Explorer settings in the UI (Tools → Internet Options → Connections → LAN Settings). If a proxy is set and you are not on a network that needs it, clear it. If browsing is broken or add‑ons look suspicious, reset Internet Explorer to defaults from Tools → Internet Options → Advanced → Reset. These UI steps fix the majority of hijacked‑proxy and add‑on problems. (support.microsoft.com)

If the UI steps don’t help, repair the network stack (requires Administrator). In an elevated Command Prompt run these commands in order, then reboot:

ipconfig /release
ipconfig /renew
ipconfig /flushdns
netsh winsock reset
netsh int ip reset c:\resetlog.txt

Resetting Winsock and the TCP/IP stack can restore normal browser connectivity when LSPs or registry keys are corrupted. (learn.microsoft.com)

Next, run up‑to‑date anti‑malware scanners from a clean source (download directly from the vendor). Boot to Safe Mode with Networking when possible and scan with an on‑demand tool to remove persistent adware/rootkits. Do not download cleaners from mirror sites that look suspicious. Finally, back up the Registry or create a system restore point before making removals, and if unsure, post the HijackThis log to a reputable removal community for analysis rather than deleting entries blind. (malwarebytes.com)

Helpful links:

Notes and cautions: Windows XP is long out of support — running modern, updated AV on that platform may be limited. Always prefer offline backups and community review before removing registry items shown in HijackThis logs.

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