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Trying to go into my banking details and other similar areas I was getting diverted to a spy-ware search-page, so I ran AdAware and Spybot which removed this but now when I try to access banking info I get the message 'Page cannot be displayed'. Has perhaps a cookie been removed by the anti-spy programmes, if so how can I re-instate them or what? Have tried jiggling the security settings to no good end. Also alarmingly I cannot activate Norton AV.
I am running on ME, cannot do a Restore prior to February as I had a second hard drive fitted end of Jan. But have just today de-fragged and so everything should be in order but it ain't!!:cry:
Help! Thanks - hopefully.
Tez

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Contributors
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Discussion Span
Last Post by dlh6213
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Hi ,you ran spybot and ad-aware ,reboot computer ,if you haven't done so since running both programs.and do the following .
Download 'Hijack This!'. http://63.247.79.145/~coyote/downloads/HijackThis1977.exe
Unzip to a permanent folder, doubleclick HijackThis.exe, and hit "Scan".

How to unzip hijack-- http://www.netstar.me.uk/hjt/hjt.html

When the scan is finished, the "Scan" button will change into a "Save Log" button.
Press that, save the log, load it in Notepad, and copy its contents here. Most of what it lists will be harmless or even essential, don't fix anything yet.
then post the log here

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Thanks but could not download 'Hijack This' - just got the message 'Forbidden on this server'. Oh well.
Tez

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Yeah hard to find a site that has it for download .most are shut down because of,DDOS= Denial of Service attacks .

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Hijack This can be found on MajorGeeks.com as well as many other very useful ones.

I am having a similar prob. on Win98SE. I can get online for a few minutes and go through maybe a dozen pages, then I get the same message and can get nowhere, every single page says cannot be displayed. I have to reboot and then get another few minutes of time. Any help is most appreciated! I have run NAV, SpyBot, Ad-Aware, SpyHunter, HijackThis, CWShredder, PestPatrol, and SpySweeper, which I highly recommend it found traces and adware that all of the others missed.

Thanks much!

Very Frustrated

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Here is what my hijack this said, because I'm having the same problem with page connot displayed on web page ads


Logfile of HijackThis v1.98.2
Scan saved at 7:44:12 AM, on 8/29/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\mHotkey.exe
C:\Program Files\eM\Bay Reader\Shwicon2k.exe
C:\PROGRA~1\LEXMAR~1\ACMonitor_X73.exe
C:\PROGRA~1\LEXMAR~1\AcBtnMgr_X73.exe
C:\PROGRA~1\PESTPA~1\PPMemCheck.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\PROGRA~1\THEWEA~1\The Weather Channel.exe
C:\Program Files\BigFix\BigFix.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton Utilities\NPROTECT.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Speed Disk\nopdb.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Outlook Express\MSIMN.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Zip Files\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.charter.net
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.emachines.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.charter.net
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.emachines.com/
N3 - Netscape 7: user_pref("browser.startup.homepage", "about:blank"); (C:\Documents and Settings\Laura\Application Data\Mozilla\Profiles\default\vhdagj6a.slt\prefs.js)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [CHotkey] mHotkey.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [showicon2k] C:\Program Files\\eM\Bay Reader\Shwicon2k.exe
O4 - HKLM\..\Run: [Lexmark X73 Button Monitor] C:\PROGRA~1\LEXMAR~1\ACMonitor_X73.exe
O4 - HKLM\..\Run: [Lexmark X73 Button Manager] C:\PROGRA~1\LEXMAR~1\AcBtnMgr_X73.exe
O4 - HKLM\..\Run: [PrinTray] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\printray.exe
O4 - HKLM\..\Run: [PinnacleDriverCheck] C:\WINDOWS\System32\PSDrvCheck.exe -CheckReg
O4 - HKLM\..\Run: [PPMemCheck] C:\PROGRA~1\PESTPA~1\PPMemCheck.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKCU\..\Run: [Bug Eliminator] C:\Program Files\Bug Eliminator\Bug_Elim.exe /tray
O4 - HKCU\..\Run: [SpySweeper] C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe /0
O4 - HKCU\..\Run: [Desktop Weather 3] C:\PROGRA~1\THEWEA~1\The Weather Channel.exe
O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\BigFix.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.emachines.com
O16 - DPF: Yahoo! MahJong Solitaire - http://download.games.yahoo.com/games/clients/y/mjst3_x.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {1FC215B7-F71D-4137-8D67-455A2D5CA8C5} - http://www.fileeliminator.com/get/BEL/Bug%20Eliminator.cab
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.4.2) -
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/suite/yautocomplete.cab
O16 - DPF: {B942A249-D1E7-4C11-98AE-FCB76B08747F} (RealArcadeRdxIE Class) - http://games-dl.real.com/gameconsole/Bundler/CAB/RealArcadeRdxIE.cab
O16 - DPF: {CAFEEFAC-0014-0001-0002-ABCDEFFEDCBA} (Java Runtime Environment 1.4.1_02) -
O16 - DPF: {D8EE8DC0-F193-11D0-B1E5-08005A885319} (MicroX Persistent Mainframe Display Control) - http://www.workathomeagent.net/walldata/curVersion/hostexpress.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://utu.popcap.com/games/popcaploader_v5.cab

0

Error message: The page cannot be displayed

click on this site http://support.microsoft.com/?kbid=241344

or follow these steps

View products that this article applies to.
This article was previously published under Q241344
Important This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986 Description of the Microsoft Windows Registry

SYMPTOMS
Internet Explorer 5 and later
When you try to view a Web page, you may receive the following error message:

The Page cannot be displayed.
When you are connected AOL 4.0, while you are starting Microsoft Internet Explorer 5.5, you may receive the following error message:

iexplore caused an invalid page fault in module <unknown>
Internet Explorer 4.x
When you try to view a Web page, you may receive the following error message:

An internal error occurred in the Windows Internet extensions.
If you are using AOL, you may receive the following error message:

WAOL caused an invalid page fault in module <unknown>
Note If you receive either error message after you upgrade to Microsoft Windows Millennium Edition, see the following article in the Microsoft Knowledge Base:
274498 "The page cannot be displayed" error message after upgrading to Windows Me

CAUSE
This problem may occur if any one or more of the following conditions is true:
Internet Explorer connection settings are incorrect.
An incorrect entry exists in a Hosts file.
The Winsock.dll, Wsock32.dll, or Wsock.vxd file is missing or damaged.
There are multiple copies of the Winsock.dll, Wsock32.dll, or Wsock.vxd file, or one of these files is in the wrong folder.
TCP/IP is not installed or is not functioning correctly.
The WinSock2 registry key is damaged.
The Internet Connection Sharing installation is damaged or is not functioning.
The Rnr20.dll file is missing or damaged or the "Library Path" value in the following registry key is missing or contains the wrong location:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\WinSock2\ Parameters\NameSpace_Catalog5\Catalog_Entries\000000000001

If you are using America Online (AOL) or CompuServe, there may be parental control restrictions applied to the account.
Incorrectly configured or non-functioning firewall or proxy software.
Note When you try to view Web pages in Internet Explorer after you install MSN (Microsoft Network) 5.1, you may have similar symptoms.

This problem may occur if Internet Explorer is configured to use a proxy server to search when none is specified.
RESOLUTION
Warning If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

To resolve this issue, configure Internet Explorer to automatically detect settings. To do this, follow these steps.

Note If you receive the error message after you install Internet Connection Sharing with AOL as your Internet service provider (ISP), see the "If you receive the error message after you install Internet Connection Sharing with AOL" section.
Delete your temporary Internet files and cookies. To do this, follow these steps:
Click Start, point to Settings, and then click Control Panel.
Double-click Internet Options.
Under Temporary Internet Files, click the Settings button.
Click the View Files button.
Press CTRL+A to select all files.
Press DEL or click the Delete option at the top of the window.
Click the Yes button on the dialog box that appears.
After all the files are gone, close the window.
Click OK two times.
Close Control Panel.
Note Before you go to step 2, remove any firewall, Internet security, or proxy software.
Verify that you can connect to your ISP and the connection settings for Internet Explorer are correct. To do this, use one of the following methods:
Verify that the Use a Proxy Server check box is cleared if you do not use a proxy server. To view this check box, start Internet Explorer, click Internet Options on the Tools (or View) menu, click the Connections tab, and then click LAN Settings for LAN, DSL, and cable modem users. If you use a dial-up modem, click the dial-up connection on the Connections tab, and then click the Settings button.
Try a different access number to the ISP that is not a toll number.
If you cannot connect, remove and reinstall Dial-Up Networking. To do this, follow these steps.

Notes
If your computer is running Microsoft Windows 95, determine if Dial-Up Networking 1.2 or 1.3 is installed. To do this, look in Add/Remove Programs. Dial-Up Networking 1.2 or 1.3 should be listed on the Install/Uninstall tab. If either of these is listed, remove it before you follow these steps.
You must have your Windows CD-ROM to follow these steps.
Remove AOL before you follow these steps. Contact AOL for information about how to back up any personal data before you remove the service.
You may be able to resolve this problem by reinstalling Dial-up Networking upgrades.
Follow these steps if you receive an error message that is similar to any one of the following error messages:

An internal error occurred in the Windows Internet Extensions.


Unable to create a network socket connection.


Unable to initialize windows sockets interface.
To remove and reinstall Dial-Up Networking, follow these steps:
Click Start, point to Settings, click Control Panel, and then double-click Add/Remove Programs.
On the Windows Setup tab, click Communications, and then click Details.
Clear the Dial-Up Networking check box, and then click Yes if you receive a message that Dial-Up Networking is required by other components.
Click OK until you are prompted to restart your computer. If you are not prompted to restart your computer, restart it manually.
After Windows restarts, repeat steps a. through d., except select the Dial-Up Networking check box in step c.
Click Start, point to Programs, and then click MS-DOS Prompt.
Type ping 127.0.0.1 at the prompt, and then press ENTER. If you receive four replies, go to step 6. If you do not receive four replies, remove, reinstall, and then configure TCP/IP.

Note AOL must be removed before you follow these steps. Contact AOL for information about backing up any personal data before you remove the service.

To remove TCP/IP, follow these steps:
Click Start, point to Settings, click Control Panel, and then double-click Network.
Click a component on the Configuration tab, click Properties, and then note the component settings. Repeat this step until you have recorded the configuration information for all your components.
Remove all TCP/IP-related network components from network properties. To do this, click a component on the Configuration tab, and then click Remove. Repeat this step until all TCP/IP-related network components are deleted from network properties, click OK, and then click Yes when you are prompted to restart your computer. If you are not prompted to restart the computer, do so manually.
To reinstall and configure TCP/IP, follow these steps:
Click Start, point to Settings, click Control Panel, and then double-click Network.
On the Configuration tab, click Add, click Protocol, and then click Add.
In the Manufacturers box, click Microsoft, in the Network Protocols box, and then click TCP/IP.
Click OK two times, and then click Yes when you are prompted to restart your computer. If you are not prompted to restart your computer, do so manually.

Note You may receive "version conflict" error messages. If you receive this error message, click No when you are prompted to keep a newer version of each file.
Repeat step 5.
Connect to your ISP, and then start Internet Explorer. Try to visit www.microsoft.com by name and by the Internet Protocol (IP) address. If you can connect by using the IP address but not the fully qualified domain name (FQDN), look for entries in the Hosts file on the local computer. To do this, follow these steps:
Click Start, point to Find, and then click Files or Folders.
In the Named box, type hosts, and then click your hard disk in the Look in box.
If you find the Host file, open the file in Notepad to view the contents. If there are no entries other than the entry for the local host (for example, 127.0.0.1 Localhost), contact your ISP about potential problems with their DNS server.
If a Web site does not load when you use either the FQDN or IP address, click Start, point to Programs, click MS-DOS Prompt, and then try to ping a known good Web site by using both the FQDN and IP address.

Note Many larger Web sites have this feature disabled. Therefore, you cannot ping these sites.

If you can ping the site by using the IP address but you still receive the following error message, go to step 8:

Page can not be displayed
If you cannot ping the site by using either the FQDN or IP address, verify that you can still ping the local host (127.0.0.1), and verify that the Library Path value in the following registry key is pointing to the correct location for the Rnr20.dll file:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\WinSock2\Parameters\NameSpace_Catalog5\Catalog_Entries\000000000001

View Network properties for multiple instances of the TCP/IP protocol that are bound to the dial-up adapter.
Look for multiple instances of the Winsock files. Rename any file that is not in the appropriate folder unless it is in an AOL folder, C:\Windows\Sysbckup, or C:\Windows\Ws2bakup. The following folders are correct for the Winsock files:
Winsock.dll in C:\Windows
Wsock32.dll, Wsock.vxd, Wsock2.vxd, Ws2_32.dll in C:\Windows\System

The dates and versions of these files should match the version of Windows and the system date for that version, except when Winsock2 or DUN 1.3 have been added to Windows 95. If you find a C:\Windows\Ws2bakup folder, Winsock2 has been installed, and DUN 1.3 is listed in the Add/Remove Programs tool in Control Panel if it is installed.

To rename and replace the Winsock files, follow these steps:
Click Start point to Find, and then click Files or Folders.
In the Named box, type the correct file name (for example, type wsock32.dll, winsock.dll, or wsock.vxd), click your hard disk in the Look in box, and then click Find Now.
To rename extra copies of the files, right-click the file, click Rename, and change the file name extension to .old. For example, rename the Wsock32.dll to Wsock32.old.

Note If you receive an error message that a file by that name already exists, type a different file name extension (for example, .zzz). If you receive an error message that the file cannot be renamed because it is in use, restart the computer to a DOS prompt, and then rename the file from DOS.
For additional information about the correct dates and sizes of these files, click the following article numbers to view the articles in the Microsoft Knowledge Base:
135539 Windows 95 CD-ROM directory listing (4 of 5)

150440 Windows 95 Service Pack 1 CD-ROM directory listing (4 of 5)

158193 Windows 95 OEM Service Release 2 CD-ROM directory (5 of 6)

188428 Windows 98 CD-ROM directory listing (1 of 14)

238664 Windows 98 Second Edition CD-ROM directory listing (1 of 14)

If your computer is running Microsoft Windows 98 or Windows Millennium Edition, go to step 13. If your computer is running Windows 95, look for the Ws2bakup.bat file on your hard disk. To do this, follow these steps:
Click Start, point to Find, and then click Files or Folders.
In the Named box, type ws2bakup.bat, click your hard disk in the Look in box, and then click Find Now.
If you find the file, go to step 11. If you do not find the file, go to step 13.
After you locate the Ws2bakup.bat file, follow these steps:
Click Start, click Run, type c:\windir\ws2bakup\ws2bakup.bat in the Open box, where windir is the folder where you installed Windows, and then press ENTER.

Note If you receive an error message that a sharing violation has occurred, press A to stop running this command. Repeat this step until the batch file has finished running.
Click Start, and then click Shut Down.
Click Restart the Computer in MS-DOS Mode, and then click OK.
At the command prompt, type c:\windir\ws2bakup\ws2bakup.bat, and then press ENTER.

Note If you receive an error message while you are updating the registry, ignore the error message.
Type exit to restart Windows.
Export and delete the WinSock2 registry keys that are located in the following registry keys.

Note Remove AOL before you follow these steps. Contact AOL for information about how to back up any personal data before you remove the service.
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VXD\AFVXD

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VXD\DHCP

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VXD\MSTCP

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VXD\Winsock

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VXD\Winsock2

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Winsock

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\WinSock2

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\RemoteAccess\Authentication\SMM_Files

Remove and reinstall TCP/IP to rebuild the registry keys before you test the connection in the next step. You also may have to remove and reinstall DUN if you remove the SMM_files key.

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
218822 Error Message: Rundll32 caused an invalid page fault in module Rnaui.dll

Warning Do not follow step 15 if you are running Windows Millennium Edition.
If you still receive the error message, you may have to manually remove TCP/IP and Dial-Up Networking.

For additional information about how to remove and reinstall Dial-Up Networking and TCP/IP files, click the following article number to view the article in the Microsoft Knowledge Base:
181599 How to remove and reinstall dial-up networking and TCP/IP files

You receive the error message after you install Internet Connection Sharing with AOL
If you receive the error message after you install Internet Connection Sharing with America Online (AOL), verify that there are no parental restrictions on the account. If you receive the error message after you install Internet Connection Sharing and AOL is your Internet service provider (ISP), verify that TCP/IP (shared) is bound to the AOL adapter and not to the dial-up adapter. By default, if both the dial-up adapter and the AOL adapter are listed in Network Neighborhood when Internet Connection Sharing is installed, TCP/IP (shared) binds to the dial-up adapter. You must remove Internet Connection Sharing and remove the dial-up adapter from Network Neighborhood, and then reinstall Internet Connection Sharing and verify that TCP/IP (shared) is now bound to the AOL adapter. You can then reinstall the dial-up adapter.
MORE INFORMATION
For additional information about how to determine which folder Windows is installed in, click the following article number to view the article in the Microsoft Knowledge Base:
305792 How to determine which folder Windows is installed in

For additional information about how to troubleshoot error messages in Internet Explorer, visit the following Microsoft Web site:
http://support.microsoft.com/default.aspx?pr=ie

REFERENCES
For additional information, click the following article numbers to view the articles in the Microsoft Knowledge Base:
219843 Problems using Internet Explorer with incorrect Hosts file

175722 Error message: Internet Explorer cannot open the Internet site...

175039 Error message: A connection to the server could not be established

188952 'Internal error occurred' error message using Internet Explorer

222909 Error message: Internal error in Windows Internet Extensions

185533 TCP/IP does not work after upgrading to Windows 98

191064 Error messages when running TCP/IP-based utilities or programs

238550 Cannot browse the Internet using Internet Explorer while connected to AOL

158474 Windows TCP/IP registry entries

181599 How to remove and reinstall dial-up networking and TCP/IP files

234815 Description of Internet Connection Sharing

238135 How to troubleshoot Internet Connection Sharing problems

The information in this article applies to:
Microsoft Internet Explorer 6.0, when used with:
the operating system: Microsoft Windows Millennium Edition
the operating system: Microsoft Windows 98 Second Edition
the operating system: Microsoft Windows 98
Microsoft Internet Explorer 5.5, when used with:
the operating system: Microsoft Windows 98 Second Edition
the operating system: Microsoft Windows 98
the operating system: Microsoft Windows 95
Microsoft Internet Explorer 5.01, when used with:
the operating system: Microsoft Windows 98 Second Edition
the operating system: Microsoft Windows 98
the operating system: Microsoft Windows 95
Microsoft Internet Explorer 5.0, when used with:
the operating system: Microsoft Windows 98
the operating system: Microsoft Windows 95
Microsoft Internet Explorer 4.01 for Windows 98 SP 1
Microsoft Internet Explorer 4.01 for Windows 98 SP 2
Microsoft Internet Explorer 4.01 for Windows 95
Microsoft Internet Explorer 4.0 for Windows 95
Last Reviewed: 9/27/2004 (6.1)
Keywords: kberrmsg kbprb kbWinME msiew95 msiew98 KB241344

www.joshuazadeh.bravehost.com

0

Thanks friends, A.O.K. now.
Appreciate your help.
Tez

0

My problem starts one (?) step before the "page cannot be displayed". In an effort to clean up some disk space, I think I may have gone too far! Now I always get the message "Cannot find server". A few months ago I invested in DSL through my local internet provider (the only one I can get w/ out paying long distance fees -?) Everything was fine until I tried to create more memory. I have no idea what I am suppose to look for - I've tried MANY things. Obviously I am not a wiz w/ computers!! Can you help or do you need more info?
waiting (im)patiently!
Zippy

0

My problem starts one (?) step before the "page cannot be displayed". In an effort to clean up some disk space, I think I may have gone too far! Now I always get the message "Cannot find server". A few months ago I invested in DSL through my local internet provider (the only one I can get w/ out paying long distance fees -?) Everything was fine until I tried to create more memory. I have no idea what I am suppose to look for - I've tried MANY things. Obviously I am not a wiz w/ computers!! Can you help or do you need more info?
waiting (im)patiently!
Zippy

Hi Zippy, you need to start your own new thread. In addition to describing the problem as you have, please include your operating system and what you did in your effort to 'clean up disk space' and 'create more memory.'

0

I'm having the same problem and I'm running windows xp. this is my log file from hijack this! can you PLEASE help!!!!

Logfile of HijackThis v1.98.2
Scan saved at 1:14:13 PM, on 12/11/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\windows\system\hpsysdrv.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\PROGRA~1\mcafee.com\mps\mscifapp.exe
C:\Program Files\Messenger\msmsgs.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
c:\progra~1\mcafee.com\vso\mcvsftsn.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
c:\Program Files\Microsoft Money\System\urlmap.exe
C:\Documents and Settings\Owner\Local Settings\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://qus7.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-qus7.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-qus7.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://srch-qus7.hpwis.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://qus7.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-qus7.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-qus7.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://srch-qus7.hpwis.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://qus7.hpwis.com/
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_02.src"); (C:\Documents and Settings\Owner\Application Data\Mozilla\Profiles\default\g2vcm35t.slt\prefs.js)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: Yahoo! Companion BHO - {13F537F0-AF09-11d6-9029-0002B31F9E59} - C:\Program Files\Yahoo!\Common\ycomp5,0,8,0.dll
O2 - BHO: McBrwHelper Class - {227B8AA8-DAF2-4892-BD1D-73F568BCB24E} - c:\PROGRA~1\mcafee.com\mps\mcbrhlpr.dll
O2 - BHO: McAfee PopupKiller - {3EC8255F-E043-4cae-8B3B-B191550C2A22} - c:\PROGRA~1\mcafee.com\mps\POPUPK~1.DLL
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - c:\Program Files\Microsoft Money\System\mnyviewer.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Common\ycomp5,0,8,0.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKLM\..\Run: [BlockTracker] c:\hp\bin\BlockTracker.exe
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\VERITAS Software\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\realsched.exe -osboot
O4 - HKLM\..\Run: [MoneyStartUp10.0] "c:\Program Files\Microsoft Money\System\Activation.exe"
O4 - HKLM\..\Run: [WCOLOREAL] "C:\Program Files\COMPAQ\Coloreal\coloreal.exe"
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] c:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [System Manager] winsrv32.exe
O4 - HKLM\..\Run: [MPSExe] c:\PROGRA~1\mcafee.com\mps\mscifapp.exe /embedding
O4 - HKLM\..\RunServices: [System Manager] winsrv32.exe
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O9 - Extra button: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra 'Tools' menuitem: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - c:\Program Files\Microsoft Money\System\mnyviewer.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,84/mcinsctl.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1100591189750
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,21/mcgdmgr.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{7D865AE1-208B-48B5-9013-0AC35F490A98}: NameServer = 67.36.128.26 206.141.192.60

0

Jjfaeries2000, you need to start a new thread instead of tagging onto someone else's, and all hijackthis logs are supposed to be posted in the Viruses forum.

Put Hijackthis in it's own folder (like c:\hjt\hijackthis.exe) and close all browser windows when scanning with it.

This topic has been dead for over six months. Start a new discussion instead.
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