I have a desktop PC - W98, 256 Mem, 40G HD. Internet Explorer has always worked well on the PC. A week ago it stopped working. IE opens but I get the DNS Error Message. However, Outlook Express continues to work (thank goodness) and I am able to play Radio Stations on Media Player.
Just to give you the background as I assume this is relevant. A month ago the machine got a Virus, perhaps more than one. Various Free and Shareware tools could identify Virus or Spyware infections but none seemed to actually permanently fix it/them. The tools I have used in varying degrees of frustration have been AVG Free, AVG Professional, HijackThis, Kaspersky, Lavasoft, XCleaner Free and The Cleaner.
The Virus names were/are identified as Backdoor.Small.d, PSW.BispyA and B with bi.dll and biprep.exe associated with them, then later PSW.BispyA and C with C having preInsBI.exe associated with it. The latest tool, The Cleaner, found Downloader.KenvalC and B.
Last week my partner ran XCleaner which identified a file for deletion. She OK'd the file for deletion. She rebooted later and when she tried to fire up IE it would not connect. She cannot remember what the file was called. She associates this event with the loss of IE but I assume it could also be virus related, or some combination?
As of yesterday I started to check out various things. I have reinstalled IE from Microsoft (got the startup file via my laptop, transferred it to the desktop and downloaded the latest version of IE from Microsoft) and reinstalled the connection to my ISP. This did not result in IE connecting, although OE and Media Player connected again as before. I have had no messages from the anti-virus programs so far today telling me there is a problem but I haven't used it much.
If anyone can suggest any software and/or series of steps to isolate and fix whatever is causing the problem, (whether a missing file as a result of the deletion or some other reason as a result of the Virus problem) I would be very grateful.
Thanks in advance - Chris :)