0

I am unable to browse My Computer or hard drive roots.
I have followed many ofthe other threads for similar issues on this web site, all to no avail. when using explorer my system locks up while opening any drive letter.

These drives can be opened from within programs and even from a simple explorere window (no folders present). As soon as I open the folder panel to navigate around easier the UI locks up.

I have updated adaware and spybot.

Any help woiuld be greatly appreciated.

Logfile of HijackThis v1.99.1
Scan saved at 16:00:28, on 9/12/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Funk Software\Odyssey Client\odClientService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Adobe\Photoshop Elements 4.0\PhotoshopElementsFileAgent.exe
C:\Program Files\Connected\AgentSrv.EXE
C:\Program Files\CISCO Client\cvpnd.exe
C:\Program Files\Executive Software\DiskeeperWorkstation\DKService.exe
C:\WINDOWS\System32\inetsrv\inetinfo.exe
C:\Program Files\iPass\iPassConnect\iPCAgent.exe
C:\Program Files\LogMeIn\RaMaint.exe
C:\Program Files\LogMeIn\LogMeIn.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\plms32.exe
C:\SafeGuard\SafeGuard Easy\SgeCtl.exe
C:\WINDOWS\System32\SgLogPlayer.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\Tablet.exe
C:\WINDOWS\system32\vnxserv.exe
C:\Program Files\RealVNC\VNC4\WinVNC4.exe
C:\SafeGuard\SafeGuard Easy\WksCfgSrv.exe
C:\Program Files\NETGEAR\SC101 Manager Utility\ZeteraService.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Funk Software\Odyssey Client\OdTray.exe
C:\Program Files\DAEMON Tools\daemon.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9AA.EXE
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9AA.EXE
C:\program files\powerstrip\pstrip.exe
C:\SafeGuard\SafeGuard Easy\Ecview.exe
C:\Program Files\LogMeIn\LogMeInSystray.exe
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe
C:\Program Files\Zinio\ZinioDeliveryManager.exe
C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\iPass\iPassConnect\downloader\ipccheck.exe
C:\Program Files\Connected\CBSysTray.exe
C:\Program Files\Sizer\sizer.exe
C:\Program Files\Microsoft Office\OFFICE11\ONENOTEM.EXE
I:\PStart.exe
I:\Apps\PortableFirefox\firefox\firefox.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\explorer.exe
C:\Documents and Settings\SWT\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://portal.pwcinternal.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1; <local>
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O2 - BHO: PwCPlugin.PwCHighlighter - {aaa9f5f4-27f6-4f85-a879-7ea50b4322cd} - C:\WINDOWS\System32\mscoree.DLL
O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [PCnE] C:\PROGRA~1\PwCPass\PCnE.EXE
O4 - HKLM\..\Run: [OdTray.exe] "C:\Program Files\Funk Software\Odyssey Client\OdTray.exe"
O4 - HKLM\..\Run: [LXBXCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXBXtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [vdrdpup] C:\WINDOWS\System32\rundll32 C:\WINDOWS\System32\vdrdpup.dll,RegisterVirtualChannel
O4 - HKLM\..\Run: [DAEMON Tools] "C:\Program Files\DAEMON Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [EPSON Stylus CX4600 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9AA.EXE /P26 "EPSON Stylus CX4600 Series" /O6 "USB002" /M "Stylus CX4600"
O4 - HKLM\..\Run: [EPSON Stylus CX4600 Series (Copy 1)] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9AA.EXE /P35 "EPSON Stylus CX4600 Series (Copy 1)" /O6 "USB002" /M "Stylus CX4600"
O4 - HKLM\..\Run: [PowerStrip] c:\program files\powerstrip\pstrip.exe
O4 - HKLM\..\Run: [SgeEcView] C:\SafeGuard\SafeGuard Easy\Ecview.exe
O4 - HKLM\..\Run: [LogMeIn GUI] "C:\Program Files\LogMeIn\LogMeInSystray.exe"
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe"
O4 - Startup: Microsoft Office OneNote 2003 Quick Launch.lnk = C:\Program Files\Microsoft Office\OFFICE11\ONENOTEM.EXE
O4 - Global Startup: Cisco Systems VPN Extranet Client.lnk = C:\Program Files\CISCO Client\ipsecdialer.exe
O4 - Global Startup: Connected TaskBar Icon.LNK = C:\Program Files\Connected\CBSysTray.exe
O4 - Global Startup: Sizer.lnk = C:\Program Files\Sizer\sizer.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: Add Person to NotesBuddy... - C:\Program Files\IBM\NotesBuddy\AddPersonN.html
O8 - Extra context menu item: Add Picture to NotesBuddy... - C:\Program Files\IBM\NotesBuddy\AddImageN.html
O8 - Extra context menu item: Add to EverNote - res://C:\Program Files\EverNote\EverNote\enbar.dll/2000
O8 - Extra context menu item: Customize Menu - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Edit with &XML Spy - C:\Program Files\Altova\xmlspy\spy.htm
O8 - Extra context menu item: Fill Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O8 - Extra context menu item: RoboForm Toolbar - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O8 - Extra context menu item: Save Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra 'Tools' menuitem: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra 'Tools' menuitem: Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra button: RoboForm - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra 'Tools' menuitem: RoboForm Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Add to EverNote - {A5ABA0BB-F195-40d8-A5E9-0801153E6597} - C:\Program Files\EverNote\EverNote\enbar.dll
O9 - Extra 'Tools' menuitem: Add to EverNote - {A5ABA0BB-F195-40d8-A5E9-0801153E6597} - C:\Program Files\EverNote\EverNote\enbar.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra button: Edit with XML Spy - {2222EF56-F49E-4d07-A14E-8D2B08766958} - C:\Program Files\Altova\xmlspy\spy.htm (HKCU)
O9 - Extra 'Tools' menuitem: Edit with XML Spy - {2222EF56-F49E-4d07-A14E-8D2B08766958} - C:\Program Files\Altova\xmlspy\spy.htm (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: mass-bw.nam.pwcinternal.com
O15 - Trusted Zone: http://mass-bw.nam.pwcinternal.com
O15 - Trusted Zone: http://project.nam.pwcinternal.com
O15 - Trusted Zone: usbw.nam.pwcinternal.com
O15 - Trusted Zone: http://usbw.nam.pwcinternal.com
O15 - Trusted Zone: http://ustpa3gtsap146.nam.pwcinternal.com
O15 - Trusted Zone: uxgfbwdv.nam.pwcinternal.com
O15 - Trusted Zone: http://uxgfbwdv.nam.pwcinternal.com
O15 - Trusted Zone: uxgfbwqa.nam.pwcinternal.com
O15 - Trusted Zone: http://uxgfbwqa.nam.pwcinternal.com
O15 - Trusted Zone: uxgfugd.nam.pwcinternal.com
O15 - Trusted Zone: uxgfugm.nam.pwcinternal.com
O15 - Trusted Zone: uxgfugq.nam.pwcinternal.com
O15 - Trusted Zone: mass-bw.nam.pwcinternal.com (HKLM)
O15 - Trusted Zone: usbw.nam.pwcinternal.com (HKLM)
O15 - Trusted Zone: uxgfbwdv.nam.pwcinternal.com (HKLM)
O15 - Trusted Zone: uxgfbwqa.nam.pwcinternal.com (HKLM)
O15 - Trusted Zone: uxgfugd.nam.pwcinternal.com (HKLM)
O15 - Trusted Zone: uxgfugm.nam.pwcinternal.com (HKLM)
O15 - Trusted Zone: uxgfugq.nam.pwcinternal.com (HKLM)
O16 - DPF: SIM_3_0_0_0 - http://ustpa3gtsap118/webinstall.cab
O16 - DPF: {05D96F71-87C6-11D3-9BE4-00902742D6E0} (QuickPlace Class) - http://us-intqp001.nam.pwcinternal.com/qp2.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {205E7068-6D03-4566-AD06-A146B592FBA5} (Loader Class v2) - http://ustpa3gtsor05/tdbin/Spider80.ocx
O16 - DPF: {2DEF4530-8CE6-41C9-84B6-A54536C90213} (Crystal Report Viewer Control 9) - http://ustpa3indwh02.pwcinternal.com/crystalreportviewers/activeXViewer/activexviewer.cab
O16 - DPF: {493ACF15-5CD9-4474-82A6-91670C3DD66E} (LinkedIn ContactFinderControl) - http://www.linkedin.com/cab/LinkedInContactFinderControl.cab
O16 - DPF: {4A3CBDDD-C4DC-4C38-B44F-704DAEF628AE} (PjAdoInfo3 Class) - http://project.nam.pwcinternal.com/projectserver/objects/pjclient.cab
O16 - DPF: {5BDBA960-6534-11D3-97C7-00500422B550} (LotusDRSControl Class) - https://www.communities.pwc.com/download/dolcontrol.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1135639771774
O16 - DPF: {814EA0DA-E0D9-4AA4-833C-A1A6D38E79E9} (DASWebDownload Class) - http://das.microsoft.com/activate/cab/x86/i486/NTANSI/retail/DASAct.cab
O16 - DPF: {82774781-8F4E-11D1-AB1C-0000F8773BF0} (DLC Class) - http://transfers.one.microsoft.com/FTM/TransferSource/grTransferCtrl.cab
O16 - DPF: {94B82441-A413-4E43-8422-D49930E69764} (TLIEFlashObj Class) - https://rtc1.webresponse.one.microsoft.com/media/xp/TLIEFlash.CAB
O16 - DPF: {AF9A1421-E128-4D5F-A37E-039F305867B9} (Pj11enuC Class) - http://project.nam.pwcinternal.com/projectserver/objects/1033/pjcintl.cab
O16 - DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} (Performance Viewer Activex Control) - https://secure.logmein.com/activex/RACtrl.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = us.nam.ad.pwcinternal.com
O17 - HKLM\Software\..\Telephony: DomainName = us.nam.ad.pwcinternal.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = us.nam.ad.pwcinternal.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = pwcinternal.com,nam.pwcinternal.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = us.nam.ad.pwcinternal.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: SearchList = pwcinternal.com,nam.pwcinternal.com
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = pwcinternal.com,nam.pwcinternal.com
O20 - Winlogon Notify: LMIinit - C:\WINDOWS\SYSTEM32\LMIinit.dll
O20 - Winlogon Notify: NotLog - C:\WINDOWS\SYSTEM32\SGLogEx.dll
O20 - Winlogon Notify: OdysseyClient - C:\WINDOWS\SYSTEM32\odyEvent.dll
O20 - Winlogon Notify: SGLogNotification - C:\WINDOWS\SYSTEM32\SGLogNotification.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Adobe Active File Monitor V4 (AdobeActiveFileMonitor4.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 4.0\PhotoshopElementsFileAgent.exe
O23 - Service: Connected Agent Service (AgentSrv) - Connected Corporation - C:\Program Files\Connected\AgentSrv.EXE
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\CISCO Client\cvpnd.exe
O23 - Service: Diskeeper - Executive Software International, Inc. - C:\Program Files\Executive Software\DiskeeperWorkstation\DKService.exe
O23 - Service: McAfee Desktop Firewall Service (FireSvc) - Networks Associates Technology, Inc. - C:\PROGRA~1\NETWOR~1\MCAFEE~1\FireSvc.exe
O23 - Service: iPassConnectEngine - iPass - C:\Program Files\iPass\iPassConnect\iPassConnectEngine.exe
O23 - Service: iPCAgent - iPass, Inc. - C:\Program Files\iPass\iPassConnect\iPCAgent.exe
O23 - Service: iRise Application Simulator v3.12 (iRiseAS31) - Apache Software Foundation - C:\iRise\Simulator30\Tomcat\bin\tomcat5.exe
O23 - Service: LogMeIn Maintenance Service (LMIMaint) - LogMeIn, Inc. - C:\Program Files\LogMeIn\RaMaint.exe
O23 - Service: LogMeIn - LogMeIn, Inc. - C:\Program Files\LogMeIn\LogMeIn.exe
O23 - Service: lxbx_device - Lexmark International, Inc. - C:\WINDOWS\System32\lxbxcoms.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Unknown owner - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe" /ServiceStart (file missing)
O23 - Service: Odyssey Client (odClientService) - Funk Software, Inc. - C:\Program Files\Funk Software\Odyssey Client\odClientService.exe
O23 - Service: OracleClientCache80 - Unknown owner - C:\orant\BIN\ONRSD80.EXE
O23 - Service: PLMS32 - Unknown owner - C:\WINDOWS\system32\plms32.exe
O23 - Service: SafeGuard Easy Control (SgeCtl) - Utimaco Safeware AG - C:\SafeGuard\SafeGuard Easy\SgeCtl.exe
O23 - Service: SafeGuard SGLOG Player (SgLogPlayer) - Utimaco Safeware AG - C:\WINDOWS\System32\SgLogPlayer.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: TabletService - Wacom Technology, Corp. - C:\WINDOWS\System32\Tablet.exe
O23 - Service: Vsclient Service (VnxService) - Unknown owner - C:\WINDOWS\system32\vnxserv.exe
O23 - Service: VNC Server Version 4 (WinVNC4) - Unknown owner - C:\Program Files\RealVNC\VNC4\WinVNC4.exe" -service (file missing)
O23 - Service: SafeGuard Easy Workstation Server (WksCfgSrv) - Utimaco Safeware AG - C:\SafeGuard\SafeGuard Easy\WksCfgSrv.exe
O23 - Service: Zetera - Zetera Corporation - C:\Program Files\NETGEAR\SC101 Manager Utility\ZeteraService.exe

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Contributors
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Reply
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11 Years
Discussion Span
Last Post by kylethedarkn
0

Ok lets try a couple things. Run HJT and put a checkmark next to the following.
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1; <local>
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
Click fix checked.

Please download and install ewido anti-spyware tool

  • Close all other Applications Select language click Ok
  • Click I Agree
  • Click next
  • Click Install
  • Click Finish
  • Wait Ewido will open main screen automatically.
  • Wait again a few minutes and Ewido Should Auto update itself. If it doesn't click update at top of screen.
  • This in very important to get updates
  • When updating has finished. Close Ewido.

If you have an "always on" connection to the internet, physically disconnect that connection until you are finished with Safe Mode and have rebooted back into normal mode.

  • Next, please reboot your computer in Safe Mode by doing the following:
  • Restart your computer
  • After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
  • Instead of Windows loading as normal, a menu should appear use arrow up to highlight
  • Select the first option, to run Windows in Safe Mode hit enter.
  • For additional help in booting into Safe Mode, see the following site: HERE

    You MUST manage to get into Safe Mode for the fix to work.

Make sure to close all open windows/programs/folders. Have nothing else open while ewido performs its scan!

  • Open Ewido
  • Click on scanner top of Ewido sceen
  • Click on Settings
  • Under How to Act click on Recommended Action choose Quarantine
  • Under How to scan all boxes should be selected
  • Under Possibly unwanted software all boxes should be selected
  • On right side under Reports: click on Automatically generate report after every scan.
  • Under What to scan select scan every file
  • Click On scan Tab
  • Click on Complete system scan
  • Let the program scan the machine It can take awhile give it time.
  • When scan has finished At bottom of screen click Apply all Actions
  • Click Save report
  • Click Save Report as (Save as window's screen should pop up.)
  • Click desktop
  • Click Save
  • Exit ewido

Reboot back to normal mode


Can you describe in detail what happenes when you try to explore a drive. Please post the ewido log with a new HJT log. Also did the above steps solve the problem?

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