0

Hello. My little bro downloaded something off the internet and infected my computer. Now this annoying "Critical System Error" keeps flashing on my taskbar. I'd appreciate the help. Thanks in advance.

Here is the hijack this log:

Logfile of HijackThis v1.99.1
Scan saved at 3:22:44 PM, on 12/11/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Norton SystemWorks\Norton GoBack\GBPoll.exe
c:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE
C:\PROGRA~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\hp\drivers\hplsbwatcher\lsburnwatcher.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\ALCWZRD.EXE
C:\PROGRA~1\HEWLET~1\HPSHAR~1\hpgs2wnf.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Norton SystemWorks\Norton GoBack\GBTray.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\Program Files\AIM\aim.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\HP_Owner\My Documents\HijackThis.exe
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q105&bd=pavilion&pf=desktop
R3 - URLSearchHook: ScriptInocUI Class - - (no file)
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O3 - Toolbar: Protection Bar - {479fd0cf-5be9-4c63-8cda-b6d371c67bd5} - C:\Program Files\iMediaCodec\iesplugin.dll (file missing)
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe"
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAudPropShortcut.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [LSBWatcher] c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE
O4 - HKLM\..\Run: [w03c6cb0.dll] RUNDLL32.EXE w03c6cb0.dll,I2 00011aaa003c6cb0
O4 - HKLM\..\Run: [w001cdbb.dll] RUNDLL32.EXE w001cdbb.dll,I2 00011aaa0001cdbb
O4 - HKLM\..\Run: [w06e9a83.dll] RUNDLL32.EXE w06e9a83.dll,I2 00011aaa006e9a83
O4 - HKLM\..\Run: [w1b8e5c0.dll] RUNDLL32.EXE w1b8e5c0.dll,I2 00011aaa01b8e5c0
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [EntriqMediaTray] "C:\Program Files\Entriq\MediaSphere\EntriqMediaTray.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Norton SystemWorks] "C:\Program Files\Norton SystemWorks\cfgwiz.exe" /GUID {05858CFD-5CC4-4ceb-AAAF-CF00BF39736A} /MODE CfgWiz
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Norton GoBack.lnk = C:\Program Files\Norton SystemWorks\Norton GoBack\GBTray.exe
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra button: (no name) - {4ABF810A-F11D-4169-9D5F-7D274F2270A1} - (no file)
O9 - Extra 'Tools' menuitem: Java - {4ABF810A-F11D-4169-9D5F-7D274F2270A1} - (no file)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O12 - Plugin for .asx: C:\Program Files\Netscape\Netscape Browser\PLUGINS\npTrident.dll
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1133922284444
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/Secure/HPGetDownloadManager.ocx
O16 - DPF: {B64F4A7C-97C9-11DA-8BDE-F66BAD1E3F3A} - http://locator1.cdn.imagesrvr.com/sites/errorsafe.com/www/pages/scanner/ErrorSafeFreeInstall.cab
O16 - DPF: {CE7D2BF2-D173-4CE2-9DAF-15EA153B5B43} (MediaControl Class) - http://evideo.ufc.com/ufc/UFCMediaManager_3_3_1_20.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)
O21 - SSODL: horologium - {7be183d2-a42d-4915-bf60-ec86fbf002cf} - C:\WINDOWS\system32\httge.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: GoBack Polling Service (GBPoll) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton GoBack\GBPoll.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Unknown owner - c:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

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Contributors
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10 Years
Discussion Span
Last Post by DMR
0

There are a few different infections which display bogus alert warnings, let's see if we can find out which variant you have.
Please do the following:

You will need to close/quit all web browser programs and disconnect from the Internet for some of the following, so you should print out the following instructions or save them into a text file with Notepad.


1. Download ATF-Cleaner and save it to convenient location.


2. Download the free version of AVG Anti-Spyware (formerly ewido). Save the installer file to your desktop or any convenient folder.

* Run the installer, accepting the default options. Run the program once installed, click on the Update icon at the top of the main AVG window, and allow the program to download the most current components.

* Close AVG once the updates have been downloaded.


3. Run another HiajckThis scan, put a check in the boxes to the left of the following entries, and then click the "Fix checked" button. Close HijackThis once it completes its fixes:

R3 - URLSearchHook: ScriptInocUI Class - - (no file)
F2 - REG:system.ini: UserInit=userinit.exe
O3 - Toolbar: Protection Bar - {479fd0cf-5be9-4c63-8cda-b6d371c67bd5} - C:\Program Files\iMediaCodec\iesplugin.dll (file missing)
O4 - HKLM\..\Run: [w03c6cb0.dll] RUNDLL32.EXE w03c6cb0.dll,I2 00011aaa003c6cb0
O4 - HKLM\..\Run: [w001cdbb.dll] RUNDLL32.EXE w001cdbb.dll,I2 00011aaa0001cdbb
O4 - HKLM\..\Run: [w06e9a83.dll] RUNDLL32.EXE w06e9a83.dll,I2 00011aaa006e9a83
O4 - HKLM\..\Run: [w1b8e5c0.dll] RUNDLL32.EXE w1b8e5c0.dll,I2 00011aaa01b8e5c0
O9 - Extra button: (no name) - {4ABF810A-F11D-4169-9D5F-7D274F2270A1} - (no file)
O9 - Extra 'Tools' menuitem: Java - {4ABF810A-F11D-4169-9D5F-7D274F2270A1} - (no file)
O21 - SSODL: horologium - {7be183d2-a42d-4915-bf60-ec86fbf002cf} - C:\WINDOWS\system32\httge.dll


4. Reboot into Safe Mode (you get to the safe mode boot option by hitting the F8 key as your computer is starting up).

* Double-click ATF-Cleaner.exe to run the program.
- Click the Main menu option.
- Check the Select All box. (Uncheck cookies if you do not want them removed).
- Click the Empty Selected button.

If you use Firefox browser:

- Click the Firefox menu option.
- Check the Select All box. (Uncheck cookies if you do not want them removed).
- Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, click No at the prompt.
- Click Exit on the Main menu to close the program.


* Run AVG Anti-Spyware.

- Click on the "Scanner" icon just to the right of the Update icon. In the Scanner window, click on the "Settings" tab.
- Under "How to act?", click on "Recommended actions" and choose "Delete" from the resulting menu.
- All boxes under "How to scan" and "Possibly unwanted..." should be checked.
- Under "Reports", check "Automatically generate report after every scan".
- Under "What to scan", select "Scan every file".
- Click on the "Scan" tab, and then click on "Complete System Scan" to start scanning. It usually takes at least 40 minutes to complete a full scan.

Once the scan is complete, a window listing all infected objects (if any are found) will be displayed. Below the list of infected objects, make sure the Set all elements to: option is set to Delete and then click the Apply all actions button.

After the malicious items are deleted, you will be given the option to save the scan report; do that. The report is saved as a text file in the C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\Reports folder. (The actual filename is a combination of the date and time of the scan.)


* Open Windows Explorer, and in the Folder Options->View settings under the Tools menu, select "Show hidden files and folders", and uncheck "Hide protected operating system files" and "Hide extentions for known file types".
Search for the following files and delete them if found:

w03c6cb0.dll
w001cdbb.dll
w06e9a83.dll
w1b8e5c0.dll
C:\WINDOWS\system32\httge.dll

Delete the C:\Program Files\iMediaCodec folder entirely and then empty your Recycle Bin.


5. Reboot the computer normally, open the AVG Anti-Spyware report in Windows Notepad, and Cut-N-Paste the entire contents of that report into a post in this thread; do the same for the HijackThis log.

0

Thanks a bunch! Your solution worked.


Here is the AVG Anti-Spyware report and the HijackThis Log, respectively:


---------------------------------------------------------
AVG Anti-Spyware - Scan Report
---------------------------------------------------------
+ Created at: 4:28:48 AM 12/12/2006
+ Scan result:

C:\System Volume Information\_restore{DDE3EB95-4B24-44D8-AD38-1F974B96C2F0}\RP540\A0291561.exe -> Adware.DriveCleaner : Cleaned.
C:\System Volume Information\_restore{DDE3EB95-4B24-44D8-AD38-1F974B96C2F0}\RP540\A0291569.exe -> Adware.DriveCleaner : Cleaned.
HKLM\SOFTWARE\Classes\CLSID\{479fd0cf-5be9-4c63-8cda-b6d371c67bd5} -> Adware.Generic : Cleaned.
HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{00000000-0000-0000-0000-000000000010} -> Adware.Generic : Cleaned.
HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{6001CDF7-6F45-471B-A203-0225615E35A7} -> Adware.Generic : Cleaned.
HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{00000000-0000-0000-0000-000000000010} -> Adware.Generic : Cleaned.
HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{6001CDF7-6F45-471B-A203-0225615E35A7} -> Adware.Generic : Cleaned.
HKU\S-1-5-21-2503230607-2926529737-1614750345-1009\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{479FD0CF-5BE9-4C63-8CDA-B6D371C67BD5} -> Adware.Generic : Cleaned.
HKU\S-1-5-21-2503230607-2926529737-1614750345-1009\Software\Internet Security -> Adware.IntCodec : Cleaned.
C:\System Volume Information\_restore{DDE3EB95-4B24-44D8-AD38-1F974B96C2F0}\RP537\A0290225.dll -> Adware.ProtectionBar : Cleaned.
HKU\S-1-5-21-2503230607-2926529737-1614750345-1009\Software\RX Toolbar -> Adware.RXToolbar : Cleaned.
HKU\S-1-5-21-2503230607-2926529737-1614750345-1009\Software\DNS -> Adware.Shorty : Cleaned.
C:\RECYCLER\NPROTECT\00329605 -> Downloader.TSUpdate.j : Cleaned.
C:\WINDOWS\country.exe -> Not-A-Virus.Exploit.HTML.Mht : Cleaned.
C:\WINDOWS\kl1.exe -> Not-A-Virus.Exploit.HTML.Mht : Cleaned.
C:\WINDOWS\toolbar.exe -> Not-A-Virus.Exploit.HTML.Mht : Cleaned.
C:\WINDOWS\uniq -> Not-A-Virus.Exploit.HTML.Mht : Cleaned.
C:\System Volume Information\_restore{DDE3EB95-4B24-44D8-AD38-1F974B96C2F0}\RP526\A0286903.dll -> Not-A-Virus.Hoax.Win32.Renos.fh : Cleaned.
C:\System Volume Information\_restore{DDE3EB95-4B24-44D8-AD38-1F974B96C2F0}\RP526\A0287894.dll -> Not-A-Virus.Hoax.Win32.Renos.fh : Cleaned.
C:\System Volume Information\_restore{DDE3EB95-4B24-44D8-AD38-1F974B96C2F0}\RP527\A0287962.dll -> Not-A-Virus.Hoax.Win32.Renos.fh : Cleaned.
C:\System Volume Information\_restore{DDE3EB95-4B24-44D8-AD38-1F974B96C2F0}\RP528\A0287987.dll -> Not-A-Virus.Hoax.Win32.Renos.fh : Cleaned.
C:\System Volume Information\_restore{DDE3EB95-4B24-44D8-AD38-1F974B96C2F0}\RP556\A0291966.exe -> Not-A-Virus.Hoax.Win32.Renos.fh : Cleaned.
C:\System Volume Information\_restore{DDE3EB95-4B24-44D8-AD38-1F974B96C2F0}\RP570\A0295367.exe -> Not-A-Virus.Hoax.Win32.Renos.fh : Cleaned.
C:\RECYCLER\NPROTECT\00329607.TXT -> TrackingCookie.2o7 : Cleaned.
C:\RECYCLER\NPROTECT\00329611.TXT -> TrackingCookie.Admarketplace : Cleaned.
C:\RECYCLER\NPROTECT\00329616.TXT -> TrackingCookie.Enhance : Cleaned.
C:\RECYCLER\NPROTECT\00329617.TXT -> TrackingCookie.Goclick : Cleaned.
C:\RECYCLER\NPROTECT\00329613.TXT -> TrackingCookie.Revenue : Cleaned.
C:\RECYCLER\NPROTECT\00329614.TXT -> TrackingCookie.Revenue : Cleaned.
C:\RECYCLER\NPROTECT\00329615.TXT -> TrackingCookie.Searchingbooth : Cleaned.
C:\RECYCLER\NPROTECT\00329612.TXT -> TrackingCookie.Specificclick : Cleaned.
C:\RECYCLER\NPROTECT\00329610.TXT -> TrackingCookie.Tacoda : Cleaned.
C:\RECYCLER\NPROTECT\00329618.TXT -> TrackingCookie.Trafficmp : Cleaned.
C:\RECYCLER\NPROTECT\00329608.TXT -> TrackingCookie.Yieldmanager : Cleaned.
C:\RECYCLER\NPROTECT\00329609.TXT -> TrackingCookie.Yieldmanager : Cleaned.
C:\RECYCLER\NPROTECT\00329606.exe -> Trojan.Small : Cleaned.

::Report end

Logfile of HijackThis v1.99.1
Scan saved at 2:00:54 AM, on 12/12/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\ALCWZRD.EXE
C:\PROGRA~1\HEWLET~1\HPSHAR~1\hpgs2wnf.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Entriq\MediaSphere\EntriqMediaTray.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Entriq\MediaSphere\Bin\EntriqMediaServer.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Norton SystemWorks\Norton GoBack\GBTray.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Norton SystemWorks\Norton GoBack\GBPoll.exe
c:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE
C:\PROGRA~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wuauclt.exe
C:\DOCUME~1\HP_Owner\LOCALS~1\Temp\Temporary Directory 2 for hijackthis.zip\HijackThis.exe
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q105&bd=pavilion&pf=desktop
R3 - URLSearchHook: ScriptInocUI Class - - (no file)
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O3 - Toolbar: Protection Bar - {479fd0cf-5be9-4c63-8cda-b6d371c67bd5} - C:\Program Files\iMediaCodec\iesplugin.dll (file missing)
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe"
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAudPropShortcut.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [LSBWatcher] c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE
O4 - HKLM\..\Run: [w03c6cb0.dll] RUNDLL32.EXE w03c6cb0.dll,I2 00011aaa003c6cb0
O4 - HKLM\..\Run: [w001cdbb.dll] RUNDLL32.EXE w001cdbb.dll,I2 00011aaa0001cdbb
O4 - HKLM\..\Run: [w06e9a83.dll] RUNDLL32.EXE w06e9a83.dll,I2 00011aaa006e9a83
O4 - HKLM\..\Run: [w1b8e5c0.dll] RUNDLL32.EXE w1b8e5c0.dll,I2 00011aaa01b8e5c0
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [EntriqMediaTray] "C:\Program Files\Entriq\MediaSphere\EntriqMediaTray.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Norton SystemWorks] "C:\Program Files\Norton SystemWorks\cfgwiz.exe" /GUID {05858CFD-5CC4-4ceb-AAAF-CF00BF39736A} /MODE CfgWiz
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Norton GoBack.lnk = C:\Program Files\Norton SystemWorks\Norton GoBack\GBTray.exe
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra button: (no name) - {4ABF810A-F11D-4169-9D5F-7D274F2270A1} - (no file)
O9 - Extra 'Tools' menuitem: Java - {4ABF810A-F11D-4169-9D5F-7D274F2270A1} - (no file)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O12 - Plugin for .asx: C:\Program Files\Netscape\Netscape Browser\PLUGINS\npTrident.dll
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1133922284444
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/Secure/HPGetDownloadManager.ocx
O16 - DPF: {B64F4A7C-97C9-11DA-8BDE-F66BAD1E3F3A} - http://locator1.cdn.imagesrvr.com/sites/errorsafe.com/www/pages/scanner/ErrorSafeFreeInstall.cab
O16 - DPF: {CE7D2BF2-D173-4CE2-9DAF-15EA153B5B43} (MediaControl Class) - http://evideo.ufc.com/ufc/UFCMediaManager_3_3_1_20.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)
O21 - SSODL: horologium - {7be183d2-a42d-4915-bf60-ec86fbf002cf} - C:\WINDOWS\system32\httge.dll (file missing)
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: GoBack Polling Service (GBPoll) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton GoBack\GBPoll.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Unknown owner - c:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

0

We're not done yet- many of the infections were cleaned, and the symptom may have been removed, but pieces of the nastiest one (a Smitfraud/SpySheriff variant) are still active.

This is normal, as the Smitfraud infections need to be removed with a specific tool and procedure. A download link to the SmitfraudFix tool and instructions for its use can be found here. Please follow the instructions fully and carefully.

When you have completed the removal procedure, please run HijackThis again and post the new log here. Also post the contents of the SmitfraudFix report log, which is named rapport.txt; it will have been created in your root (C:\) folder.

0

Here is the SmitfraudFix report and HijackThis log. What do I do next?

SmitFraudFix v2.129
Scan done at 23:39:54.50, Tue 12/12/2006
Run from C:\Documents and Settings\HP_Owner\My Documents\hijack this\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
The filesystem type is NTFS
Fix run in safe mode
»»»»»»»»»»»»»»»»»»»»»»»» Before SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!
SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler]
"{7be183d2-a42d-4915-bf60-ec86fbf002cf}"="horologium"

»»»»»»»»»»»»»»»»»»»»»»»» Killing process

»»»»»»»»»»»»»»»»»»»»»»»» Generic Renos Fix
GenericRenosFix by S!Ri

»»»»»»»»»»»»»»»»»»»»»»»» Deleting infected files
C:\DOCUME~1\ALLUSE~1\STARTM~1\Online Security Guide.url Deleted
C:\DOCUME~1\ALLUSE~1\STARTM~1\Security Troubleshooting.url Deleted
»»»»»»»»»»»»»»»»»»»»»»»» Deleting Temp Files

»»»»»»»»»»»»»»»»»»»»»»»» Winlogon.System
!!!Attention, following keys are not inevitably infected!!!
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"System"=""

»»»»»»»»»»»»»»»»»»»»»»»» Registry Cleaning

Registry Cleaning done.

»»»»»»»»»»»»»»»»»»»»»»»» After SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!
SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll

»»»»»»»»»»»»»»»»»»»»»»»» End

Logfile of HijackThis v1.99.1
Scan saved at 11:49:31 PM, on 12/12/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Norton SystemWorks\Norton GoBack\GBPoll.exe
c:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE
C:\PROGRA~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\ALCWZRD.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Norton SystemWorks\Norton GoBack\GBTray.exe
C:\PROGRA~1\HEWLET~1\HPSHAR~1\hpgs2wnf.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\Documents and Settings\HP_Owner\My Documents\HijackThis.exe
C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe"
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAudPropShortcut.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [Norton SystemWorks] "C:\Program Files\Norton SystemWorks\cfgwiz.exe" /GUID {05858CFD-5CC4-4ceb-AAAF-CF00BF39736A} /MODE CfgWiz
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Norton GoBack.lnk = C:\Program Files\Norton SystemWorks\Norton GoBack\GBTray.exe
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O12 - Plugin for .asx: C:\Program Files\Netscape\Netscape Browser\PLUGINS\npTrident.dll
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1133922284444
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/Secure/HPGetDownloadManager.ocx
O16 - DPF: {B64F4A7C-97C9-11DA-8BDE-F66BAD1E3F3A} - http://locator1.cdn.imagesrvr.com/sites/errorsafe.com/www/pages/scanner/ErrorSafeFreeInstall.cab
O16 - DPF: {CE7D2BF2-D173-4CE2-9DAF-15EA153B5B43} (MediaControl Class) - http://evideo.ufc.com/ufc/UFCMediaManager_3_3_1_20.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: GoBack Polling Service (GBPoll) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton GoBack\GBPoll.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Unknown owner - c:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

0

do you mean the annoying critical system error bar than comes down from the top of the screen?

My friend had the same problem

0

You're welcome- glad we could help :)

Since the issue is now resolved, could you please ckick the "Mark as Solved" link at the top of this thread? Thanks.

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