I've gone through numerous threads on this site to try and fix my computer. My desktop was hijacked. I tried searching for desktop.html in hidden files and folders - nothing. I tried going to Properties => Desktop => Customise Desktop => Web => dead end - nothing. I've tried everything that's been suggested. I've had a blue, blank screen for almost a month now. I can see my regular desktop picture for seconds when I'm logging on or off. Can anyone help me?? I'm officially begging.
eander23 0
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Jump to PostHi Eander,
If nobody else answers, I suggest you follow my steps outlined here and attach the requested scanlogs to this thread.
-- Kaspersky Log
-- AVG Anti-spy Log
-- HijackThis LogIf none of the other volunteers here is able to help, I …
Jump to Postif the desktop is blank do control - alt - delete then go into processes and kill explorer .exe then go into run (file menu) and type explorer
this acted as atemporary fix for me when I broke my desktop getting rid of spyware dialers
Jump to PostIs there an easier way to go about this?
Not really.
It is difficult to ascertain the cause of the problem - may or may not be malware. Could have been a malware infection that was partially cleaned and left an altered registry. Who knows?
There have been …
Jump to Postsounds like good old "spyware sherif" to me...
it is quite curable, but reformatting the machine is faster and much more efficient than the remedy
Jump to Postwell, you could go through the registry, and reset the permissions for every key altered by the malware, but as I said formatting is really faster and more efficient :)
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