0

I am desparate! I've been jacking with this all week & have not been able to rid my PC of some nasty spyware/adware. I'm fairly tech savvy, but I'm at a loss. Can somebody please help me out here? Throw me a bone... anyone... please! I've included my HJT & AVG logs below.

Any help is appreciated!
Maggie

Here's what I'm running:
Webroot Spy Sweeper (v 5.5.1.3356)
Webroot Popup Washer (v 2.3.0 build 3)
Norton 360 (v 1.2.0.10)
AVG Anti-Spyware (v 7.5.1.43 trial)
HJT (v 1.99.1) - NOT running from desktop or temp folder

********HJT Log**************
Logfile of HijackThis v1.99.1
Scan saved at 10:42:04 AM, on 7/13/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Trend Micro\OfficeScan Client\ntrtscan.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Trend Micro\OfficeScan Client\tmlisten.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Trend Micro\OfficeScan Client\OfcPfwSvc.exe
C:\WINDOWS\TEMP\VVE2FF.EXE
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb11.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\system32\hphmon06.exe
C:\Program Files\Trend Micro\OfficeScan Client\pccntmon.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\System32\HPZipm12.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe
C:\Program Files\Webroot\Washer\wwDisp.exe
C:\Program Files\Webroot\PopUpWasher\PopUpWasher.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqgalry.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
C:\Program Files\Webroot\Spy Sweeper\SSU.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Maggie Finch\Local Settings\Temporary Internet Files\Content.IE5\G5ANOH6Z\spyaudit1_1913833091[1].exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bankofamerica.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.maggiefinchdesigns.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http://inet-pac.aa.com:8081
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\UIBHO.dll
O4 - HKLM\..\Run: [NvCplDaemon] "RUNDLL32.EXE" C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb11.exe
O4 - HKLM\..\Run: [HPHUPD06] "C:\Program Files\Hewlett-Packard\{AAC4FC36-8F89-4587-8DD3-EBC57C83374D}\hphupd06.exe"
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HPHmon06] C:\WINDOWS\system32\hphmon06.exe
O4 - HKLM\..\Run: [OfficeScanNT Monitor] "C:\Program Files\Trend Micro\OfficeScan Client\pccntmon.exe" -HideWindow
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [SpySweeper] C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe /startintray
O4 - HKCU\..\Run: [Window Washer] "C:\Program Files\Webroot\Washer\wwDisp.exe"
O4 - HKCU\..\Run: [PopUpWasher] "C:\Program Files\Webroot\PopUpWasher\PopUpWasher.exe"
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: hp psc 1000 series.lnk = ?
O4 - Global Startup: hpoddt01.exe.lnk = ?
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://www.bankofamerica.com
O15 - Trusted Zone: http://zone.msn.com
O16 - DPF: {00134F72-5284-44F7-95A8-52A619F70751} (ObjWinNTCheck Class) - https://officescan2.corpaa.aa.com:43...l/WinNTChk.cab
O16 - DPF: {05D44720-58E3-49E6-BDF6-D00330E511D3} (StagingUI Object) - http://zone.msn.com/binFrameWork/v10...I.cab46479.cab
O16 - DPF: {08D75BC1-D2B5-11D1-88FC-0080C859833B} (OfficeScan Corp Edition Web-Deployment SetupCtrl Class) - https://officescan2.corpaa.aa.com:43...tall/setup.cab
O16 - DPF: {35C3D91E-401A-4E45-88A5-F3B32CD72DF4} (Encrypt Class) - https://officescan2.corpaa.aa.com:43...tml/AtxEnc.cab
O16 - DPF: {3BB54395-5982-4788-8AF4-B5388FFDD0D8} (ZoneBuddy Class) - http://zone.msn.com/BinFrameWork/v10...y.cab32846.cab
O16 - DPF: {5736C456-EA94-4AAC-BB08-917ABDD035B3} (ZonePAChat Object) - http://zone.msn.com/binframework/v10...t.cab32846.cab
O16 - DPF: {5EFE8CB1-D095-11D1-88FC-0080C859833B} (OfficeScan Corp Edition Web-Deployment ObjRemoveCtrl Class) - https://officescan2.corpaa.aa.com:43...RemoveCtrl.cab
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {9BDF4724-10AA-43D5-BD15-AEA0D2287303} (ZPA_TexasHoldem Object) - http://zone.msn.com/bingame/zpagames...e.cab50108.cab
O16 - DPF: {A93D84FD-641F-43AE-B963-E6FA84BE7FE7} (LinkSys Content Update) - http://www.linksysfix.com/check/nets...l/gtdownls.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://cdn2.zone.msn.com/binFramewor...o.cab34246.cab
O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} (iTunesDetector Class) - http://ax.phobos.apple.com.edgesuite...ITDetector.cab
O16 - DPF: {DA2AA6CF-5C7A-4B71-BC3B-C771BB369937} (StadiumProxy Class) - http://zone.msn.com/binframework/v10...y.cab41227.cab
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab
O16 - DPF: {E876D003-BCDE-11D3-9131-000094B61529} - https://eroom.jetnet.aa.com/eroomsetup/client.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{1437F978-7DA0-4103-9CD3-4FE58C4BAE35}: NameServer = 66.182.208.5,69.60.160.196
O17 - HKLM\System\CS1\Services\Tcpip\..\{1437F978-7DA0-4103-9CD3-4FE58C4BAE35}: NameServer = 66.182.208.5,69.60.160.196
O17 - HKLM\System\CS2\Services\Tcpip\..\{1437F978-7DA0-4103-9CD3-4FE58C4BAE35}: NameServer = 66.182.208.5,69.60.160.196
O17 - HKLM\System\CS3\Services\Tcpip\..\{1437F978-7DA0-4103-9CD3-4FE58C4BAE35}: NameServer = 66.182.208.5,69.60.160.196
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Settings Manager (ccSetMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: LiveUpdate Notice Service - Unknown owner - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PifEng.dll (file missing)
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: OfficeScanNT RealTime Scan (ntrtscan) - Trend Micro Inc. - C:\Program Files\Trend Micro\OfficeScan Client\ntrtscan.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: OfficeScanNT Personal Firewall (OfcPfwSvc) - Trend Micro Inc. - C:\Program Files\Trend Micro\OfficeScan Client\OfcPfwSvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: OfficeScanNT Listener (tmlisten) - Trend Micro Inc. - C:\Program Files\Trend Micro\OfficeScan Client\tmlisten.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe

***************AVG Log Prior to delete***************
---------------------------------------------------------
AVG Anti-Spyware - Scan Report
---------------------------------------------------------

+ Created at: 3:40:35 PM 7/13/2007

+ Scan result:

C:\Documents and Settings\Maggie Finch\Cookies\maggie [email]finch@advertising[1].txt[/email] -> TrackingCookie.Advertising : No action taken.
C:\Documents and Settings\Maggie Finch\Cookies\maggie [email]finch@atdmt[2].txt[/email] -> TrackingCookie.Atdmt : No action taken.
C:\Documents and Settings\Maggie Finch\Cookies\maggie [email]finch@data.coremetrics[1].txt[/email] -> TrackingCookie.Coremetrics : No action taken.
C:\Documents and Settings\Maggie Finch\Cookies\maggie [email]finch@cpvfeed[1].txt[/email] -> TrackingCookie.Cpvfeed : No action taken.
C:\Documents and Settings\Maggie Finch\Cookies\maggie [email]finch@doubleclick[1].txt[/email] -> TrackingCookie.Doubleclick : No action taken.
C:\Documents and Settings\Maggie Finch\Cookies\maggie [email]finch@ehg-pcsecurityshield.hitbox[1].txt[/email] -> TrackingCookie.Hitbox : No action taken.
C:\Documents and Settings\Maggie Finch\Cookies\maggie [email]finch@hitbox[1].txt[/email] -> TrackingCookie.Hitbox : No action taken.
C:\Documents and Settings\Maggie Finch\Cookies\maggie [email]finch@mediaplex[2].txt[/email] -> TrackingCookie.Mediaplex : No action taken.
C:\Documents and Settings\Maggie Finch\Cookies\maggie [email]finch@ssl-hints.netflame[2].txt[/email] -> TrackingCookie.Netflame : No action taken.
C:\Documents and Settings\Maggie Finch\Cookies\maggie [email]finch@questionmarket[2].txt[/email] -> TrackingCookie.Questionmarket : No action taken.
C:\Documents and Settings\Maggie Finch\Cookies\maggie [email]finch@stats1.reliablestats[1].txt[/email] -> TrackingCookie.Reliablestats : No action taken.
C:\Documents and Settings\Maggie Finch\Cookies\maggie [email]finch@tribalfusion[1].txt[/email] -> TrackingCookie.Tribalfusion : No action taken.


::Report end

*****************AVG Log after delete***************
---------------------------------------------------------
AVG Anti-Spyware - Scan Report
---------------------------------------------------------

+ Created at: 3:50:53 PM 7/13/2007

+ Scan result:

C:\Documents and Settings\Maggie Finch\Cookies\maggie [email]finch@advertising[1].txt[/email] -> TrackingCookie.Advertising : Cleaned.
C:\Documents and Settings\Maggie Finch\Cookies\maggie [email]finch@atdmt[2].txt[/email] -> TrackingCookie.Atdmt : Cleaned.
C:\Documents and Settings\Maggie Finch\Cookies\maggie [email]finch@data.coremetrics[1].txt[/email] -> TrackingCookie.Coremetrics : Cleaned.
C:\Documents and Settings\Maggie Finch\Cookies\maggie [email]finch@cpvfeed[1].txt[/email] -> TrackingCookie.Cpvfeed : Cleaned.
C:\Documents and Settings\Maggie Finch\Cookies\maggie [email]finch@doubleclick[1].txt[/email] -> TrackingCookie.Doubleclick : Cleaned.
C:\Documents and Settings\Maggie Finch\Cookies\maggie [email]finch@ehg-pcsecurityshield.hitbox[1].txt[/email] -> TrackingCookie.Hitbox : Cleaned.
C:\Documents and Settings\Maggie Finch\Cookies\maggie [email]finch@hitbox[1].txt[/email] -> TrackingCookie.Hitbox : Cleaned.
C:\Documents and Settings\Maggie Finch\Cookies\maggie [email]finch@mediaplex[2].txt[/email] -> TrackingCookie.Mediaplex : Cleaned.
C:\Documents and Settings\Maggie Finch\Cookies\maggie [email]finch@ssl-hints.netflame[2].txt[/email] -> TrackingCookie.Netflame : Cleaned.
C:\Documents and Settings\Maggie Finch\Cookies\maggie [email]finch@questionmarket[2].txt[/email] -> TrackingCookie.Questionmarket : Cleaned.
C:\Documents and Settings\Maggie Finch\Cookies\maggie [email]finch@stats1.reliablestats[1].txt[/email] -> TrackingCookie.Reliablestats : Cleaned.
C:\Documents and Settings\Maggie Finch\Cookies\maggie [email]finch@tribalfusion[1].txt[/email] -> TrackingCookie.Tribalfusion : Cleaned.


::Report end

2
Contributors
1
Reply
2
Views
10 Years
Discussion Span
Last Post by crunchie
0

If you still need help, please do the following:
Update hijackthis to the latest version (2.02).

==

Please go to Jotti's or to virustotal and have these files scanned. Post the results back here.

C:\WINDOWS\TEMP\VVE2FF.EXE

C:\Documents and Settings\Maggie Finch\Local Settings\Temporary Internet Files\Content.IE5\G5ANOH6Z\spyaudit1_1913833091[1].exe

==

Please download VundoFix.exe
to your desktop.

  • Double-click VundoFix.exe to run it.
  • Click the Scan for Vundo button.
  • Once it's done scanning, click the Remove Vundo button.
  • You will receive a prompt asking if you want to remove the files, click YES
  • Once you click yes, your desktop will go blank as it starts removing Vundo.
  • When completed, it will prompt that it will reboot your computer, click OK.
  • Please post the contents of C:\vundofix.txt and a new HijackThis log.

Note: It is possible that VundoFix encountered a file it could not remove.
In this case, VundoFix will run on reboot, simply follow the above
instructions starting from "Click the Scan for Vundo button." when
VundoFix appears at reboot.

This topic has been dead for over six months. Start a new discussion instead.
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