Hope someone here can help me with this... My troubles started this morning when programs on my laptop had frozen. I rebooted, and after that I can't access my files, iexplorer and some other apps won't start. I see them among the running processes but something is blocking them from starting propperly.

Virus right? That's what I thought. Tried several system restores... When that didn't work I ran hijack this and went through the log, line by line, trying to find something... but nada.

I must be blind. If someone else could have a look at this maybe they'll be able to see something my tired eyes have missed. Many many thanks in advance for your time.

Logfile of HijackThis v1.99.1
Scan saved at 19:22:31, on 2007-10-06
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16512)

Running processes:
C:\Program\Windows Defender\MsMpEng.exe
C:\Program\Delade filer\Symantec Shared\ccProxy.exe
C:\Program\Delade filer\Symantec Shared\ccSetMgr.exe
C:\Program\Norton Internet Security\ISSVC.exe
C:\Program\Delade filer\Symantec Shared\SNDSrvc.exe
C:\Program\Delade filer\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program\Delade filer\Symantec Shared\ccEvtMgr.exe
C:\Program\Telia\Remote Access\cvpnd.exe
C:\Program\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
C:\Program\NETGEAR\NETGEAR Storage Central Manager Utility\Z-SANService.exe
C:\Program\Delade filer\Symantec Shared\Security Center\SymWSC.exe
C:\Program\Dell\Media Experience\DMXLauncher.exe
C:\Program\Delade filer\Symantec Shared\ccApp.exe
C:\Program\Microsoft IntelliPoint\ipoint.exe
C:\Program\Windows Defender\MSASCui.exe
C:\Program\Delade filer\Teleca Shared\CapabilityManager.exe
C:\Program\Internet Explorer\iexplore.exe
C:\Program\Delade filer\Teleca Shared\Generic.exe
C:\Program\Sony Ericsson\Mobile2\Mobile Phone Monitor\epmworker.exe
C:\Documents and Settings\Sofia\Skrivbord\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.blueharvest.net/home/start/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.euro.dell.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Länkar
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: CNisExtBho Class - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program\Delade filer\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O2 - BHO: FlashFXP Helper for Internet Explorer - {E5A1691B-D188-4419-AD02-90002030B8EE} - C:\Program\FlashFXP\IEFlash.dll
O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program\Delade filer\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program\Java\jre1.6.0_02\bin\jusched.exe"
O4 - HKLM\..\Run: [IntelWireless] C:\Program\Intel\Wireless\Bin\ifrmewrk.exe /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [Apoint] C:\Program\Apoint\Apoint.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [DMXLauncher] C:\Program\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program\Delade filer\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\Program\DELADE~1\INSTAL~1\UPDATE~1\isuspm.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program\Delade filer\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\Program\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Sony Ericsson PC Suite] "C:\Program\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe" /startoptions
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program\Microsoft IntelliPoint\ipoint.exe"
O4 - HKLM\..\Run: [Windows Defender] "C:\Program\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [AVG7_CC] C:\Program\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [Net iD] C:\WINDOWS\system32\iid.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [ScreenPrint32] C:\Program\ScreenPrint32 v3\ScreenPrint32.exe -startup
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [i9kfangui] C:\Program\I8kfanGUI\i8kfangui.exe /startup
O4 - HKCU\..\Run: [DAEMON Tools] "C:\Program\DAEMON Tools\daemon.exe" -lang 1033
O4 - Startup: Adobe Gamma.lnk = C:\Program\Delade filer\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Startup: Internet Explorer.lnk = C:\Program\Internet Explorer\iexplore.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java-konsol - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\Program\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\Documents and Settings\Sofia\Start-meny\Program\IMVU\Run IMVU.lnk (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\program\bonjour\mdnsnsp.dll
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {08F04139-8DFC-11D2-80E9-006008B066EE} (ConfigChkr Class) - https://ansok.trust.telia.com/vscnfchk.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1141303097750
O16 - DPF: {745395C8-D0E1-4227-8586-624CA9A10A8D} (AxisMediaControl Class) - http://cam.mediecenter.hallandsposten.se/activex/AMC.cab
O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} (CamImage Class) - http://cam2.kringelstan.se/activex/AxisCamControl.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{5B8E1AD0-FE1A-471A-BF9F-636956C06746}: NameServer =,
O17 - HKLM\System\CCS\Services\Tcpip\..\{5B9B8D61-8B51-4AFD-AC2E-9B278437E2A8}: NameServer =,
O17 - HKLM\System\CCS\Services\Tcpip\..\{7F91AA03-EF69-49B3-BFD2-73BBCE8C88B0}: NameServer =,
O20 - Winlogon Notify: IntelWireless - C:\Program\Intel\Wireless\Bin\LgNotify.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program\Delade filer\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\Program\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\Program\Grisoft\AVG7\avgupsvc.exe
O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - C:\Program\Bonjour\mDNSResponder.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program\Canon\CAL\CALMAIN.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program\Delade filer\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program\Delade filer\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program\Delade filer\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program\Delade filer\Symantec Shared\ccSetMgr.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program\Telia\Remote Access\cvpnd.exe
O23 - Service: EvtEng - Intel Corporation - C:\Program\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program\Delade filer\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program\Delade filer\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program\Norton Internet Security\ISSVC.exe
O23 - Service: Norton AntiVirus Auto Protect-tjänst (navapsvc) - Symantec Corporation - C:\Program\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: RegSrvc - Intel Corporation - C:\Program\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\Program\DELADE~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program\Delade filer\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program\Delade filer\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: StarWind iSCSI Service (StarWindService) - Rocket Division Software - C:\Program\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program\Delade filer\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: WLANKEEPER - Intel® Corporation - C:\Program\Intel\Wireless\Bin\WLKeeper.exe
O23 - Service: Z-SAN Service (Z-SANService) - Zetera Corporation - C:\Program\NETGEAR\NETGEAR Storage Central Manager Utility\Z-SANService.exe

9 Years
Discussion Span
Last Post by gerbil

Sorry about the double post. I just wanted to know if the reason why 180 people has read this topic and there's been no replies is that you're as stumped as I am... or is it because nobody's been around to reply for the week-end?


Mmm... the log is clean.... and I have not considered much further. I would suspect shell32.dll, possibly shell.dll also?... maybe even explorer.exe.
You could try re-registering those two dll's with regsvr32:
regsvr32 c:\windows\system32\shell32.dll
regsvr32 c:\windows\system32\shell.dll
But I don't really know. If no-one else has ideas shoot for a Windows Repair via Setup on your installation CD - that would repair files as well as registry settings.
[this is why i didn reply earlier... too much guessing! :)]


[this is why i didn reply earlier... too much guessing! :)]

It was a good guess though. Your guess saved me from a re-install.

regsvr32 c:\windows\system32\shell32.dll
did the trick and everything is back to normal now.

Thank you thank you thank you thank you thank you thank you thank you!!!!!!!!!
I don't have to re-install. Hurray!!!!!! :icon_cheesygrin:


Wheee..! Well, there you go!
And thanks. Lil things, wins and such praise make my day!

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