It's a long line of frustration and just when I've about got it licked, this. First, the "about blank" hijack thing forces me to opt for a Windows 98 reinstall. (Understand that, for the most part, I have no idea what I'm doing and am relying on forums like this to guide me, usually rather successfully). The reinstall goes nicely but Outlook Explorer crashes, causing a new Internet Explorer download, etc.. Finally, when all seems to be going strangely well, Nero won't burn. It acts just the same, has all the same songs and stuff, and says it recognizes my Creative CDRW RW8438E burner, but when I start a burn, it says "burn started" and freezes. The mouse still moves around but everything else is rock solid. So much so that Cntrl-Alt-Del does nothing the first time and goes to a black screen the second time, resulting in me having to kill the power just to restart the computer. I've tried everything I could possibly think of. I downloaded the new Nero 6.6.0.8, searched for the appropriate driver from some other site, gone to places in my computer I never knew existed. I'm desperate. I'll try anything. Give me a direction, please. Would it be worthwhile to physically remove the burner and then reinstall it? Something has to happen and I'd be grateful for any advice, however remote it might be. Thanks.
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Jump to Post?? outlook explorer crashes!! assumming you mean outlook express email program ,just what do you mean when you say crashes .
You could try removing the burner from device manager and reboot and it will reload drivers ,when you reinstall did you reload you motherboard driver from the dik that …
Jump to PostSorry, yes, I meant Outlook Express. What happened was I got a "Outlook Express could not be started because MSOE.DLL could not be loaded" message (or something close to that). Downloading Internet Explorer 6 remedied that problem.
Back to the problem at hand: I just went into Device Manager and …
Jump to PostSorry again. The other part of your reply referred to reloading my motherboard driver from the disk that came with the computer. I'm not sure I know what that means. I used the Microsoft Windows 98 second edition disk. Is that it? There was also a Nero 5.0 / Prassi …
Jump to PostOh, yea. One other thing.... When in Device Manager, I noticed that "Properties" for the Creative CDRW rw8348E had a box that said "Disconnect" which was checked off. I unchecked the box and it still made no difference. Nero still froze at the "burn" command. Bad idea? Good idea? Change …
Jump to PostI have seen three drives like this in the last 3 months.
All users were running software that creates ISO files from CD.
(Not all the same programs)Have you installed anything other than Nero?
After reinstalling the OS I ended up flashing the drives.
I ONLY suggest …
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