It's a long line of frustration and just when I've about got it licked, this. First, the "about blank" hijack thing forces me to opt for a Windows 98 reinstall. (Understand that, for the most part, I have no idea what I'm doing and am relying on forums like this to guide me, usually rather successfully). The reinstall goes nicely but Outlook Explorer crashes, causing a new Internet Explorer download, etc.. Finally, when all seems to be going strangely well, Nero won't burn. It acts just the same, has all the same songs and stuff, and says it recognizes my Creative CDRW RW8438E burner, but when I start a burn, it says "burn started" and freezes. The mouse still moves around but everything else is rock solid. So much so that Cntrl-Alt-Del does nothing the first time and goes to a black screen the second time, resulting in me having to kill the power just to restart the computer. I've tried everything I could possibly think of. I downloaded the new Nero 18.104.22.168, searched for the appropriate driver from some other site, gone to places in my computer I never knew existed. I'm desperate. I'll try anything. Give me a direction, please. Would it be worthwhile to physically remove the burner and then reinstall it? Something has to happen and I'd be grateful for any advice, however remote it might be. Thanks.