Hi,
I have a Dell Inspiron n14 Laptop, I am getting an error while writing a DVD +R DL.

The DVD drive is DVD+-RW DS-8A5SH.

The software used is NERO 10. Although the software Nero Infotool identifies the DVD drive to support DVD + DL for write and read both, but I am unable to write on it.

The log from NERO is attahced below


9X03-016C-MXEX-4536-T0L7-2W2T-****-****

Windows 7 6.1
IA32
WinAspi: -

NT-SPTI used
Nero Version:
Internal Version: 10,0,10,100

Recorder: <PLDS DVD+-RW DS-8A5SH> Version: XD12 - HA 1 TA 0 -
Adapter driver: <Serial ATA> HA 1
Drive buffer : 1536kB
Bus Type : via Inquiry data
Connected to MMC as unknown drive with class-nr : 1
Drive is autodetected - recorder class: Std. MMC recorder
CD-ROM: <MagicISO Virtual DVD-ROM >Version: 1.0A - HA 1 TA 1 -
Adapter driver: <SCSI> HA 1

=== Scsi-Device-Map ===
CdRomPeripheral : MagicISOVirtual DVD-ROM 1.0A mcdbus Port 3 ID 0 DMA: Off
CdRomPeripheral : UVYR 0L6JWT27 3.5Z a5sryocd Port 4 ID 0 DMA: Off
CdRomPeripheral : JQHQD VST2ROXQB 1.03 ayqhujld Port 5 ID 0 DMA: Off

=== CDRom-Device-Map ===
PLDS DVD+-RW DS-8A5SH D: CdRom0
MagicISO Virtual DVD-ROM G: CdRom1
UVYR 0L6JWT27 M: CdRom2
JQHQD VST2ROXQB I: CdRom3
HUAWEI Mass Storage E: CdRom4
=======================

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 83886080 (0) Byte
BUFE : 0
Physical memory : 2047MB (2097151kB)
Free physical memory: 1893MB (1938756kB)
Memory in use : 38 %
Uncached PFiles: 0x0
Global Bus Type: default (0)
Check supported media : Disabled (0)

19.6.2011
Burn DVD Image
10:31:13 PM #1 Text 0 File SCSIPTICommands.cpp, Line 464
LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

10:31:13 PM #2 Text 0 File Burncd.cpp, Line 3568
Turn on Disc-At-Once, using DVD media

10:31:13 PM #3 Text 0 File DlgWaitCD.cpp, Line 314
[D: DVD+-RW DS-8A5SH] Last possible write address on media: 4173823
Last address to be written: 4048671

10:31:13 PM #4 Text 0 File DlgWaitCD.cpp, Line 326
[D: DVD+-RW DS-8A5SH] Write in overburning mode: NO (enabled: CD)

10:31:13 PM #5 Text 0 File DlgWaitCD.cpp, Line 2890
Recorder: PLDS DVD+-RW DS-8A5SH, Media type: DVD+R DL
Disc Manufacturer ID: <CMC MAG>, Media Type ID: <D03>, Product revision number: 64
Disc Application Code: 0, Extended Information Indicators: 3

10:31:13 PM #6 Text 0 File DlgWaitCD.cpp, Line 499
[D: DVD+-RW DS-8A5SH] >>> Protocol of DlgWaitCD activities: <<<
=========================================

10:31:13 PM #7 Text 0 File ThreadedTransferInterface.cpp, Line 785
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 (2 - CD-ROM Mode 1, HFS)
2 indices, index0 (150) not provided
original disc pos #0 + 4048672 (4048672) = #4048672/899:42.22
not relocatable, disc pos for caching/writing not required/not required
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 4048672 blocks [D: PLDS DVD+-RW DS-8A5SH]
--------------------------------------------------------------

10:31:13 PM #8 Text 0 File ThreadedTransferInterface.cpp, Line 1001
Prepare [D: PLDS DVD+-RW DS-8A5SH] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1: Idx 0 Idx 1 Next Trk
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 8291680256, ISRC ""
DAO layout:
===========
___Start_|____Track_|_Idx_|_CtrlAdr_|_____Size_|______NWA_|_RecDep__________
0 | lead-in | 0 | 0x41 | 0 | 0 | 0x00
0 | 1 | 0 | 0x41 | 0 | 0 | 0x00
0 | 1 | 1 | 0x41 | 4048672 | 4048672 | 0x00
4048672 | lead-out | 1 | 0x41 | 0 | 0 | 0x00
MediaType: DVD+R DL

10:31:13 PM #9 Text 0 File SCSIPTICommands.cpp, Line 251
SPTILockVolume - completed successfully for FSCTL_LOCK_VOLUME

10:31:13 PM #10 Text 0 File Burncd.cpp, Line 4278
Caching options: cache CDRom or Network-Yes, small files-No (<64KB)

10:31:13 PM #11 PHASE 24 File dlgbrnst.cpp, Line 1827
Caching of files started

10:31:14 PM #12 Text 0 File Burncd.cpp, Line 4400
Cache writing successful.

10:31:14 PM #13 PHASE 25 File dlgbrnst.cpp, Line 1827
Caching of files completed

10:31:14 PM #14 PHASE 36 File dlgbrnst.cpp, Line 1827
Burn process started at 3x (4,155 KB/s)

10:31:14 PM #15 Text 0 File ThreadedTransferInterface.cpp, Line 2769
Verifying disc position of item 0 (not relocatable, no disc pos, no patch infos, orig at #0): write at #0

10:31:14 PM #16 Text 0 File DVDPlusDualLayer.cpp, Line 1941
GetDriveCaps: LAST LBA of layer 1 is 0

10:31:14 PM #17 Text 0 File DVDPlusDualLayer.cpp, Line 1460
SetDriveCaps: Set LAST LBA of layer 1 to 2024335

10:31:14 PM #18 Text 0 File DVDPlusDualLayer.cpp, Line 1941
GetDriveCaps: LAST LBA of layer 1 is 2024335

10:31:14 PM #19 Text 0 File DVDPlusDualLayer.cpp, Line 620
Disc finalized, LBA total Image size: 4048672 (7907MB), Last LBA L0: 2024335 (3953MB)

10:31:57 PM #20 SPTI -1106 File SCSIPassThrough.cpp, Line 217
CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1106)
CDB Data: 0xBF 00 00 00 00 00 00 20 00 0C 00 00
Sense Key: 0x03 (KEY_MEDIUM_ERROR)
Sense Code: 0x73
Sense Qual: 0x03
Sense Area: 0x71 00 03 00 00 00 00 0A 00 00 00 00 73 03
Buffer x0741d0c0: Len xc
0x00 0A 00 00 00 00 00 00 00 1E E3 90

10:31:57 PM #21 Text 0 File DVDPlusDualLayer.cpp, Line 796
L0 Data Zone Capacity not set.
Max LBA L0 2086911 (1FD7FFh, 4075MB), next writable address 0 (0h, 0MB)

10:31:57 PM #22 Text 0 File DVDPlusDualLayer.cpp, Line 1460
SetDriveCaps: Set LAST LBA of layer 1 to 0

10:31:57 PM #23 CDR -1106 File ThreadedTransferInterface.cpp, Line 1776
Power calibration error
D: PLDS DVD+-RW DS-8A5SH

10:31:57 PM #24 TRANSFER -27 File ThreadedTransfer.cpp, Line 1222
Could not perform start of Disc-at-once

10:31:57 PM #25 Text 0 File DVDPlusDualLayer.cpp, Line 1460
SetDriveCaps: Set LAST LBA of layer 1 to 0

10:31:57 PM #26 Text 0 File ThreadedTransfer.cpp, Line 273
Pipe memory size 83836800

10:31:57 PM #27 PHASE 38 File dlgbrnst.cpp, Line 1827
Burn process failed at 3x (4,155 KB/s)

10:31:57 PM #28 Text 0 File SCSIPTICommands.cpp, Line 301
SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME

10:31:57 PM #29 Text 0 File Cdrdrv.cpp, Line 11916
DriveLocker: UnLockVolume completed

10:31:57 PM #30 Text 0 File SCSIPTICommands.cpp, Line 464
UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL


Existing drivers:

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon

Any suggestions????

Dani AI

Generated

A compact, practical checklist for dual-layer DVD write failures that complements ’s suggestion to try different burning software and the log posted by . Dual-layer burns are more sensitive than single-layer; the goal is to isolate whether the fault is media, software, firmware/driver, or the optical unit itself.

Recommended diagnostic checklist:

  • Try an alternate burning engine (CDBurnerXP was suggested by ; ImgBurn is useful for a controlled test). Run a full simulation first (no disc used) and then a low-speed burn if the simulation passes. Simulation results narrow the problem to media/drive vs data/OS path.
  • Test with known-good, certified DL media (for example, manufacturers with strong DL reputations). Use a fresh disc from a different batch/brand to rule out a bad spindle.
  • Burn at the lowest supported DL speed. Lower speeds reduce calibration and layer-transition stress and often improve reliability.
  • Temporarily remove or disable any virtual-drive or CD/DVD monitoring tools and close background services that hook the optical stack; these can interfere with the burning session.
  • Update chipset/storage drivers and check optical-drive firmware from the laptop/OEM support site. Apply firmware updates only on AC power and exactly as the vendor describes.
  • Try single-layer DVD burns and a different physical burner (external USB or another PC). If single-layer burns succeed but DL fails across multiple media, the drive or its firmware is the likely bottleneck.
  • Clean the drive optics and check disc surfaces for defects. If mechanical/electrical failures persist, replacement of the optical unit is a reasonable next step.

Useful diagnostic data for follow-up: drive model and firmware, exact DL disc brand/MID, burning application and settings, result of an ImgBurn (or equivalent) simulation, and whether single-layer burns succeed on the same drive. These details help pinpoint whether the issue is media compatibility, software, or hardware.

Have you tried with another software, like CDBurnerXP or any other burner?

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