This past summer I was "treated" to an automatic update by my Win 10 OS (updated for free from Win 7). Ever since then my computer has been an unending source of operational frustrations:
- My Logitech webcam (C260) has become non-operational.
- My DVD drive stopped reading disks.
- Assorted problems turned up in my "office 2007" programs--most specifically, "Outlook" for mailings.
- I've lost the ability to communicate with my wireless printer (HP MFP M277dw) and can't print anything.
After many wasted hours of repair attempts, I've managed to recover some functions, but am still suffering from a computer that doesn't compare with what it was like before the update.
Here are some of the repair attempts I've made and where I stand now:
I signed up with "Re-image" and had them "fix up" the drivers problems---can't say that they did much good in spite of their sincere attempts.
Using a plug-in DVD driver I was able to re-install Office 2007----but I lost all access to my files from before the re-install.
My webcam still doesn't work
My original DVD drive works with some files and not with others.
My request of anyone who can help me--
Can you tell me what steps to follow to be able to access my old email files?
Can you help me re-activate my webcam?