i've had problems with my broadband connection since moving into my new house at the start of the year. I could write an essay on this but will try to keep it brief:
ISP is Plusnet
Connection speed at best of times is very slow - 0.5mbps. I live in the country and seems to be the avg speed in the area.
Main problem is intermittent connection. Can happen any time of day and the only way to fix is to turn router off and on.
Contacted ISP on several occasions who have run tests and state that its not their problem but probably internal wiring, router, microfilter, wireless card etc.
Have fitted iplate, make no use of extension wiring, replaced router and microfilters. The only thing i havent replaced is my laptop or wireless card. The same problems happen with visitors laptops so leads me to think my laptop isnt the problem. I went through all the checks that the ISP provided but still no joy.
I was hoping to get some advice here before trying a last attempt with Dell support to see if they can help.
Does the info above give any clues to what the problem is and how it can be fixed?