Member Avatar for cindyinbalto

I am trying to access the security cameras at work using the IP address. I have tried Internet Explorer and Firefox to no avail. Tried run, IP address and pinging. Any suggestions. Running Vista.

  • 4 Contributors
  • 3 Replies
  • 812 Views
  • 3 Years Discussion Span
  • Latest Post Latest Post by brite_a

Dani AI

Generated

As reported, attempts from a Vista PC using IE/Firefox plus basic ping failed. correctly framed the core question (local vs remote). pointed toward router-side configuration for remote access. The checklist below focuses on clear, verifiable steps, common browser/plugin pitfalls, and safer remote-access alternatives.

Network-layer diagnostics (local side): confirm the PC address and subnet mask so the camera IP is on the same network. Ping helps but many cameras/DVRs drop ICMP, so a failed ping is not definitive. Useful commands (run from Vista Command Prompt):

ipconfig /all
arp -a
tracert <camera-ip>
telnet <camera-ip> 80

ipconfig shows the PC IP and gateway; compare the subnet mask to the camera IP. arp -a can reveal the camera MAC if it is reachable at L2. tracert shows where packets stop. telnet (or nmap) tests whether the device is accepting TCP connections on HTTP/RTSP ports.

Browser, plugin and remote-access notes: many DVR web UIs rely on ActiveX or NPAPI browser plugins that modern browsers block. If IE still fails, try the vendor's Windows viewer or an RTSP client (for example a player that accepts rtsp:// URLs) to test the stream without browser plugins. For offsite access, the office router must map an external port to the DVR's internal IP; before doing that, create a DHCP reservation so the DVR keeps the same LAN IP. If the ISP assigns a dynamic public IP, use dynamic DNS or the vendor cloud service. Prefer a VPN terminating at the office router over direct port exposure.

Security quick list: update DVR firmware, replace default credentials, reserve the DVR IP in DHCP, restrict forwarded ports by source IP where possible, and prefer VPN access. Good diagnostics to record for targeted help are the outputs of ipconfig /all, arp -a, tracert <camera-ip>, the browser error message, and the DVR make/model and firmware.

Recommended Answers

All 3 Replies

Member Avatar for techsheaven

This may be though to work through publicly without compromising securtiy... but I'll try.

Are you on the same subnet, or are you trying to access them remotely?

Member Avatar for DhayaCse

ip? You need to buy a ip address sa for that i'm Crazzzzzzzzzzy

Member Avatar for brite_a

if you are permitted to access the cameras, you can access them by the wan ip of the router to which the DVR is connected to. You would also need to forward the listening ports of the dvr. If you dont have a static ip @ your office, you need to look into dynamic dns service such as dyndns, noip etc.

Be a part of the DaniWeb community

We're a friendly, industry-focused community of developers, IT pros, digital marketers, and technology enthusiasts meeting, networking, learning, and sharing knowledge.