Member Avatar for ruston1206

Hello

My name is Tony and I am a new member. I have been in the computer world since the early 80's and I now work as a computer consultant supporting small businesses. The other day a client ask me to connect a Sharp AR-275 printer to his network. Well that seemed simple since I had setup several printers before using TCP/IP.

1) I setup the printer as a TCP/IP Printer

2) I loaded the drivers and software

3) I was able to successfully ping the printer

4) The status monitor for the printer was communicating with the printer and it said that the printer was ready.

5) I did a test page and the print-out stayed in the queue and the status stated error.

6) I have been looking all over the WEB searching for clues on what I did wrong. Is there anything about the Port that I need to set for this printer.

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  • Latest Post Latest Post by antioed

Dani AI

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Good summary from and a useful pointer from about changing the port protocol. If the device responds to ping and the Sharp status monitor shows "ready" but jobs hang in the Windows queue, the problem is normally either a port/protocol mismatch, a driver-language mismatch, or a client-side spooler/port-monitor issue. The checklist below concentrates on diagnostics that go beyond the LPR/raw change already suggested.

  • Create a new TCP/IP port and test both raw socket and LPR modes to isolate protocol issues.
  • Disable SNMP/status polling and disable bidirectional support on the printer properties port — SNMP polling can make Windows think a printer is offline even when it accepts jobs.
  • Swap to a simple "Generic/Text Only" driver and send a short job; if that prints, the vendor driver or language (PCL vs PostScript) is the culprit.
  • Restart the Print Spooler service and review Application/System events for spooler or print-driver errors immediately after attempting a print.
  • From a client, test the printer socket (example: attempt a TCP connection to port 9100) and check the printer's web admin or job log for rejected/held jobs.
  • Verify driver architecture (x86 vs x64) and install the exact Sharp AR-275 driver version for the client OS; firmware mismatches can also cause odd behavior, so note the printer firmware level.

Interpretation notes: a successful raw-socket connection but a failed print with the vendor driver points to driver/language or byte-counting/queue settings; a failure to connect to the socket implies a network/firewall or printer-listener problem. Reserving the printer IP in DHCP, updating firmware, and trying a short print via the printer’s web interface or via an alternate host (share the device from a PC) are practical fallbacks that help pinpoint whether the issue is per-client or printer-side. If these steps still leave jobs stuck, Event Viewer messages and the printer job/error log are the most useful artifacts for the next diagnostic pass.

Member Avatar for antioed

Might want to check this doc:

I set up HP printers w/raw IP all the time but maybe the Sharps like LPR? You may have checked this but, if not, I'm sure the docs for the printer would tell you for sure.
_________________________________________________________________

6. Click Next and select the Custom radio button and then click Settings (see graphic).
7. The IP address and printer name boxes will be filled-in already. Click the LPR radio button

(This will be set to RAW by default) and type-in “lp (that is lp ((“lema paul)) not ip. This

must be lower-case, without the quotes) in the LPR Settings Queue Name box. Also click

the “Enable LPR Byte Counting radio button. This will allow for some error correction

while printing.

(see graphic on next page)

8. Click OK, Next, Finish. Now, select Have Disk from the driver selection menu and

browse to the directory of the printer driver. If you downloaded the driver from our site

then you should have already unzipped the file to a directory. Choose the appropriate

directory and file (OS choice). If you are using an original Sharp CD, choose the “English A

(or “English if there’s no “English A folder). Choose the appropriate model number, click

Next, change the name if you wish or leave as default, click Next and click the “Share

Name radio button and type a name for the printer (i.e. Sharp_M550) Next, Next (click

“No to the test page) Next and Finish. If the Microsoft Digital Signature message is

displayed, click Continue. The shared printer will be created at this point but, you’re not

quite through.

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