Member Avatar for rockstar_cs_32

Hi, I have a rather strange problem that has plagued my internet usage for quite some time now. It seems that programs installed or updated after a certain date (which I can't identify exactly) fail to recognize my internet connection. Old programs, however, work just fine. Every time I download a new browser, file-sharing program, Instant Messenger program, or media player, it is unable to connect to the internet. I had this problem with dialup, and when I switched to DSL the problem remained. Please help.

Thanks,
Chris

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Member Avatar for DMR

Hi rockstar_cs_32,

First of all- wlecome to the site. :)

Can you give us more specific information please?

- Which exact version of Windows are you using?

- Are you using any firewall or other "Internet security"-type software?

- What steps have you already taken to try to fix the problem?

- What exact errors do you get from the different programs that have the conneciton problems?

Member Avatar for rockstar_cs_32

Hi,
Thanks for the introduction. I fixed the problem already. It turns out a Norton Firewall was running without declaring itself, and it only let trusted programs access the internet. Anyway, thank you for your concern.

Member Avatar for DMR

Yeah, both Norton's and McAfee's firewalls have a tendancy to get a mind of their own sometimes. They should ask you what to do when they come across a non-trusted or unknown applicaition's request for network access, but it just doesn't always work that way... :(

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