Our IT guy moved on to bigger and better things several months ago, and the owner of our business has come to me to see if I can get our websites updated. We had two, one controlled by us, and one controlled by Chrysler. The one controlled by us is being done away with because it is costing us money (the other is not). In order for our inventory to be automatically updated, we had to give a third party authorization to access our network. I got that from signed and sent over, but apparently we have a firewall in place that they cannot get through. I know I need to make changes to the firewall and an exception or whatnot. I just don't know how to do so. I am DEFINTELY not a Novice when it comes to computers. I have what IP addresses need to be added and that stuff, I just need to mnow how to put it in. Could someone PLEASE help a girl out???