hi there, thanks for you replies @jingda I am using the same router and I believe the same isp, nobody's got any problem with skype just my laptop which is why at one point I thought it could be my laptop even, but I don't seem to be able to find anything wrong with it, and it is pretty new (dell xps 17)
@LaMouche yes I am using the cable now everytime Icall with skype and it works much better.
I thought about the bbc servers being a bit busy actually, although my gf was saying she has never had that problem before even when she was living at her place and had a far slower connection than the one we have now...odd