new to this forum,my querry is the most basic that anyone could have asked ever here.
i am a final year student and am alloted a project to built an ivr system for fault control management of our local college exchange.
now i searched a lot on internet to "how to start and make an ivrs project"
but i couldnt find a simple layman answer to it.
can anyone help me .on these questions :
1. what hardware do we need to have ?
2. what software we require?
3. which language do we need to know.our group has basic knowledge of c++ and VB.
4.whats the output of voice modem if the input is DTMF ?
5.If i want to run ivr ,this output of voice modem should be put through serial port into pc?
6. if i want speaker out (from pc)to voice modem can i do that (i.e can voice modem take output of speaker from pc as input in its port)?
7.for ivr system which what is suggested voice modem/dialogic card?and which specific modem should i buy?(we have a final year project ,to be submitted in a few days)