I am trying to load a software program: One Touch Diabetes Management Software from Lifescan. I am operating on windows XP. This message comes up while trying to load:
did not self register or unregister
C:\WINDOWS\System32\MSRDO 20.DLL
unspecified error
I had talked with One Touch Tech and he tried all he new and couldn't resolve problem. He thought that perhaps it was a Microsoft issue. I couldn't find a place to contact them about this so I am trying here. I am 68 years old and this program is needed to download from my meter to PC. I am somewhat proficient but nowhere near an expert with technical stuff.
Hope someone out there can help
CANUCK1
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Jump to PostHi
Try to register the dll file in windows.
Press Start > Run and type regsvr32 /s msrdo20.dll then click ok.
Try the program again.
Jump to PostHi
Thanks for the update.
When you say load, does that mean starting the program after you have installed it, or when you are installing it from a disk?Sorry for the questions, just need to have an idea of what's happening.
Jump to PostWhen it asks for the com port there should be a couple of USB entries there.
Does the meter come with the software or is is separate and does it come with a driver disk?
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Michael_Knight
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CANUCK1
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Michael_Knight
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CANUCK1
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CANUCK1
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Michael_Knight
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CANUCK1
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bobbyraw
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CANUCK1
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