I am new to Daniweb. Seeing that I am completely amongst people who obviously seem to know IT (tech support) to some degree, I am asking everyone to recomend me a training lession plan and textbooks so I can start learning Tech Support. I have completed my final yr in high school and have been gathering general IT reports visiting websites in the hope of learning IT-Tech Suppot. Unfortunately I am 43 years of age and do not have a clear idea of where to start with the learning. I am currently in a full time job that restricts me from attending a full time training college.
It so happens that with the help of somes friends, I have acquired a tiny little share in a tiny little IT business that provides tech support to the under priveledged community in the Pacific Island countries through a voluntary programme. I am absolutely new to IT however would like to dedicate my time to those in need. Unfortunately I cannot afford to pay people to provide this service on my behalf, however I can learn and do so in my own time.
Please help me get started...............
Thanks in advance to everyone who can contribute towards this good course.