Has anyone had a bad experience with Dell?
I always thought they were really awesome and wouldn't bye anything else untill now. We bought 2 laptops of the same kind (600m inspiron) about 1 year and 4 months ago. I loved my laptop and had no problems with it. Right around the time the warranty was to end the screen went bad...No big deal. A Dell rep was at my house the next day replacing the thing with no questions ask. But after my warranty died it seemed like everything just went bad. First of all, I had never really used my CD drive because I had one of those USB flash memories. To save time the cd drive didn't read correctly or had something wrong, so I emailed them and got NO reply back...That was 3 months ago.(gave up) Not to long ago my hard drive started working slower and slower, and finally it just stoped working completely. I contacted them immediately and they simply said they wouldn't do anything about it since the warranty ended.
I called them and told my story....Some dude said he would dispatch an email about contacting some warranty office, but he never did.
Anyways, I just think this is a bunch of crap. It's obvious there's something wrong with their design or something. I would think a laptop is able to last at least 2-3 years(my brothers gateway is still going after 4). I also would think they should fix their systems that they load with crappy hardware. I don't have any money. I'm still paying my parents for this one, and now I'm faced with getting a new(can't) and there's no way I'm buying a new harddrive for this piece of junk. I haven't even explained the problems I've had with overheating. The weird thing is the second laptop is working fine....Never hard a problem with it.