London Times goes Paywall

Updated GuyClapperton 0 Tallied Votes 508 Views Share

It's starting in the UK - the London Times (we just call it the Times over here but I imagine that would have a different connotation for American readers) is going to have a paywall after May. Subscribers will be allowed in for nothing.

Clearly the Wall Street Journal has been operating in this way for a while, but that has a lot of noted specialists on board and it's pretty much in a different league. The Times has a broader reach over here.

Watching the newspapers try to work out how to make the Internet pay is becoming quite a pastime for Internet commentators - and it gets to the nub of a lot of discussions on what people are promoting and what it's actually worth. In no other industry that I can think of (and I'm happy to be proven wrong here) is there such a disparity between people being willing to pay for a hard copy and expecting soft copy for free. Maybe music would be an example, where a lot of people think they should be able to download for nothing but would be OK about buying a CD in a shop.

How this pans out is therefore likely to affect more than just the newspaper industry - anyone who publishes anything as part of a marketing campaign is likely to see their offering affected by the ramifications if it goes international. And of course I can see this is a small UK story at the moment, but this is Murdoch and News International we're talking about here.

There's another possible wrinkle. The Times has made a lot of announcing its Internet policy. The editor of one of its leading UK rivals, the Guardian, believes Internet content needs to remain free. On the other hand the Guardian has a paid-for iPhone app, through which you can get at the whole newspaper. When the iPad comes out in the UK in April and reading from the app becomes more comfortable, it'll be interesting to see whether the circulation of the hard copy goes down. My guess is that it's this sort of model rather than quibbling over pricing that will in the longer term shape the newspaper industry.

Dani AI

Generated

raised the key tension: people often value a printed product differently from the same words online. That observation matters because a paywall is not just a pricing change — it forces publishers and marketers to redefine the product, the audience funnel, and what “value” means online. Below is a compact, practical companion to the debate — focused on gaps many conversations miss: product definition, measurement, UX and contingency plans.

  • Decide the product, not just the price. Separate content into (a) always-open discovery pieces, (b) subscription-grade originals, and (c) utility/reference that can be monetised via licensing or archives. Design messaging that makes each bucket's value explicit.
  • Run small experiments. Pick one section or cohort, A/B test: meter level (how many free reads), price points, and registration flows. Track conversion rate, churn, ARPU, CAC and LTV — those five metrics will tell whether a model is sustainable.
  • Clean, fast payment and cross-device access. Reduce friction: social sign-on, saved-payment, and single-sign authentication across web/mobile. Offer trial periods or limited free “guest” passes to turn social visitors into registrants.
  • Preserve discoverability and shareability. Keep headlines, metadata and teaser paragraphs indexable for search and social previews. Consider social exemptions or one-click article sharing so earned links and referral traffic don’t collapse overnight.
  • Monetise more than subscriptions. Test memberships (events, newsletters, premium comment communities), syndication, white-label licences and targeted sponsorships to diversify revenue.

Troubleshooting: if traffic drops sharply, loosen the meter first or create special social/referral rules and monitor SEO signals. If subscription growth stalls, review onboarding funnel (first-week engagement), messaging and price anchoring. Above all, treat the paywall as a product you iterate: short test cycles, clear KPIs, rapid rollbacks when signals go south.

Be a part of the DaniWeb community

We're a friendly, industry-focused community of developers, IT pros, digital marketers, and technology enthusiasts meeting, networking, learning, and sharing knowledge.