Member Avatar for Venesa

I have upgrade Adobe Reader to the latest 6.0.2. On many occasions when I receive or want to open a pdf file, on clicking the mouse, the message says that I do not have Adobe and do I want to install it. This is strange as I have the latest version and all the previous ones. So I have to save the file frist then open Adobe Reader then open the file. Prior to version 6 I did not have to do this. Any solution?

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Symptoms where the browser prompts to install Reader even though an update appears to be present usually come from one of two places: file-association/registration bits left behind by an older install, or the browser plugin/ActiveX for PDF viewing not being registered. 's comment about side‑by‑side installations is a common cause — update packages sometimes leave registry pointers that no longer match the installed files.

Typical troubleshooting steps (in order) that resolve this reliably:

  1. Close all browsers and Reader, then use Reader's Help menu -> "Repair Installation" if available.
  2. If repair is not available or fails, uninstall Reader and any Reader update entries from Control Panel -> Add/Remove Programs, reboot, then install the full Reader package (use the full installer rather than a tiny web/patch installer). Reboot again.
  3. Verify file associations: right‑click a saved PDF -> Properties -> "Opens with" -> Change -> select Adobe Reader and make it the default. On older Windows, the Folder Options -> File Types tab can be used to edit the PDF association and the Open action.

Browser/plugin checks and small extras:

  • Ensure the Adobe PDF plugin/ActiveX is enabled in the browser (IE: Tools -> Manage Add‑ons; Firefox: Options -> Applications / Plugins).
  • In Reader Preferences under Internet, confirm "Display PDF in browser" (or similar) is set if in‑browser viewing is desired.
  • Temporarily disable download managers or any security tool that intercepts downloads; they can interfere with the browser handing a downloaded PDF to Reader.

Cautions and final notes:

  • Manual registry edits carry risk; create a restore point before any registry work and prefer an uninstall + fresh install or an official Adobe cleanup tool.
  • If the issue persists after the above, the next useful diagnostics are exact OS and browser versions and whether the failure happens only for web links or also for double‑clicking saved files.

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Member Avatar for DMR

I have the latest version and all the previous ones.

Multiple versions as "side by side" installations? Perhaps that's caused a conflict.

Member Avatar for Venesa

There is only the Adode Reader 6.0.1 and Adobe Reader 6.0.2 Update listed on my programs in Add/Remove programs.

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