Member Avatar for cpu-ram

Hi all, Im new to you guys. To the problem. I have 18 month old HP media center m7067c. 6 months out of warrenty it died or so I thought. I completed computer repair course 6 years ago and this is a first. I was busy at the time so I took it in to Best Buy, paid my money and they told me it was a motherboard. I bought a new m7250n until I could troubleshoot it. In the meantime I bought a new original motherboard (Goldfish 3) to install. I put it in and still didn't fix it, all I get was a blinking green light on power supply. I decided to troubleshoot further, with power supply disconnected it seamed to be fine, but when connected to MB no go. I deciced to slave the power supply from my other MC PC and it worked. It was a bad power supply. I then decided to do a fresh install, so I formated the drive and I get the error: These disks are not for this model of media center. I know they are the right disks as I purchased them by serial# from HP. I research over the web I have gathered the information something about HP tattoo utilities for MB. I looked all over the HP site and nothing? Any help would be much appreciated. CPU-RAM

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Dani AI

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Quick, practical add-on: the behavior shown in this thread matches HP’s well‑known “motherboard tattoo” / DMI check — the factory recovery will refuse to run unless the board presents the exact product/serial tags HP expects. You can confirm whether the board is presenting that DMI info by viewing the HP Support Information (Ctrl+Alt+S in Windows) — if it’s blank or missing product data the recovery checks will fail. HP Support Community: tattoo/DMI explanation (h30434.www3.hp.com)

What to do (two safe routes, plus an unsupported workaround):

  • Official route (recommended if you want full OEM restores): have HP or an authorized service provider “tattoo” the replacement board using their DMI tool so the recovery media will accept it. This is the supported fix when the install media refuses to recognize the machine. HP Support Community: tattooing guidance (h30434.www3.hp.com)

  • Supported fallback: install a retail copy of Windows (what suggested). Then download/install device drivers and HP utilities from HP’s driver pages; that restores hardware functionality even if the recovery set won’t run. HP Drivers & Software. ()

  • Unsupported workaround (widely used by techs): skip the DMI check inside the recovery files so the restore can proceed. During the recovery error you can press Shift+F10, run:

    notepad C:\hp\bin\checkdmi\checkdmi.cmd

    and add goto cleanup near the top (or, on older XP images, rename C:\hp\bin\configcheck\run.py). Alternately boot a Linux live CD, mount the drive and remove/rename the check file. This bypass is documented in community threads but is not supported by HP. Back up the recovery partition (or make ISOs) before changing anything. HP Code Purple / checkDMI discussion · example walk‑through. (h30434.www3.hp.com)

Recommendation: if full OEM restore and bundled apps matter, contact HP for a board tattoo. If you just need a working system now, retail Windows + HP driver downloads is the lowest‑risk route; keep a copy of the recovery media/partition before trying any file edits. ()

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Member Avatar for explodinghead75

I wish I knew the answer but all I can do here is vent about HP, because my Compaq didn't work when I ordered the restore CD and it was supposedly the incorrect one so it didn't work at all. Pissed me off!

Member Avatar for cguan_77

i think no need to install the OEM cd, just load xp cd on it and do as normal installation, if got missing drivers then search it over the web...

Member Avatar for cpu-ram

i think no need to install the OEM cd, just load xp cd on it and do as normal installation, if got missing drivers then search it over the web...

Thanks I already tried that and the machine is operational with XP only. The original problem causes me a lot of heartburn, as I can't get the full benifits of the computer, DVD writer, TV tuner and all the media center capabilities as well as a lot of the original software that came with the computer. Thanks cpu-ram

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