Member Avatar for supergeri

I have a Compaq 12xL 401 and I was transporting to a friend when the DVD drive stopped working.

He sent it back to me and now the computer will not boot up at all. It is stuck on the Compaq Logo when turned on.

I tried entering the BIOS by pressing ESC at the start. It enters the BIOS fine but it is as if no key works after that.

Any thoughts will be helpful.

Regards

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  • Latest Post Latest Post by Catweazle
Member Avatar for Catweazle

Checked that keyboard, mouse and all other peripherals are correctly and firmly plugged in?

Opened the case and checked that all plugs and leads are firmly plugged in? This can occur if a lead has worked loose somehow inside the case.

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