First thread and only semi-tech savvy so please bear with me...
My daughters HP Pavillion 6700 (6835nr) is past warranty and over a year old. It will not boot properly. I can access some set-up menus but everything I try does not allow me to start the Win Vista system at all. Most the time the laptop will just run like normal with only a black screen.
My daughter is in college and needs her laptop and we cannot afford a new one.
Can I still retrieve all the data inside the computer? I have a 16GB zip disk.
I have looked at dozens of threads all over the net with folks complaining about HP's that will not boot. I have tried ALL the basic fixes. NOne will work.
This laptop does have a bad power switch that is loose (if you wrap the cord, the switch will hold steady) and a battery I have found that is under recall; I believe these to be the source of this system malfunction.
CAN THIS COMPUTER BE RESTORED (AT ALL) WITHOUT LOSING THE DATA INSIDE?
IF SO, HOW DO I SAVE THE DATA WHEN I CANNOT ACCESS WIN VISTA?
WILL A SET-UP DISC WORK TO RESTORE VISTA WITHOUT BEING ABLE TO ACCESS VISTA?