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My computer seems to be restarting randomly, and I get this blue screen with kernal errors etc. It also restarts when i try to play certain games like everquest for example it will crash at the patcher.

I've run spybot, adware se personal, nortan antivirus, and registery cleaner.

Computer specs are,
3.2 ghz amd process

1 gig ram

Samsung 149 gb hardrive

128 mb nvidia geforce FX 5700 video card

Lite-on DVDRW LDW 811s drive (Also this drive for some reason wont burn cds, it use to work fine till one day it wouldnt read disc and i followed some online steps how to fix it, reads and plays disc fine just wont burn them)

OS: Windows XP

Also heres a log from hijack this

Logfile of HijackThis v1.99.1
Scan saved at 10:48:20 AM, on 11/13/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\hjackthis\HijackThis.exe

R3 - Default URLSearchHook is missing
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [winsync] C:\WINDOWS\system32\woykiw.exe reg_run
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1126762345265
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Command Service (cmdService) - Unknown owner - C:\WINDOWS\T3duZXIA\command.exe (file missing)
O23 - Service: iPod Service (iPodService) - Unknown owner - C:\Program Files\iPod\bin\iPodService.exe (file missing)
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe


if that helps any, also will be posting the exact errors from the blue screen just going to reply to this with the info in a minute.

Any help is appreciated, i'm trying to avoid having to reformat the hardrive because I have a lot of important files on my computer and since my cd burner isnt working i have no way to back them up because their size they wont fit on floppys.


Here is the error from the blue screen.

Kernel Stack Inpage error

Stop: 0x00000077 ( 0XC0000185, 0Xc000185, 0X00000000, 0X00D000 )

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Last Post by cguan_77
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Talon95,

1st I recommend posting your log to the Viruses, Spyware & other Nasties forum. You'll receive much faster help.

2nd Have you tried system file checker? Place your XP CD in the CD-ROM, then: Start >> Run >> type: sfc /scannow. That may help.

Let us know your results.

J_

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Looks to me like you need to update your graphics card drivers and chech your graphics aperture size in the bios.

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I had this with my computer, crashing when i would play games like battlefield and found that removing Norton stopped the crashes completely. I dont know why or how it worked it just did and it's a pain as you need to buy or find a cracked other internet security jobbie.

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talon95,

if you have the xp installation, put in your dvd drive then boot from it..if it prompts you to install a new OS or repair Win Xp choose repair..maybe your windows registry is damage already.. just try

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