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I have a HP Pavilion zd8129ea Notebook that freezes up. It freezes up at random, on any web page or website, with no apparent reason. I have taken it to the company that I got it from and changed the Harddisk and the DVD Writer and made sure that everything is working properly, so I know it's not the hardware. I installed the OS(XP Pro Home Edition), including the recovery DVD that had the drivers for the LDC, Bluetooth.. etc. The only thing I can do is turn it off and start over. It used to prevent shutting down, well now it does shutdown but It freezes randomly killing me and my work, I thought it might be the Java so i uninstalled it, I don't know where to begin looking for an answer; Could someone help? I'm dying here and probably taking it again to the company since that It's still on warrenty but I'm so confused..

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Last Post by wavyxdavy
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Have you launched Windows in Safe Mode? If so, does it run OK or still lock up?

It could still be a hardware issue too. If it runs hot it can lock up. Usually this is a build up of dust in the blower fan assembly. Also, the heat transfer unit may not be fully in contact with the CPU. Sometimes it needs to be 're-connected' using a heat transfer paste like Artic Silver 5. I recently resurrected a HP laptop doing this.

Try Safe Mode first and report back.

Paul.

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Have you launched Windows in Safe Mode? If so, does it run OK or still lock up?

It could still be a hardware issue too. If it runs hot it can lock up. Usually this is a build up of dust in the blower fan assembly. Also, the heat transfer unit may not be fully in contact with the CPU. Sometimes it needs to be 're-connected' using a heat transfer paste like Artic Silver 5. I recently resurrected a HP laptop doing this.

Try Safe Mode first and report back.

Paul.

I tried using safe mode and everything works fine, it just happens when i'm on normal.. i tried unplugging all usb ports and nothing happened everything's the same, i tried uninstalling sound card.. no use.

fans are clean. but the lower-right side of the keyboard is hot as usual.

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I bought my son the HP pavilion dv8233cl and he is having the same problems. Have you resovled this with your system? Any suggestions?

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I bought my son the HP pavilion dv8233cl and he is having the same problems. Have you resovled this with your system? Any suggestions?

I fixed the problem by removing the heat sink and cleaning the surface of the CPU and apply some new heat sink compound. I used Artic Silver 5. I bought a small tube on ebay. Arctic Silver has a web site with a tutorial on the procedure.

Good luck,

Paul.

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Had same trouble, my hp laptop keyboard froze on occasions, also I could not run firefox 3 after I had closed the browser and tried to run it again. I resolved both problems in one hit
1. I cleaned battery contacts with isopropyl alcohol using a cotton bud
2. I suspected firefox was the culprit so I downloaded Google Chrome which is a much faster browser and it will automatically import all your FF3 addons, bookmarks, history etc.
If you are using FF then go ahead and try this, I am more than happy with chrome and have made it my default browser.
Good luck

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