I have a laptop (Sony Vaio) running Vista, which has recently received a sharp tap (with fingertips) to the surface, just in front of the touchpad. It immediately froze and now, on start up, it displays ‘Windows Error Recovery Screen’, which then loads ‘Start-up Repair’, which runs for quite some time, meanwhile a pop-up appears, stating: ‘Your computer was unable to start…Startup Repair is checking your system for problems….Checking disk for errors..’
When Startup Repair ends, the message ‘Windows cannot repair this computer’ automatically appears. A click on the Problem Details tab brings up the following:
Problem Event name: Startup Repair V2
Problem Signature 01: AutoFailover
Problem Signature 02: 6.0.6000.16318.104.22.16800.16386
Problem Signature 03: 6
Problem Signature 04: 131074
Problem Signature 05: BadPatch
Problem Signature 06: BadPatch
Problem Signature 07: 0
Problem Signature 08: 3
Problem Signature 09: WrpRepair
Problem Signature 10: 1117
OS Version: 6.0.6000.2.0.0.256.1
Locale ID: 1033
I have also found the Diagnosis and Repair details, which are extensive and would require a lot of copy typing in this post. However, one significant item seems to be:
‘Root cause found: A patch is preventing the system from starting.
Repair action: System integrity check and repair
Result: Failed. Error code = 0x45d’
I can also access a ‘System Recovery Options’ screen, with 6 Options:
1. Startup Repair.
2. System Restore.
3. Windows Complete PC Restore.
4. Windows Memory Diagnostic Tool.
5. Command Prompt.
6. VAIO Recovery Center.
I do not mind losing the data on the C Drive. Indeed, if it eventually has to go for repair, I would like to find a way to access the folders to delete/wipe them. I have a lot of personal e.mails, docs, and family photos on it. I ’Easy Transferred’ these over from my XP Desktop recently, as a back-up.
I have also run VAIO Recovery Centre - Hardware Diagnostics (took approx 3 hrs):
CPU tests 1- 10 ‘OK – No error was detected’
Memory Access Test: ‘OK – No error was detected’
Linear Seek Test: OK
Random Seek Test: OK
Funnel Seek Test: OK
Surface Scan Test: OK
And finally…. ‘No error was detected on this VAIO’
Then ran Hard Disk Verify and Repair with option ‘Fixes Errors on the Disk’ checked. It ran all night, and in the morning stated: ‘A problem was found (with the C Drive), and a repair was attempted but failed’.
I then tried Restore C: Drive. A pop-up appeared: ‘Your system is too small or may not exist. Select ‘Restore Complete System’ to perform a complete system recovery.’
I tried ‘Restore Complete System’ and this pop-up appeared: ‘OS not detected on the C: drive. Cannot boot into Windows’.
I tried ‘Windows Complete PC Restore’ and got a pop-up ‘An internal error occurred. The following information might help you restore the error: The system cannot find the path specified. (0x800700003).
I tried Windows Memory Diagnostics Tool and got a pop-up ‘Windows cannot check for memory problems. A problem is preventing Windows from checking for memory problems during startup. Try to check for problems again by running the tool manually’.
I inserted Disc One of the 3 Recovery Discs (DVD RWs) that I made on installation. A system Recovery Screen appeared I clicked Load Drivers and got a pop-up ‘Add Drivers. Insert the installation media for the device and click OK to select the driver. ‘Setup information’ is defaulted in the ‘Files of type’ bar. I click OK and it opens System 32. I see a folder named ‘drivers’, so I open it, and there are 3 sub-folders, ‘en-US’, ‘etc’ and ‘UMDF’. Opening all of these brings ‘no items match your search’.
I tried ‘Windows Complete PC Restore – Restore your entire computer from a backup’. I get a pop-up stating ‘Windows cannot find a backup on the DVDs or hard disks on this computer. Attach the correct hard disk or insert the last backup DVD and start the restore process again’. I tried all 3 backup disks and it didn’t seem to recognise these.
I’m feeling pretty stuck here…………………………………
Thanks for ploughing through all of this.