I thought I would try to post here as I am stumped with this problem.
I have a Toshiba Satellite M45-S359 Laptop. It is in good condition and worked perfectly for about a year with no problems until last week. Best laptop I have ever owned.
Last week while looking for apartments on Craigslist, I clicked a link to supposedly view some pictures of a place for rent. When I clicked the link, a page partially displayed and then a small window popped up saying I need to download an Active X Codec in order to view the page properly. I clicked OK and a DOS screen popped up and started installing a bunch of files. I shut down the laptop as soon as I could but it was too late.
When I restarted the machine I had some sort of virus or something. The windows messenger started popping up with warnings about the laptop being infected something called “worm.win32.netbooster” and offering to fix it if I click yes. Clicking yes took me to a website selling some product to get rid of it. The virus also changed my home page to this same site, and kept connecting to the internet and popping up ads for that site. None of these warnings were from my AVG virus and spyware software that has served me well until now.
This bug consumed much on the machines resources and made it difficult to continue using the laptop. I wanted to backup up my files and reload my system. It seemed to know what I was trying to do and kept doing things to hinder my progress.
I backed up about 60 gigs of personal and music files with my external drive, but this bug fought me all the way, removing the icons to my C and D drives, disabling my anti-virus software, corrupting some of my files, freezing the system, and eventually deleting my CD/DVD drivers making the drive inoperable.
At this point I tried to use my recovery CD but my drive wouldn’t work. I downloaded new drivers from Toshiba and was able to run the recovery CD. It ran successfully for about 20 minutes and got about half way through, when a window popped saying something like “Cannot Output File “QLL…(something)” Would you like to proceed with out this file?” I clicked yes and the screen went black, the laptop rebooted, and I now get a continuous loop with the same error messages no matter what I try. Also, no matter what button or combination of buttons I try at startup or otherwise, I CAN NOT GET INTO THE BIOS to change the boot sequence from network to CD, and I CAN NOT GET THE LAPTOP TO RECOGNIZE A DISK (recovery CD or windows XP CD, etc). When I boot up I get the initial Toshiba screen, it asks for and accepts my bios password, then proceeds to show the same error messages.
This weekend I completely disassembled the laptop, checked for loose pieces, damaged parts, and disconnected wires and cables. I found nothing out of place. I wanted to remove the CMOS battery to clear the BIOS, but found it to be spot welded and soldered to the mother board. I reassembled the machine and the problem remains. I have tried removing the hard drive and CD, and then restarting (nothing changes), reinstalling the components and restarting again, but still nothing different happens.
Here is the looping screen that I get:
Checking CD, No Bootable CD (flashes quickly with or without a CD in the drive)
Yukon PXE v3.03 alpha01 (20040913)
(c) Copyright 2003-2004 Marvell (r). All Rights Reserved
Pre Boot eXecution Environment (PXE) v2.1
(c) Copyright 1997-2000 Intel Corporation
PXE-E61: Media Test Failure, Check Cable
PXE-M0F: Exiting PXE ROM
Press Any Key To Continue (only displays when the hard drive is removed) (hitting any key just loops it again)
I’m totally stumped for what to do next. Any ideas or suggestion would be greatly appreciated.
San Diego Joe