Ok I have tried everything! I have been through the fixes and the scans. I have no viruses, no trojans, everything has been cleared out and looked at there are no corrupt files BUT this thing still isn't working right! UGH!!! I have done EVERYTHING that have been listed here. NOw, I want to start over. Can someone, please, in laymans terms, explain to me, step by step, how to save what I need, wipe the rest out, and start over? Otherwise I am going to throw this thing across the room and beat the hell out of it. I have a dell, run winxp, with a celeron processor - and yes it is slower than ..... so your help would be truly , truly appreciated! Thank you!