Hi I need some HELP!!!

i've been having this really IRRITABLE problem with any web broswer. Bascially I have the GoogleToolbar on IE and well whenever i type an address for example www.hotmail.com the Google homepage loads but the address bar says www.hotmail.com

Also if i do a search with Yahoo or Google it says 404 Not Found and the message says "The requested URL was not found on this server" I know these pages work as when i try it on another machine it loads.

I have downloaded several SpyWare programs have installed Norton 2004, Trojan detectors but NOTHING!!! Problem is still there!

Your support would be of GREAT HELP

Thanks

Logfile of HijackThis v1.98.2
Scan saved at 15:17:20, on 28/10/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\COMMON~1\PCSuite\DATALA~1\DATALA~1.EXE
K:\PROGRA~1\Nokia\NOKIAP~1\TRAYAP~1.EXE
K:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
K:\Program Files\GIANT Company Software\GIANT AntiSpyware\gcasServ.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
K:\Program Files\GIANT Company Software\GIANT AntiSpyware\gcasDtServ.exe
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
J:\Program Files\eMule\emule.exe
C:\PROGRA~1\COMMON~1\PCSuite\Services\SERVIC~1.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\Hiran\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 192.168.15.206:6588
N3 - Netscape 7: user_pref("browser.startup.homepage", "http://www.google.com"); (C:\Documents and Settings\Hiran\Application Data\Mozilla\Profiles\default\mp2lmvu5.slt\prefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine", ""); (C:\Documents and Settings\Hiran\Application Data\Mozilla\Profiles\default\mp2lmvu5.slt\prefs.js)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - K:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: IeCatch2 Class - {A5366673-E8CA-11D3-9CD9-0090271D075B} - K:\PROGRA~1\FLASHGET\jccatch.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: FlashGet Bar - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - K:\PROGRA~1\FLASHGET\fgiebar.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [DataLayer] C:\PROGRA~1\COMMON~1\PCSuite\DATALA~1\DATALA~1.EXE
O4 - HKLM\..\Run: [PCSuiteTrayApplication] K:\PROGRA~1\Nokia\NOKIAP~1\TRAYAP~1.EXE
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Zone Labs Client] "K:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~2\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [gcasServ] K:\Program Files\GIANT Company Software\GIANT AntiSpyware\gcasServ.exe
O4 - HKLM\..\Run: [gcasDtServ] gcasDtServ.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
O4 - HKCU\..\Run: [eMuleAutoStart] J:\Program Files\eMule\emule.exe -AutoStart
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O8 - Extra context menu item: Download All by FlashGet - K:\Program Files\FlashGet\jc_all.htm
O8 - Extra context menu item: Download using FlashGet - K:\Program Files\FlashGet\jc_link.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://K:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\Belkin\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - K:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - K:\PROGRA~1\FLASHGET\flashget.exe
O9 - Extra 'Tools' menuitem: &FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - K:\PROGRA~1\FLASHGET\flashget.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1096531716197

Recommended Answers

All 7 Replies

You are running hijackthis from your desktop, in order for it to safely save backups, it needs to be in a permanent folder (like c:\hjt\hijackthis.exe).

Hi, thanks for that. I have a strong feeling it has something to do with Google. Because i just downloaded Mozilla Firefox and well it has a built in Google search bar and i was trying to goto www.myseries60.net and well it the Google homepage loads up :evil:

Thanks for the help ;)

Here's the latest log:

Logfile of HijackThis v1.98.2
Scan saved at 18:51:15, on 28/10/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\wscntfy.exe
C:\PROGRA~1\COMMON~1\PCSuite\DATALA~1\DATALA~1.EXE
K:\PROGRA~1\Nokia\NOKIAP~1\TRAYAP~1.EXE
K:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
K:\Program Files\GIANT Company Software\GIANT AntiSpyware\gcasServ.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
J:\Program Files\eMule\emule.exe
K:\Program Files\GIANT Company Software\GIANT AntiSpyware\gcasDtServ.exe
C:\PROGRA~1\COMMON~1\PCSuite\Services\SERVIC~1.EXE
C:\WINDOWS\explorer.exe
C:\Program Files\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Bluetooth Software\BTTray.exe
C:\PROGRA~1\BLUETO~1\BTSTAC~1.EXE
K:\PROGRA~1\Nokia\NOKIAP~1\VFSWRA~1.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Windows Media Player\wmplayer.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Messenger\msmsgs.exe
C:\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 192.168.15.206:6588
N3 - Netscape 7: user_pref("browser.startup.homepage", "http://www.google.com"); (C:\Documents and Settings\Hiran\Application Data\Mozilla\Profiles\default\mp2lmvu5.slt\prefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine", ""); (C:\Documents and Settings\Hiran\Application Data\Mozilla\Profiles\default\mp2lmvu5.slt\prefs.js)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - K:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: IeCatch2 Class - {A5366673-E8CA-11D3-9CD9-0090271D075B} - K:\PROGRA~1\FLASHGET\jccatch.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: FlashGet Bar - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - K:\PROGRA~1\FLASHGET\fgiebar.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [DataLayer] C:\PROGRA~1\COMMON~1\PCSuite\DATALA~1\DATALA~1.EXE
O4 - HKLM\..\Run: [PCSuiteTrayApplication] K:\PROGRA~1\Nokia\NOKIAP~1\TRAYAP~1.EXE
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Zone Labs Client] "K:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~2\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [gcasServ] K:\Program Files\GIANT Company Software\GIANT AntiSpyware\gcasServ.exe
O4 - HKLM\..\Run: [gcasDtServ] gcasDtServ.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
O4 - HKCU\..\Run: [eMuleAutoStart] J:\Program Files\eMule\emule.exe -AutoStart
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O8 - Extra context menu item: Download All by FlashGet - K:\Program Files\FlashGet\jc_all.htm
O8 - Extra context menu item: Download using FlashGet - K:\Program Files\FlashGet\jc_link.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://K:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - K:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - K:\PROGRA~1\FLASHGET\flashget.exe
O9 - Extra 'Tools' menuitem: &FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - K:\PROGRA~1\FLASHGET\flashget.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1096531716197

Do you use a proxy server?

Yes i am using a Proxy... It seems you may know the answer to my problem :)

I feel it could be the proxy too... When i tried using FireFox Mozilla, it has a built in Toolbar i cannot goto any websites only Google.com... Example if i type www.daniweb.com the address bar will have www.daniweb.com but the page which loads is the Google Homepage

Well firstly check your proxy settings are correct in the log. The reason I asked the qestion was because if you weren't using one that could have been the source of your problems.
After that, there don't seem to be the usual IE homepage entries in your log. Which is strange. And I have no idea why. Do you use IE regularly?

Yes i use IE everyday and have been using it for a loooonggg time.. I am not sure of all the proxy settings which need to be set as this is like the first time i've bin using a proxy. Do you know where i need to check if the settings are all correct?

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