0

~~very sorry for the long post...

My internet provider has notified me that I have a major security threat on a computer on my network. Unfortunately I am unable to figure out which one it is let alone how to fix my problem.

History of problem:

A couple weeks ago I had the same notification from my provider. It was at that time that I also noticed that there was extra trafic on my network. I immediately took apart my network and worked on my (two) computers seperately. I ran scans with my search and destroy then added a trial of zone alarm and ran all their scans. I also set up a WEP (wasn’t sure if my system could make a WPA) and added MAC filtering. Put my network back together and it seemed that I had passed the next scans from my provider.

Unfortunately two days ago without warning this time my service provider suspended my internet service due to a security threat again. Thankfully this time when I called them I was able to talk to the security fellow and got more information regarding the problem. He informed me that I had Torpig on my system (or one of them on my network). The suggestion he gave me was to either reformat my computer or remove the torpig - he said I could google how to do this but also told me that the first link he googled was a virus in itself?! He said he doesn’t want to set me up for another suspension (cause it will be for a week) but he can turn my internet back on and I can start the google process to figure out how to remove the torpig. Also that they were doing extra scans on their network so I have best be fast mentioning five no more than 15 minutes. I’m afraid there is no way I could figure out how to resolve the issue that fast for I just don’t have the knowledge to do such a task. He also said programs like nortan can’t even detect it.

Here’s what I’ve done.

Before he turned the internet back on I took apart my network and unplugged both computers in order to not have them scanned again. Then I got out my old laptop which has not been on the internet let alone used for quite some time now knowing that this would be a ‘safe’ computer to use at home. From work I googled a few options to help me as well came back to the forum here to read what I could about cleaning my computer. I’ll be honest that I am getting a tad overwhelmed as what I need to do.

I loaded ATF-Cleaner, Malwarebytes and Hijackthis. Now all I could do was put them on my flash drive to take over to my computer - remember I don’t want to risk putting a computer online for fear of getting scanned and suspended since I have not fixed my problem. So this is a problem because I can’t update the programs once I load them on my computer.

I ran AFT-Cleaner and Malwarebytes but I really feel like I need some guidance with all of this. Unfortunately I do now understand the outcomes of logs and such.

I’m wondering if there is a way that I can find the torpig files on my computer seeing as I don’t even know if it’s on mine or the other one. If I can see it then I can be certain that I really delete it or not.

I’m so tempted to ask if there is any way I can reformat my computer using the lunix os seeing as I don’t have the disc for XP (my mom gave me the computer and the while received many discs I was not given the full windows xp cd just the xp repair disc and the security fellow told me that may not help with the problem. Also If I reformat now if I was able to somehow do that with lunix that does not help me with my learning as to how to deal with these problems. While a little overwhelmed I’d rather choose the learning process and try out Lunix later.

I would be most grateful if someone could help guide me through this process.

Thank you Kindly,

Sunshine

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Last Post by jholland1964
0

Had to run to work so just able to post the scan now.

I ran the AFT-Cleaner also the Malwarebytes. Haven’t run the online test: ESET Online Scanner for as explained previously I need to fix these issues before I go online again. This is the Malwarebytes report taken from my scan:

Scan type: Full Scan (C:\|)
Objects scanned: 210710
Time elapsed: 1 hour(s), 4 minute(s), 55 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 7
Registry Values Infected: 3
Registry Data Items Infected: 5
Folders Infected: 2
Files Infected: 5

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{3aa42713-5c1e-48e2-b432-d8bf420dd31d} (Rogue.Antivirus2008) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{a072ec12-a40b-41dd-9a1a-cdb848b70f3c} (Rogue.Installer) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{413b556f-9483-4319-9dca-5378529986e2} (Trojan.BHO) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{9034a523-d068-4be8-a284-9df278be776e} (Trojan.Zlob) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{f10587e9-0e47-4cbe-84ae-7dd20b8684cc} (Trojan.BHO) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{e596df5f-4239-4d40-8367-ebadf0165917} (Rogue.Installer) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{b64f4a7c-97c9-11da-8bde-f66bad1e3f3a} (Rogue.WinAntivirus) -> No action taken.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Main\searchmigrateddefaulturl (Trojan.Zlob) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main\searchmigrateddefaulturl (Trojan.Zlob) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchUrl\w\ (Trojan.Zlob) -> No action taken.

Registry Data Items Infected:
HKEY_CLASSES_ROOT\scrfile\shell\open\command\ (Broken.OpenCommand) -> Bad: (NOTEPAD.EXE %1) Good: ("%1" /S) -> No action taken.
HKEY_CLASSES_ROOT\regfile\shell\open\command\ (Broken.OpenCommand) -> Bad: (NOTEPAD.EXE %1) Good: (regedit.exe "%1") -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchUrl\w\ (Hijack.Search) -> Bad: (http://internetsearchservice.com/search?q=%s) Good: (http://www.google.com/) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Main\SearchMigratedDefaultURL (Hijack.Search) -> Bad: (http://internetsearchservice.com/search?q={searchTerms}) Good: (http://www.google.com/) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main\SearchMigratedDefaultURL (Hijack.Search) -> Bad: (http://internetsearchservice.com/search?q={searchTerms}) Good: (http://www.google.com/) -> No action taken.

Folders Infected:
C:\Program Files\VirusRanger (Rogue.Virus.Ranger) -> No action taken.
C:\WINDOWS\system32\834668 (Trojan.BHO) -> No action taken.

Files Infected:
C:\Program Files\VirusRanger\result.lst (Rogue.Virus.Ranger) -> No action taken.
C:\setup.exe (Trojan.Agent) -> No action taken.
C:\Documents and Settings\BIll\My Documents\My Music\My Music.url (Trojan.Zlob) -> No action taken.
C:\Documents and Settings\BIll\My Documents\My Videos\My Video.url (Trojan.Zlob) -> No action taken.
C:\Documents and Settings\BIll\My Documents\My Documents.url (Trojan.Zlob) -> No action taken.


Thanks Kindly..

0

I ran the Malwarebyte scan again and the new results are:

Malwarebytes' Anti-Malware 1.36
Database version: 1945
Windows 5.1.2600 Service Pack 2

4/9/2009 7:07:42 PM
mbam-log-2009-04-09 (19-07-42).txt

Scan type: Full Scan (C:\|)
Objects scanned: 210849
Time elapsed: 1 hour(s), 1 minute(s), 10 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


~~~

Here is my question now. If the security fellow at my internet provider said that some programs don't find this Torpig how can I tell if I really have my computer clean or not. What further testing can I preform now?

0

I ran Hijackthis and here's the log I recieved. I am now running Avast on my computer for some further checking then will try hijackthis again for new results. I was reading a tutorial on how to interprut the scan log for Hijack this and I'm guessing that my computer has alot of junk and unessary processes on it. Definately not ready to act upon the logs without help. Also still not sure how to find the Torpig that my service provider flagged me for so shall continue to see if I can find it.

Here's the log from Hijackthis:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:31:59 AM, on 4/10/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\CheckPoint\ZAForceField\IswSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\ScsiAccess.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wwSecure.exe
C:\Program Files\Pure Networks\Network Magic\nmsrvc.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\Program Files\D-Link\Wireless G WUA-1340\AirGCFG.exe
C:\Program Files\ANI\ANIWZCS2 Service\WZCSLDR2.exe
C:\Program Files\Pure Networks\Network Magic\nmapp.exe
C:\Program Files\Windows Live\Family Safety\fssui.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe
C:\Program Files\Winamp Remote\bin\OrbTray.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\WiFiConnector\NintendoWFCReg.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.runescape.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Yahoo!
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\Hewlett-Packard\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: HP Print Clips - {053F9267-DC04-4294-A72C-58F732D338C0} - C:\Program Files\Hewlett-Packard\Smart Web Printing\hpswp_framework.dll
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
O2 - BHO: Winamp Toolbar Loader - {25CEE8EC-5730-41bc-8B58-22DDC8AB8C20} - C:\Program Files\Winamp Toolbar\winamptb.dll
O2 - BHO: Windows Live OneCare Family Safety Browser Helper - {4f3ed5cd-0726-42a9-87f5-d13f3d2976ac} - C:\Program Files\Windows Live\Family Safety\fssbho.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: ForceField Toolbar Registrar - {8A4A36C2-0535-4D2C-BD3D-496CB7EED6E3} - C:\Program Files\CheckPoint\ZAForceField\TrustChecker\bin\TrustCheckerIEPlugin.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O3 - Toolbar: Winamp Toolbar - {EBF2BA02-9094-4c5a-858B-BB198F3D8DE2} - C:\Program Files\Winamp Toolbar\winamptb.dll
O3 - Toolbar: ForceField Toolbar - {EE2AC4E5-B0B0-4EC6-88A9-BCA1A32AB107} - C:\Program Files\CheckPoint\ZAForceField\TrustChecker\bin\TrustCheckerIEPlugin.dll
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [D-Link Wireless G WUA-1340] C:\Program Files\D-Link\Wireless G WUA-1340\AirGCFG.exe
O4 - HKLM\..\Run: [ANIWZCS2Service] C:\Program Files\ANI\ANIWZCS2 Service\WZCSLDR2.exe
O4 - HKLM\..\Run: [nmapp] "C:\Program Files\Pure Networks\Network Magic\nmapp.exe" -autorun -nosplash
O4 - HKLM\..\Run: [fssui] "C:\Program Files\Windows Live\Family Safety\fssui.exe" -autorun
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Orb] "C:\Program Files\Winamp Remote\bin\OrbTray.exe" /background
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-18\..\Run: [ALUAlert] C:\Program Files\Symantec\LiveUpdate\ALUNotify.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [ALUAlert] C:\Program Files\Symantec\LiveUpdate\ALUNotify.exe (User 'Default user')
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Run Nintendo Wi-Fi USB Connector Registration Tool.lnk = C:\Program Files\WiFiConnector\NintendoWFCReg.exe
O8 - Extra context menu item: &Winamp Search - C:\Documents and Settings\All Users\Application Data\Winamp Toolbar\ieToolbar\resources\en-US\local\search.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: HP Clipbook - {58ECB495-38F0-49cb-A538-10282ABF65E7} - C:\Program Files\Hewlett-Packard\Smart Web Printing\hpswp_extensions.dll
O9 - Extra button: HP Smart Select - {700259D7-1666-479a-93B1-3250410481E8} - C:\Program Files\Hewlett-Packard\Smart Web Printing\hpswp_extensions.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://wwwimages.adobe.com/www.adobe.com/products/acrobat/nos/gp.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{5B2B76BB-1B7C-4A9A-9476-9E4E7E5D4E75}: NameServer = 4.2.2.2,4.2.2.3
O22 - SharedTaskScheduler: aposiopetic - {91316323-2ad5-4794-9589-52a2eaa60a68} - C:\WINDOWS\system32\shlahsd.dll (file missing)
O22 - SharedTaskScheduler: corduroyed - {699fabf8-1087-491f-b57c-80a68929d82b} - C:\WINDOWS\system32\heuvth.dll (file missing)
O23 - Service: ANIWZCSd Service (ANIWZCSdService) - Alpha Networks Inc. - C:\Program Files\ANI\ANIWZCS2 Service\ANIWZCSdS.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: getPlus(R) Helper - NOS Microsystems Ltd. - C:\Program Files\NOS\bin\getPlus_HelperSvc.exe
O23 - Service: Google Update Service (gupdate1c98727b33a4bca) (gupdate1c98727b33a4bca) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: ForceField IswSvc (IswSvc) - Check Point Software Technologies - C:\Program Files\CheckPoint\ZAForceField\IswSvc.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: Pure Networks Net2Go Service (nmraapache) - Pure Networks, Inc. - C:\Program Files\Pure Networks\Network Magic\WebServer\bin\nmraapache.exe
O23 - Service: Pure Networks Network Magic Service (nmservice) - Pure Networks, Inc. - C:\Program Files\Pure Networks\Network Magic\nmsrvc.exe
O23 - Service: ScsiAccess - Unknown owner - C:\WINDOWS\System32\ScsiAccess.EXE
O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Software Technologies LTD - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
O23 - Service: Washer Security Access (wwSecSvc) - Webroot Software, Inc. - C:\WINDOWS\system32\wwSecure.exe
O24 - Desktop Component 0: (no name) - http://a1568.g.akamai.net/f/1568/1600/5d/ca.music.yahoo.com/common/resources/skins/ca/LAUNCH_hdr_gradient_left.jpg

--
End of file - 11216 bytes

0

K Avast is done and here's my new Hijackthis scan:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:05:49 AM, on 4/10/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\ScsiAccess.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wwSecure.exe
C:\Program Files\Pure Networks\Network Magic\nmsrvc.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\Program Files\D-Link\Wireless G WUA-1340\AirGCFG.exe
C:\Program Files\ANI\ANIWZCS2 Service\WZCSLDR2.exe
C:\Program Files\Pure Networks\Network Magic\nmapp.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe
C:\Program Files\Winamp Remote\bin\OrbTray.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\WiFiConnector\NintendoWFCReg.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.runescape.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Yahoo!
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\Hewlett-Packard\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: HP Print Clips - {053F9267-DC04-4294-A72C-58F732D338C0} - C:\Program Files\Hewlett-Packard\Smart Web Printing\hpswp_framework.dll
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
O2 - BHO: Winamp Toolbar Loader - {25CEE8EC-5730-41bc-8B58-22DDC8AB8C20} - C:\Program Files\Winamp Toolbar\winamptb.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O3 - Toolbar: Winamp Toolbar - {EBF2BA02-9094-4c5a-858B-BB198F3D8DE2} - C:\Program Files\Winamp Toolbar\winamptb.dll
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [D-Link Wireless G WUA-1340] C:\Program Files\D-Link\Wireless G WUA-1340\AirGCFG.exe
O4 - HKLM\..\Run: [ANIWZCS2Service] C:\Program Files\ANI\ANIWZCS2 Service\WZCSLDR2.exe
O4 - HKLM\..\Run: [nmapp] "C:\Program Files\Pure Networks\Network Magic\nmapp.exe" -autorun -nosplash
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Orb] "C:\Program Files\Winamp Remote\bin\OrbTray.exe" /background
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-18\..\Run: [ALUAlert] C:\Program Files\Symantec\LiveUpdate\ALUNotify.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [ALUAlert] C:\Program Files\Symantec\LiveUpdate\ALUNotify.exe (User 'Default user')
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Run Nintendo Wi-Fi USB Connector Registration Tool.lnk = C:\Program Files\WiFiConnector\NintendoWFCReg.exe
O8 - Extra context menu item: &Winamp Search - C:\Documents and Settings\All Users\Application Data\Winamp Toolbar\ieToolbar\resources\en-US\local\search.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: HP Clipbook - {58ECB495-38F0-49cb-A538-10282ABF65E7} - C:\Program Files\Hewlett-Packard\Smart Web Printing\hpswp_extensions.dll
O9 - Extra button: HP Smart Select - {700259D7-1666-479a-93B1-3250410481E8} - C:\Program Files\Hewlett-Packard\Smart Web Printing\hpswp_extensions.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://wwwimages.adobe.com/www.adobe.com/products/acrobat/nos/gp.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{5B2B76BB-1B7C-4A9A-9476-9E4E7E5D4E75}: NameServer = 4.2.2.2,4.2.2.3
O22 - SharedTaskScheduler: aposiopetic - {91316323-2ad5-4794-9589-52a2eaa60a68} - C:\WINDOWS\system32\shlahsd.dll (file missing)
O22 - SharedTaskScheduler: corduroyed - {699fabf8-1087-491f-b57c-80a68929d82b} - C:\WINDOWS\system32\heuvth.dll (file missing)
O23 - Service: ANIWZCSd Service (ANIWZCSdService) - Alpha Networks Inc. - C:\Program Files\ANI\ANIWZCS2 Service\ANIWZCSdS.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: getPlus(R) Helper - NOS Microsystems Ltd. - C:\Program Files\NOS\bin\getPlus_HelperSvc.exe
O23 - Service: Google Update Service (gupdate1c98727b33a4bca) (gupdate1c98727b33a4bca) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: Pure Networks Net2Go Service (nmraapache) - Pure Networks, Inc. - C:\Program Files\Pure Networks\Network Magic\WebServer\bin\nmraapache.exe
O23 - Service: Pure Networks Network Magic Service (nmservice) - Pure Networks, Inc. - C:\Program Files\Pure Networks\Network Magic\nmsrvc.exe
O23 - Service: ScsiAccess - Unknown owner - C:\WINDOWS\System32\ScsiAccess.EXE
O23 - Service: Washer Security Access (wwSecSvc) - Webroot Software, Inc. - C:\WINDOWS\system32\wwSecure.exe
O24 - Desktop Component 0: (no name) - http://a1568.g.akamai.net/f/1568/1600/5d/ca.music.yahoo.com/common/resources/skins/ca/LAUNCH_hdr_gradient_left.jpg

--
End of file - 10576 bytes

~~~Anyone have any suggestions as to what I should do next? Thanks again for reading this.

0

SpyHunter is not currently one of the recommended programs here because of mediocre performance as an anti-spyware scanner. In years past it was list as a Rogue Program and has been removed from that list but it still is not one of the recommended tools.

Now since you say this is more than one computer ALL steps must be run on each computer. Be sure DON'T network the computers until all computers are deemed clean. I would recommend working totally on one computer first, make sure it is clean, then turn it off and move to the next one and complete the steps. Don't try working on all computers at one time, it can lead to confusion and not to mention re-infection of a possibly clean computer. We can work with you on all of them right here but let's do it one at a time. Ok? When we have finished with Computer #1 then we will move onto the next one.

So for now we are Computer #1.
First thing I would like you to do is Disable Spybot's TeaTimer as it can interfere with any fixes done, especially using HJT.

* Run Spybot-S&D in Advanced Mode
* If it is not already set to do this, go to the Mode menu
select
Advanced Mode
* On the left hand side, click on Tools
* Then click on the Resident icon in the list
* Uncheck
Resident TeaTimer
and OK any prompts.
* Restart your computer

You are now running TWO antivirus programs, both Avast and Norton are showing as active in your log, which is a big no-no. You must UNINSTALL one of these immediately. I will leave the choice up to you. If Norton is recently renewed then of course this is a paid program and if you uninstall you have lost that renewal payment but the choice is yours. One of them must go ASAP.
Please do the uninstall via Add/Remove to begin with, if rebooting is necessary, please do so. Then after you have removed all listings via Add/Remove then do a file search on the computer for any remaining files and delete any which are found.


AFTER that then run HJT again and place check marks next to the following entries:

O22 - SharedTaskScheduler: aposiopetic - {91316323-2ad5-4794-9589-52a2eaa60a68} - C:\WINDOWS\system32\shlahsd.dll (file missing)
O22 - SharedTaskScheduler: corduroyed - {699fabf8-1087-491f-b57c-80a68929d82b} - C:\WINDOWS\system32\heuvth.dll (file missing)

Once you have placed the check marks click the Fix Checked button.
Exit HJT.
Reboot the computer. Update MBA-M and you can use this link to download updates which can be carried to the infected computer and run a new Full System scan with it. Allow it to REMOVE all items found.
Reboot the computer.
Post back here with that new MBA-M log.

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