Hi! I am hoping someone can help me.
I've encountered a strange problem this week with my laptop. if i leave it idle for a few minutes the whole thing freezes. i can't close anything i am doing...browser, docs, etc. i cant even restart the laptop. the only way i managed to get out of this, is by unplugging the machine. i know i must not do this. CNTRL, ALT, Delete doesnt work either. I am worried it is a virus. I ran the program eset but the scan took so long that the laptop froze in the middle too. Had to unplug it again.
thanks in advance!