I believe I have got 'bad' virus on my toshiba portege m400, (i.e. not easy to get rid off) from a download.
After which my scanning facilities in my antivirus software, Norman were disabled. I have changed virus software to Kaspersky Antivirus but now it will not update properly, the database will not update and is current labelled obsolete. I have scanned the computer with a rescue disk: Avira Rescue System, update to 19.02.2010, if found a warning but no viruses/malware. I have scanned the computer with the free Housecall as well with nothing found.
I have tried scanning it with a Kaspersky Rescue disk but get an error message with Intel Boot Agent, PXE-E61 Media Test Fail when I load the rescue cd.
I now only get the Toshiba set up screen.
I would appreciate any help but I cannot format my hard drive as I have not backed it up (I know that is a bad move)