I have installed both the anti virus and the latest java.
The computer is working much better now and no errors are coming up.
The only thing that I am having a problem with now is Outlook Express not loading up. I have managed to set the computer up on Microsoft Outlook but cannot import the .pst file (i think its the personal folders??), it basically states that the personal folders are not compatible.
Is there anything you can recommend for us to open up Outlook Express (maybe an update for it) or being able to import it to Microsoft Outlook via another route?
There are no updates available anymnore for Outlook Express so that makes it rather difficult. I will do some checking and see what I can come up with, you might also try Thunderbird, an email program that is similar to Outlook Express from Mozilla, the creators of the Firefox browser.
Don't know where you got the idea the log was 600 pages long, it's 13 pages.The KEY part of the log however that is needed is the portion that begins with the wording Start of the scan: and the date. The upper portion of the log just lists the configuration settings and that's not needed except to be sure the program is fully up to date.
The majority of the infected files were found in System Restore. It should be reset and most definitely made smaller.To do this do the following:
Right-click the My Computer icon, and then click Properties.
Click the System Restore tab.
Check "Turn off System Restore" or "Turn off System Restore on all drives"
Also reduce the size of System Restore to no larger than 5%. The default setting is 12% I believe and that is much too large.
Now remove that check mark and System Restore will be turned back on.
There were other infected files found, at least three.
You need to update MBA-M and do a Full Scan with it. Have it Remove Everything found and then Reboot the computer.
Post back here with the log produced.
May I ask what you mean by this : "The only thing that I am having a problem with now is Outlook Express not loading up."
OE won't start, or it starts but won't present any mails in some or all of the folders?
Outlook Express does not open at all. I just get a noise from the speakers (ding) and then nothing loads up. Doesnt even flash up and then disappear. No error messages saying the files cannot be found or anything. May as well not have clicked on it.
Try this, then:
Part 1: msoe50.inf
-Open an Explorer window, search for msoe50.inf -the default location for this file is in the C:\Windows\Inf folder [show hidden files and folders].
-Right click the Msoe50.inf file, and then click Install.
-Insert your Windows XP CD-ROM when prompted and on it locate the I386 folder, click Open, and then click OK.
Outlook Express files will be installed. You may have the requisite i386 folder on your hdd. Easiest if you have a [slipstreamed] SP3 cd.
Part 2. wab50.inf
-search for wab50.inf -the default location for this file is in the C:\Windows\Inf folder.
-Right-click the Wab50.inf file, and then click Install.
-In the I386 folder on the CD-ROM click Open, and then click OK.
Outlook Express address book has installed.
Outlook Express is now reinstalled. Start Outlook Express to test its
Following the recent ransomware attacks that leveraged the WannaCrypt0r malware and NSA-developed EternalBlue vulnerability exploit, there was plenty of advice that backup, backup, backup was the best mitigation. Data backups ...