i have kaspersky 2012 loADED IN my computer. but still i am not able to get rid of infected virus in my administrator account. all the icons appear alike and a click on any one of the icon goes to music library. i do not have internet connection of my another pc. pl help

Dani AI

Generated

Useful, practical next steps that sit between a quick on‑PC scan and the reinstall suggestion from . The replies from and point in the right directions — try a methodical cleanup first, then use an offline rescue environment if the infection resists, and only reinstall as a last resort.

  • Run a reputable on‑demand scanner first (Malwarebytes is a solid second‑opinion tool) while booted to Safe Mode or Safe Mode with Networking. Download and run the scanner from its official site: Malwarebytes download.

  • If an in‑OS scan cannot remove the infection, boot from a clean rescue environment and scan offline (this avoids active rootkits hiding from Windows). Two common options are Kaspersky Rescue Disk and Microsoft Defender Offline: Kaspersky Rescue Disk and .

  • For common “shortcut/autorun” style infections, restore visible files and remove fake shortcuts from each drive root. From an elevated command prompt (run from Safe Mode or a rescue console), try:

    attrib -h -r -s /s /d X:\*.*
    del X:\*.lnk
    sfc /scannow

    Replace X: with the drive letter being fixed. Exercise caution: inspect files before deletion.

  • Protect data first. Copy personal files off the machine using the rescue environment and scan those copies before restoring to a clean system. If system files or boot components are compromised, a clean reinstall will be the most reliable cure — but only after backing up and verifying personal data.

These steps build on ’s Malwarebytes suggestion and reserve ’s reinstall advice for when cleanup and offline scanning fail.

Recommended Answers

All 3 Replies

What version of windows are you running?

have you tried any other type of anti-malware app to scan and remove virsus from your computer? I would try MalwareBytes.

it is better to format harddisk and then reinstall the os.

Be a part of the DaniWeb community

We're a friendly, industry-focused community of developers, IT pros, digital marketers, and technology enthusiasts meeting, networking, learning, and sharing knowledge.