i have kaspersky 2012 loADED IN my computer. but still i am not able to get rid of infected virus in my administrator account. all the icons appear alike and a click on any one of the icon goes to music library. i do not have internet connection of my another pc. pl help

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What version of windows are you running?

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What version of windows are you running?

have you tried any other type of anti-malware app to scan and remove virsus from your computer? I would try MalwareBytes.

it is better to format harddisk and then reinstall the os.

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