Member Avatar for Lilmslenna

I recently formatted my harddrive in order to wipe my laptop completely so I could start fresh with alot of things especially for college.

I wished to download a file but it required me to download it with IE as it didn't support any other browsers.

I have Popup Blocker Pro, Spybot Search & Destroy, Adaware SE Personal, and Avast Antivirus Professional.

After loading that IE page I have had constant attacks of one popup showing up every 20 minutes or so, I have run all my spyware etc programs and they have found things, but when they have removed them or quarantined them, it still doesn 't do anything to stop these popups.

Any help please?

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Dani AI

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This describes a freshly formatted laptop that starts showing the same popup roughly every 20 minutes after visiting an IE-only download page. Several scanners found and quarantined items and Safe Mode was tried already. requested a diagnostic log and suggested running a diagnostic tool from a permanent folder, which are good first steps.

Quarantine alone often does not stop periodic popups because one or more persistent launch points can remain: scheduled tasks, a tiny launcher service, Run/RunOnce registry keys, a Browser Helper Object (BHO) or even a kernel-level component that hides from normal scanners. The regular 20-minute interval is a strong hint of a scheduled task or timer-based process rather than a one-off browser script.

Suggested next steps beyond a basic scan:

  • When a popup appears record the exact window title/text and any URL shown. Those strings help identify the component.
  • Identify the owning process and full executable path (Task Manager or a process-inspection tool). The file path is the best lead for removal.
  • Inspect Scheduled Tasks for jobs with short intervals and disable anything unknown.
  • Review startup locations (Autoruns/msconfig, Services, HKLM/HKCU Run and RunOnce, and BHOs) and disable suspicious entries. Reset IE and disable all add-ons to rule out browser extensions.
  • If a running process cannot be located or rootkit behavior is suspected, run an offline rescue/rootkit scan from bootable media before Windows loads.

Cautions: back up the registry before editing it and avoid blind deletions. If the infection resists these targeted removals and a reliable, clean environment is required quickly, a verified clean reinstall and full patching is the most certain solution.

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Member Avatar for Jaznet

I recently formatted my harddrive in order to wipe my laptop completely so I could start fresh with alot of things especially for college.

I wished to download a file but it required me to download it with IE as it didn't support any other browsers.

I have Popup Blocker Pro, Spybot Search & Destroy, Adaware SE Personal, and Avast Antivirus Professional.

After loading that IE page I have had constant attacks of one popup showing up every 20 minutes or so, I have run all my spyware etc programs and they have found things, but when they have removed them or quarantined them, it still doesn 't do anything to stop these popups.

Any help please?

did you try to remove on Windows SAFE Mode???

Member Avatar for Lilmslenna

did you try to remove on Windows SAFE Mode???

Yes

Member Avatar for zoned

Hi,
can you download Hijackthis, run it and post the log here,
regards
Zoned

Member Avatar for 'Stein

Here's the link:

http://downloads.malwareremoval.com/hijackthis.zip

One thing to be sure of when running a scan--the program's in a permenant folder. To do this, create a new folder inside Program Files, and name it 'HJT'. Then, when ya download HJT, immedeatly drag the HJT icon into this newly-created folder, and run it from here.

After doing this, run a scan and post the results.

Thanks.

Member Avatar for 'Stein

Also, after ya post, what was the software ya were tryin to install? Jus curious.

Thanks.

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