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Help!

My computer has been running really slow. I have run Spybot, Ad-Aware and Trend finding some problems but not stopping my major problems. I am also having problems with programs locking up. Task Manager says they are not responding. When I end task it does not work even if I try multiple times. When my cursor is over the program screen I get an hour glass. CPU is 2% - 4%, Network at 618 MB and System Idle Process at 95% - 97%. When I try to restart it does not work. When I shut down I get End Program on Drag to disk and on WMS Idle. It then does a clean restart but not a shut down. I installed AVG and ran a scan. AVG is running in the background. I just noticed that in my Windows folder I have about 100 folders like $NtUninstalllKB873333$. Inside this folder is another folder called Spuninst. Is this right?

Thanks,
Frank


Here is my log file for hijackThis:


Logfile of HijackThis v1.99.1
Scan saved at 4:48:39 PM, on 12/20/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Microsoft Hardware\Keyboard\type32.exe
C:\WINDOWS\system32\atiptaxx.exe
C:\Program Files\Support.com\bin\tgcmd.exe
C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
C:\Program Files\Roxio\Easy Media Creator 8\Drag to Disc\DrgToDsc.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
C:\Program Files\dvd43\dvd43_tray.exe
C:\PROGRA~1\HEWLET~1\HPSHAR~1\hpgs2wnf.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Adobe\Photoshop Elements 4.0\PhotoshopElementsFileAgent.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Acronis\TrueImageHome\TrueImageMonitor.exe
C:\Program Files\Acronis\TrueImageHome\TimounterMonitor.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe
C:\Program Files\Common Files\Roxio Shared\SharedCOM8\RoxWatchTray.exe
C:\PROGRA~1\TRENDM~1\INTERN~3\pccguide.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\ATI Multimedia\main\launchpd.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Comcast\COMCAS~1\data\Xtras\mssysmgr.exe
C:\Program Files\Pinnacle\InstantCDDVD\InstantWrite\iwctrl.exe
C:\WINDOWS\System32\drivers\CDAC11BA.EXE
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Trend Micro\Internet Security 2007\TMAS_OE\TMAS_OEMon.exe
C:\PROGRA~1\TRENDM~1\INTERN~3\PcCtlCom.exe
C:\Program Files\Common Files\Roxio Shared\SharedCOM8\RoxMediaDB.exe
C:\Program Files\Common Files\Roxio Shared\SharedCOM8\RoxWatch.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\TRENDM~1\INTERN~3\Tmntsrv.exe
C:\PROGRA~1\TRENDM~1\INTERN~3\TmPfw.exe
C:\PROGRA~1\TRENDM~1\INTERN~3\tmproxy.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\PROGRA~1\TRENDM~1\INTERN~3\PcScnSrv.exe
C:\Program Files\Common Files\Roxio Shared\SharedCOM8\CPSHelpRunner.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Programs\hijackthis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast High-Speed Internet
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] "C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [IntelliType] "C:\Program Files\Microsoft Hardware\Keyboard\type32.exe"
O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\Support.com\bin\tgcmd.exe" /server
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe"
O4 - HKLM\..\Run: [masqform.exe] "C:\Program Files\PureEdge\Viewer 6.0\masqform.exe" -UpdateCurrentUser
O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Easy Media Creator 8\Drag to Disc\DrgToDsc.exe"
O4 - HKLM\..\Run: [RoxioAudioCentral] "C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe"
O4 - HKLM\..\Run: [dvd43] "C:\Program Files\dvd43\dvd43_tray.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [UserFaultCheck] C:\WINDOWS\system32\dumprep 0 -u
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
O4 - HKLM\..\Run: [TrueImageMonitor.exe] "C:\Program Files\Acronis\TrueImageHome\TrueImageMonitor.exe"
O4 - HKLM\..\Run: [AcronisTimounterMonitor] "C:\Program Files\Acronis\TrueImageHome\TimounterMonitor.exe"
O4 - HKLM\..\Run: [Acronis Scheduler2 Service] "C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] C:\WINDOWS\system32\dumprep 0 -k
O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\SharedCOM8\RoxWatchTray.exe"
O4 - HKLM\..\Run: [GhostStartTrayApp] "C:\Program Files\Symantec\Norton Ghost 2003\GhostStartTrayApp.exe"
O4 - HKLM\..\Run: [PinnacleDriverCheck] C:\WINDOWS\system32\\PSDrvCheck.exe
O4 - HKLM\..\Run: [pccguide.exe] C:\PROGRA~1\TRENDM~1\INTERN~3\pccguide.exe
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [ATI Launchpad] "C:\Program Files\ATI Multimedia\main\launchpd.exe"
O4 - HKCU\..\Run: [PhotoShow Deluxe Media Manager] C:\PROGRA~1\Comcast\COMCAS~1\data\Xtras\mssysmgr.exe
O4 - HKCU\..\Run: [IW_Drop_Icon] "C:\Program Files\Pinnacle\InstantCDDVD\InstantWrite\iwctrl.exe" /DropDisc
O4 - HKCU\..\Run: [QuickGammaLoader] "C:\Program Files\QuickGamma\QuickGammaLoader.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [WMPNSCFG] "C:\Program Files\Windows Media Player\WMPNSCFG.exe"
O4 - HKCU\..\Run: [OE] "C:\Program Files\Trend Micro\Internet Security 2007\TMAS_OE\TMAS_OEMon.exe"
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: ATI TV - {44226DFF-747E-4edc-B30C-78752E50CD0C} - C:\Program Files\ATI Multimedia\TV\EXPLBAR.DLL
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: Yahoo! Backgammon - http://download.games.yahoo.com/games/clients/y/at0_x.cab
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://www.comcastsupport.com/sdccommon/download/tgctlcm.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/20021205/qtinstall.info.apple.com/borris/us/win/QuickTimeInstaller.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1093617938812
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1128005461125
O16 - DPF: {8EDAD21C-3584-4E66-A8AB-EB0E5584767D} - http://toolbar.google.com/data/GoogleActivate.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{1D5F1695-2E39-474F-9B20-0242285C06C2}: NameServer = 132.194.10.19,132.194.10.3
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Acronis Scheduler2 Service (AcrSch2Svc) - Acronis - C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
O23 - Service: Adobe Active File Monitor V4 (AdobeActiveFileMonitor4.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 4.0\PhotoshopElementsFileAgent.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINDOWS\System32\drivers\CDAC11BA.EXE
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~3\PcCtlCom.exe
O23 - Service: Trend Micro Protection Against Spyware (PcScnSrv) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~3\PcScnSrv.exe
O23 - Service: LiveShare P2P Server (RoxLiveShare) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\SharedCOM8\RoxLiveShare.exe
O23 - Service: RoxMediaDB - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\SharedCOM8\RoxMediaDB.exe
O23 - Service: RoxUpnpRenderer (RoxUPnPRenderer) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\SharedCom\RoxUpnpRenderer.exe
O23 - Service: RoxUpnpServer - Sonic Solutions - C:\Program Files\Roxio\Easy Media Creator 8\Digital Home\RoxUpnpServer.exe
O23 - Service: Roxio Hard Drive Watcher (RoxWatch) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\SharedCOM8\RoxWatch.exe
O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~3\Tmntsrv.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~3\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~3\tmproxy.exe

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10 Years
Discussion Span
Last Post by crunchie
0

While you have alot of unnecessary items, none seem particularly malicious. Couple of questions for you though, Do you happen to have more than one anti-virus software installed and enabled? If so you should immediately uninstall one or the other. It is okay to have more than one anti spyware (in fact recommended as some update faster than others and you can insure that you get all the latest spyware definitions.) but virus software will work against one another. Dual firewalls can prevent internet access as well, and can make it impossible to download.

One of the biggest problem that I can see straight off the bat is a massive amount of programs running at the same time. Any executable (.exe) program running out of program files can be responsible for hogging a good chunk of cpu. If you have so many programs loading and updating at start-up, it doesnt surprise me that they are probably jammed up and bumping into each other-plus hanging constantly. then to make matters worse without letting all these programs sort themselves out you then begin shut down. This is more or less telling all those programs to first start up successfully then shut down all at the same time. You now have program gridlock.

I am going to recommend that you download from PCworld.com or tucows.com a program called sysinternals process explorer. This will replace your task manager and give you a visual representation of what is going on. Just point your mouse at the graph and it will tell you what is currently overpowering the CPU. It will also show programs listing as they start.

Even though I sound like an echo, I completely recommend that you visit iolo.com and download the trial version of System Mechanic 7. This will help you get rid of all those programs that are unecessary at start up, free up RAM. instantly end hanging or non responsive programs, tell you in plain english what all those processes are for so that you can keep what you need and stop what you don't, it will clean up your internet tracks, temp files, will check spyware, will automatically optimize connection and performance, will let you customize every component and visual effect. And about 1000 other things. The best part is that it can continue to look after you automatically, and it keeps track of any changes you make so that you can undo something just in case. For about 20 something, this is about the best investment and the most useful tool you can get to keep your pc or laptop running smoothly. I have tried many many programs and although there are some things an advanced user will dislike about system mech (but luckily things that can be fixed) the non techie will feel like they brought home their very own geek to watch over their shoulder. (I really ought to be a iolo salesperson already-that last sentence was marketing gold right? Makes you just a little sick right? LOL)

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